13 Rue Lafon, Castellane et Préfecture, 13006 Marseille, France
#86 of 108 hotels in Marseille
Guests' ChoiceBased on 424 hotel reviews
7.0Cleanliness
7.5
Comfort
7.4
Location
8.0
Facilities
6.9
Staff
8.2
Value for money
7.1
Free WiFi
8.0
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End of dialog contentReviewed: 6 May 2024
Hulya
United KingdomThe doors for the rooms slam so kept getting woken by other guests in and out of their rooms all night
The location is good to get to most of the tourist places, I walked everywhere from the hotel
Stayed in April 2024
Reviewed: 5 May 2024
Jana
SloveniaNarrow and poor quality of mattresses.
Great location, friendly and helpful staff, renewed room, delicious breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Charlotte
IrelandIt was clean, affordable & everything was in walking distance. Shower was amazing. Access to hot drinks downstairs. Felt safe.
Stayed in April 2024
Reviewed: 29 April 2024
Daniel
MaltaThe main reason we booked this hotel was their parking. On the morning of our check-in we received a message that the lift to their parking was out of order so we couldn't park there. Street parking in the hotel's vicinity had time constraints.
Good central location. Room was nice and clean, staff was friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Paul
United KingdomStaff excellent
Stayed in April 2024
Reviewed: 19 April 2024
Zazzarino
ArgentinaThe breakfast was so poor
The location
Stayed in April 2024
Reviewed: 18 April 2024
Serhat
TurkeyVery simple rooms. Noise insulation was adequate.
Good location, satisfying breakfast, helpful staff.
Stayed in April 2024
Reviewed: 16 April 2024
Wai
United KingdomDidn’t clean the room during our stay even though we have left the door sign for it.
Great location to public transport and attractions. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 8 April 2024
Aslı
TurkeyGood value for money
Stayed in April 2024
Reviewed: 8 April 2024
Adam
United KingdomVery basic. Rooms lacking in pretty much everything. Little space to hang things. Walls very thin, you can hear everything in other rooms. One lift broken, the other very slow. Average hotel, if its very cheap then it's a bed for the night
Good location, friendly staff
Stayed in April 2024
Reviewed: 7 April 2024
Hatice
SpainThe room was so small. Also the location was central but we felt insecure when walking to the hotel at 9 pm. Also the car parking was really interesting and scary with a tiny car elevator.
It was clean. Staff was super nice and kind.
Stayed in April 2024
Reviewed: 25 March 2024
Ayten
TurkeyNo hairdryer in the room
Tea & coffee 24/7 available at breakfast hall
Stayed in March 2024
Reviewed: 7 March 2024
Shafiudeen
United KingdomVery clean and tidy. The bed was also comfortable. The staff were also very nice and friendly. I will use them again
Stayed in March 2024
Reviewed: 3 January 2024
Tarek
AlgeriaMatlas was not comfortable
Location
Stayed in December 2023
Reviewed: 3 November 2023
Victoria
SpainIt was clean and in a good location Good staff
Stayed in October 2023
Reviewed: 31 October 2023
Nicolette
United Arab EmiratesThe AC in the rooms did not work, thank goodness we could open open the window. The rooms are sparsely furnished.
Pretty well located in the city.
Stayed in October 2023
Reviewed: 17 October 2023
Priyal
United KingdomVery comfortable after being evacuated from hotel in Rhodes.
Stayed in July 2023
Reviewed: 2 October 2023
Nomonde
South AfricaBreakfast couldn’t be had bcos of early travelling and the receptionist couldn’t remove breakfast from the bill. I have sent an email to the hotel,demanding a refund for breakfast .
Close to the Metro station
Stayed in October 2023
Reviewed: 25 September 2023
Sandrine
United KingdomThe toilet in the reception was dirty.
In the center of Marseille
Stayed in August 2023
Reviewed: 13 September 2023
Jan
Czech RepublicThe car elevator in the carpark was blocked and the major reason of my stay in Marseille was to leave very soon in the morning. I realized that the elevator didn't work, let the staff know and then got a very confused pieces of information about when I will be able to leave. I ended up nearly four hours delayed which caused I had to book another hotel for another night instead of making it home to Prague. I told the staff and I wasn't even offered a compensation for the parking price. Honestly, I'd expect compensation in amount of the whole stay, since this was really a major complication for me.
Cleanliness, easy check in, behaviour of staff.
Stayed in September 2023
Reviewed: 2 September 2023
Cristina
ItalyOne day, the water was cut off, the sign reported a wrong time interval since we hadn’t had it back until night. Plus there were loud constrictions going on in front of the hotel which woke us up every day and prevented us from entering directly.
The location was good, the city center was easily accessible from our stay. The room was comfortable and well-organized.
Stayed in September 2023
Reviewed: 28 August 2023
Patrick
IrelandVery slow lift, only one working, room was small for a double bed
Staff very nice and helpful, located close to city centre and metro station notre Dame.
Stayed in August 2023
Reviewed: 21 August 2023
Miriam
AustriaThe floor was dirty. When you walked barefooted you had lots dust and crumbles on your feet afterwards.
a simple room, good price for one night.
Stayed in August 2023
Reviewed: 17 August 2023
Ελευθέριος
GreeceWe would like to find a hairdryer and a small fridge in the room. Small tables next to the table would be necessary as well.
It was super clean and the location is excellent!!!
Stayed in August 2023
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