Avenue Thomas Edison, 86960 Chasseneuil-du-Poitou, France
#35 of 56 hotels in Chasseneuil-du-Poitou
Guests' ChoiceBased on 78 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.1
Value for money
7.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Igor
SloveniaClean, nice bar
Stayed in April 2024
Reviewed: 20 April 2024
Sophie
United KingdomIt’s really quite expensive per night.
Clean
Stayed in March 2024
Reviewed: 17 September 2023
Lenweed
United KingdomSafe in room had to be unlocked. Sink plug was jammed. The room should have been checked more thoroughly.
Dog friendly in the restaurant as well. A la carte is much better than the set menu. Staff very helpful and very large comfortable rooms.
Stayed in September 2023
Reviewed: 17 August 2023
Claire
United KingdomRoom was tired, eg shower ceiling
Great location for Futuroscope. Kids enjoyed pool. Easy access to Tesla super charger.
Stayed in August 2023
Reviewed: 10 August 2023
Anton
FranceThe restaurant is closed on Saturday and Sunday evening only snacks are available. Considering the hotel location, which is far from the Poitiers and limited options for food delivery offered by Uber eats and Delivero this might spoil the evening. Food delivery to room from the restaurant is not good. Better to go down. In the morning the restaurant is very busy. Consider some time waiting in the queue or accept to be seated in the lobby. Hotel is relatively expensive compared to other Novotel in rural France.
Friendly staff, clean room, pets friendly, free parking, walking distance from the Futuroscope.
Stayed in August 2023
Reviewed: 3 August 2023
Christian
BelgiumNight dinner not really as good as the rest but very kind service
Excellent location - free safe parking - nice and large rooms - beautiful breakfast buffet - swimming pool
Stayed in August 2023
Reviewed: 20 June 2023
Matthijs
Netherlandsdinner menu with few oprions
excellent place, new and well maintained. quick check in and check out.
Stayed in June 2023
Reviewed: 31 May 2023
Lenweed
United Kingdombreakfast and dinner only average, not as good as it should b e
Room, service and facilities all very good
Stayed in May 2023
Reviewed: 13 February 2023
Roger
United Kingdomquiet
Stayed in February 2023
Reviewed: 2 February 2023
Tim
United Kingdomover priced compared to others in its sector and not even any water in the room
great location and friendly staff.
Stayed in February 2023
Reviewed: 6 January 2023
Ugo
Italybreakfast
location
Stayed in January 2023
Reviewed: 24 November 2022
Dr
LuxembourgProperty is showing its age, leaky windows in room letting both the cold and noise in. Restaurant not open during evenings at weekends, kind of annoying if after a long drive you want something good to eat. Miserable room service and vegetarians will likely go hungry. Bring your packed lunch / dinner if you plan on arriving during weekend. Hardly any resto alternative within vicinity of hotel.
Convenient location directly off the motorway. Good breakfast buffet. Dog friendly.
Stayed in November 2022
Reviewed: 14 October 2022
Nickie
Israelit was a good place for a stop over between Bordeaux and Paris on the road
Stayed in October 2022
Reviewed: 31 August 2022
Christopher
United Kingdomthe restaurant menu only being available in French language and other languages not available. fortunately one of the staff assisted us so we could choose our food from the menu. other restaurant staff should consider using hygiene products as they didn’t smell very nice when walking past or when delivering our food. food was over priced and poorly presented on a plate even a combination of over cooked and under cooked chips on our plates! this is a very basic food to fry and should be fresh at all times, along with other foods on the menus. menus should be reviewed I’m our opinion for the cost of some of the dishes so you feel you get better value and choice of dish.
location and electric chargers so very convenient. looked nice and clean recently refurbished which was nice, sadly we arrived after the pool closed so the kids couldn’t use the pool.
Stayed in August 2022
Reviewed: 27 August 2022
Kathryn
United KingdomMetal chairs
Cooking our own eggs
Stayed in August 2022
Reviewed: 19 August 2022
Kev
United KingdomSometimes gaining the attention of staff in reception area was difficult
,Great location for futoroscope, lovely hotel and pool to relax
Stayed in August 2022
Reviewed: 14 August 2022
Amy
United KingdomRestaurant staff were not very polite
Nice rooms
Stayed in August 2022
Reviewed: 30 July 2022
Joao
United KingdomThe room was ready at 2pm when I arrived but the receptionist make me wait until 3pm
The room was very comfortable and lunch was amazing
Stayed in July 2022
Reviewed: 25 July 2022
Mercedes
Netherlandsthe food was bad (dinner and breakfast) and service at the restaurant very poor.
easy access
Stayed in July 2022
Reviewed: 15 April 2022
Maria
El SalvadorFrom chasenuille gare you can not take a taxi or uber to the hotel. They don't serve there regularly. You definetly need a ride from poiters gare. The location is good if you own a car. If you dont know the language it is super difficult to get confortable at the hotel. No answer for room service. Very tired stay. The staff client service is not standard
Stayed in April 2022
Reviewed: 9 April 2022
Kat
United Kingdomthere was no bottled water left in the room, couldn’t find reception entrance due to refurbishment works. menu in the Resturant is only in French and waitress wasn’t keen to help with translation so we had to get phones out and use Google translator.
location and comfortable bed
Stayed in April 2022
Reviewed: 27 March 2022
John
United KingdomNothing, it was just a shame for this trip that there were building works going on which we were advised about when we booked
Fantastic location, very helpful and pleasant staff, good restaurant for dinner and breakfast
Stayed in March 2022
Reviewed: 12 January 2022
Robert
United Kingdomafter a long drive we were greeted and asked if we wanted to eat in the restaurant booked table went and rested came to dinner 1 hour later to be told kitchen is closed! ordered a cheese platter €14 it was appalling and tiny with brown lettuce garnish so sent it back! croque monster was half warm half cold and again lettuce garnish brown!
easy location whilst travelling, staff very friendly and helpful, beds comfy and room very clean
Stayed in January 2022
Reviewed: 21 October 2021
Laurent
FranceIt’s located right next to the highway and the futuroscope so it’s practical. It’s confortable enough and breakfast is nice.
Stayed in October 2021
Bad Kissingen, Germany
Val dʼIsère, France
Třebíč, Czech Republic
Dubrovnik, Croatia
Patong Beach, Thailand
Kursk, Russia
Johannesburg, South Africa
Cavalcaselle, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content