Allée de l'Impérial, 74000 Annecy, France
#43 of 43 hotels in Annecy
Guests' ChoiceBased on 542 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.0
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Malcolm
United KingdomNothing!
The location is stunning, with a southerly outlook on the lake. It's an easy 20 minute stroll into old Annecy. Well worth hiring a bike from the hotel to cycle around the lake. Staff delightful, especially concierge & reception.
Stayed in May 2024
Reviewed: May 30, 2024
Fiona
United KingdomThe main restaurant was closed for renovations when we were there. So can’t comment on what this was like.
It was a superb setting at the head of Lake Annecy. The views were stunning. We also arrived to a special surprise bottle of champagne in our room as a celebration for our 25th wedding anniversary and a delicious gateaux. It made us feel really special. Food was exceptional.
Stayed in May 2024
Reviewed: May 30, 2024
Robin
FranceLimited wine list
position overlooking lake, quality hotel with excellent staff
Stayed in May 2024
Reviewed: May 29, 2024
Tracy
United KingdomSpa treatment was brilliant however the constant drilling wasn't as I had hoped. Casino not the best, all electronic.
Location was stunning. Room was lovely and very comfortable.
Stayed in May 2024
Reviewed: May 29, 2024
Christine
AustraliaNo shuttle bus to main part of town for those less-abled.
Lakeside position, character, staff, room size and ammenities.
Stayed in May 2024
Reviewed: May 26, 2024
Alison
United Kingdomn/a
everything
Stayed in May 2024
Reviewed: May 25, 2024
Steven
United KingdomIt was luxury from the valet park to all food and the little touches of free wine ,cookies and water to the room was just class.
Location was great with top views
Stayed in May 2024
Reviewed: May 23, 2024
Bill
United States of AmericaWait staff at breakfast especially the gentleman was pretentious if not rude. Only to foreigners it appeared. How do they not understand that the first engagement of the day is the most important. AC didn’t work properly and pillows are very uncomfortable.
Fantastic location. Best in Annecy. Beautiful setting and clean.
Stayed in May 2024
Reviewed: May 23, 2024
Christopher
United KingdomDinner menu fairly basic and limited
Loved the location and building.
Stayed in May 2024
Reviewed: May 23, 2024
Hossein
FranceThe view of the room The cleanliness
Stayed in May 2024
Reviewed: May 21, 2024
Gary
United States of AmericaNo complaints
Staff was excellent. Location was really good. Parking was very easy. Great breakfast! Hotel provided us with a lovely bottle of white wine in our room on our anniversary day.
Stayed in May 2024
Reviewed: May 20, 2024
Karen
United States of AmericaThe property and room were beautiful. They upgraded us to a family suite from a double room which was a welcome and unexpected surprise. The staff was very pleasant and helpful, especially the bellman who gave me great recommendations for running. We would definitely stay here again!
Stayed in May 2024
Reviewed: May 20, 2024
Dilip
United States of AmericaEverything was perfect
Friendly atmosphere
Stayed in May 2024
Reviewed: May 19, 2024
John
United States of AmericaNot much
The location was delightful and the staff very welcoming
Stayed in May 2024
Reviewed: May 18, 2024
Michael
United KingdomNothing
Lovely hotel, fantastic location
Stayed in May 2024
Reviewed: May 17, 2024
Abdullah
Saudi ArabiaThe Staff and service was outstanding The room was small but very comfortable I was provided with a fan to help circulate the air
Stayed in May 2024
Reviewed: May 13, 2024
Zahra
United Arab EmiratesNothing.. all good
Staff at the reception were super helpful and friendly.. the room was clean and comfy.. We had a wonderful time at the hotel.. thanks
Stayed in May 2024
Reviewed: May 11, 2024
Samuel
United States of AmericaA little dated
Amazing location, good food
Stayed in May 2024
Reviewed: May 5, 2024
Sentosa
Indonesiabalcony with lake view is best room
Stayed in May 2024
Reviewed: May 3, 2024
Andy
United KingdomCould not find a fault even though work was taking place during our visit, you did not notice it.
The class act in its own world of high leasure and expectation. No-one could be disappointed with the attention to detail and ease of comfort the staff, management and facilities they offer.
Stayed in May 2024
Reviewed: April 26, 2024
Qingshen
United States of AmericaImperial Palace is the best hotel I have stayed at my France trip this time. We traveled in France for 19 days, from Paris, to Mount Saint Michel, to Central Lories Chateau area, then to Lyon, Marselle, Annecy, back to Paris. We are more satisfied with Imperial Palace than Paris Hilton Opera, not to mention the other hotels. The lake was beautiful, town was gorgeous, service is friendly, everything left us a beautiful memory. We'll stay in Imperial Palace again, if we will visit Annecy in the future.
Stayed in April 2024
Reviewed: April 22, 2024
Nicki
United KingdomFood quality at dinner was not as good as previous visits New bar area feels ‘temporary’ and not as attractive as previous bar location
Scenic location Great, professional team Well appointed bedroom overlooking the lake
Stayed in April 2024
Reviewed: April 21, 2024
Pendleton
United KingdomSome flies in room. Not sure if these were due to proximity of lake. Which were annoying. Also TV only had BBC news for English which was a bit frustrating but understood.
The staff were so friendly and helpful. Nice touches of water and sweets daily. Place was clean and superb setting. Room.was spacious and bathroom excellent. The free 1hr use of the Crystal spa was excellent and really nice relaxing to our city break in superb settings.
Stayed in April 2024
Reviewed: April 18, 2024
Rosita
United KingdomRenovation in progress
Location perfect building perfect facilities perfect
Stayed in April 2024
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