38, Route du Bouchet, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France
#901 of 901 hotels in Chamonix-Mont-Blanc
Guests' ChoiceBased on 161 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Rowan
United StatesThe "heated" pool was hardly heated. The "hot tub" was barely warm. Windows had no screens, so flies got in when opened.
My room (number 104) was on the first floor (American 2nd floor) with 3 sets of windows that had an awesome view but no balcony. Never stayed in a Relais & Chateau property before, so admittedly, it's impressive. This room had no tub but was well appointed with very comfortable bed and bath, walk-in shower. Easy walking into Chamonix town. The €19 in-room breakfast was a good deal.
Stayed in May 2024
Reviewed: 10 May 2024
Peter
United Kingdomnothing
Great location, fantastic room.
Stayed in March 2024
Reviewed: 12 April 2024
David
United KingdomNothing to moan about there
To have a top end hotel so close to everything is amazing. The staff were so helpful from the minute we arrived and nothing was a problem to any of them. The sauna after a hard day was superb. All round excellent experience
Stayed in April 2024
Reviewed: 30 March 2024
Judy
United KingdomN/a
The setting, the style of the hotel, the communal spaces, the room in the main hotel (we've stayed in the chalet before and it was spectacular, but so are the rooms in the main hotel. Breakfast amazing.
Stayed in March 2024
Reviewed: 7 March 2024
Panos
United KingdomThe hotel has two restaurants, one Michelin star one and one "traditional one". They both operate at different days (at any given day, only one of them is open). I would have appreciated the "traditional" restaurant to have had much better prices. Also, the breakfast was too simple to justify the cost of 35 euros per person.
Albert has created a magical hotel for any traveller. It goes back many decades and the owners have ensured the hotel is always kept up to date and to the highest of standards. The bus from the hotel to the ski slopes (available on the spot, not predefined times!!) was probably the one detail that made my trip so much easiser. The spa area and the pool were out of this world. Finally, the location was exceptional too, practically in the middle of the town centre.
Stayed in March 2024
Reviewed: 7 March 2024
Konstantinos
GreeceThe breakfast quality was good but it didn’t have many options, I expected a much more rich breakfast.
Excellent facilities and service.
Stayed in March 2024
Reviewed: 23 February 2024
William
BermudaWhat’s not to love?
Beautifully maintained, lots of character, fabulous staff, great location.
Stayed in February 2024
Reviewed: 3 February 2024
Yuval
IsraelHowever the room and the hotel in general lacked a warm or charming atmosphere, as I would expect from a hotel in Chamonix.
The staff was very nice and helpful. The spa was wonderful.
Stayed in January 2024
Reviewed: 29 December 2023
Samuel
FranceRooms could be a little more refined to match the rest of the hotel and bathroom.
Everything about this hotel was exceptional
Stayed in October 2023
Reviewed: 24 December 2023
Ahmed
FranceThe fridge noise that will drive you crazy if you don't turn it off at night. The pool location was outside and you will have to walk through the freezing cold weather to get to it. The breakfast price is kinda expensive for one person so i didn't try it. Overall i expected a bigger room and hot free drinks for a 300 euro plus night.
The staff was amazing, welcoming and helpful. The pool was so cool and cozy with the jacuzzi. The location was great and near to everything (train station and city center). Room was so clean and well organised.
Stayed in December 2023
Reviewed: 18 December 2023
Alyssa
AustraliaNothing
Amazing service. The spa area is beautiful. Rooms are a good size. The food at the traditional restaurant was great, especially dessert! Great hotel all round.
Stayed in December 2023
Reviewed: 31 October 2023
Osama
Saudi ArabiaNothing
Location & room decoration
Stayed in September 2023
Reviewed: 22 October 2023
Yasmin
AustraliaStaff were exceptional, even provided us with personal chauffeur to our bus station. The amenities were excellent and the spa treatment was luxurious. Offered a turn down service at night to prepare us for bedtime. Will absolutely stay here again.
Stayed in October 2023
Reviewed: 8 October 2023
Eliza
United KingdomIt was spotless clean and the location and the view all amazing. The staff very attentive and accommodative.
Stayed in October 2023
Reviewed: 7 October 2023
Olga
NetherlandsExceptional quality of rooms, facilities, food at this family run hotel. It has everything one can wish for! Heated pool is a gem and a lovely place to relax after some hiking in the mountains.
Stayed in October 2023
Reviewed: 21 September 2023
Deborah
United StatesAll was perfect.
Location perfect for accessing the Aiguille du Midi gondola. The staff at the hotel and restaurants were all helpful, friendly, and professional. The room was huge and beautiful with a gorgeous view of Mont Blanc.
Stayed in September 2023
Reviewed: 12 September 2023
Amy
United StatesAmazing staff! Beautiful setting!
Stayed in September 2023
Reviewed: 1 September 2023
Alan
United KingdomEverything from spa to restaurant. Room was brilliant. Shame we only had a 19 hour window to experience Chamonix, so we will be back.
Stayed in August 2023
Reviewed: 14 August 2023
Laura
United KingdomSlightly dated bedroom but bathroom and views made up for it.
Excellent meal at Albert 1er in elegant room. Very modern and well equipped bathroom. Stunning views from room. Lots of storage space in bedroom. Friendly and knowledgeable staff. Our third stay but not our last!
Stayed in August 2023
Reviewed: 4 August 2023
The
United KingdomIncredible food.
Stayed in August 2023
Reviewed: 1 August 2023
Carolyn
United StatesPool and sauna were in a separate building.
Suite was very large....jet tub and fireplace. Balcony had views of Mont Blanc with enough room to relax in comfort. Staff was helpful with reservations....and driving where I needed to go. Close to train station.
Stayed in August 2023
Reviewed: 23 July 2023
Randy
United StatesLocation was great....didn't have any meals there
Stayed in July 2023
Reviewed: 21 July 2023
Amber
AustraliaThe view from our room of the mountains was amazing. We arrived late and we're still made to feel welcome. Overall, a welcoming and beautiful place!
Stayed in July 2023
Reviewed: 18 July 2023
Sophia
United StatesEverything was Perfection! The staff was so courteous and accommodating. The facilities were wonderful and our room was pristine with an incredible view. We had the opportunity to eat in their Michelin starred restaurant and it was beyond divine! A very memorable stay, wish it had been longer.
Stayed in June 2023
Trollhättan, Sweden
Nago-Torbole, Italy
Veglie, Italy
Holbrook, USA
Tokyo, Japan
Oriago Di Mira, Italy
Naples, Italy
Skopje, North Macedonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content