The shower leaked so we had to put the towel in front. There was only one but you can ask for more on the info pult. But it would be great if there was a tower for the floor. Also the room doesn't have windows so it can get stuffy but there is air conditioning.

The hotel is nicely designed. The rooms are big enough with comfy begs and big curtains for blocking the long sun. The lobby with the kitchen and tv is very nice with amazing sofas. Everything is near and rbe sound proofing is great.

Stayed in June 2024

Rated staff bad as i never saw anyone, but i think thats the point. Stop increasing prices

Great new hotel

Stayed in May 2024

Very convenient. Good location. Good price. Staff are very helpful.

Stayed in June 2024

Price, Cleanness

Stayed in June 2024

-

It was clean and well located.

Stayed in June 2024

Perfect location, really clean rooms. Lobby was amazing. All the amenities is really nice and convenient. So close to public transport. Amazing, would recommend it 100%.

Stayed in June 2024

Just a tram stop from the central station. Very good value for money. Very new building and clean and comfortable room.

Stayed in May 2024

It's kinda weird that we have 2 small/ single-sized duvet instead of just one big duvet.

Everything! Nuks! I actually wish there's Citybox in all the cities in the world!

Stayed in May 2024

A very clean and comfortable room with everything we needed. We liked the communal kitchen area downstairs. Efficient check in and left luggage facilities. Perfect location if you’re doing the Tokoinranta parkrun in the nearby park.

Stayed in June 2024

Noisy neighborhood.

The rooms are big and clean. Located near to city center.

Stayed in June 2024

Lobby area, luggage storage, distance to metro and tram line

Stayed in June 2024

There is no wardrobe in the room which is super strange. Why??? Where would the guest store clothes. There is not even a single table/stand in the room to keep suitcase/baggage

Modern and clean and access control luggage storage room.

Stayed in May 2024

It is like hostel for adults, you can hang, eat, work in common areas, it is really well equipped. There is enough plugs for working, there are board games and table tennis, you don't need to wash dishes after you used dishes, honestly would go back. And shower is amazing!

Stayed in May 2024

I had a few complaints about Citybox Helsinki, but after staying at Citybox Oslo, I must say Helsinki’s branch is close to heaven. The “staff” is only a person at a time that stays in an office, because they are not front-desk. Most of them were attentive, but do not expect many smiles. They’ve helped me just the right amount to make me feel welcome and well assisted. The room is indeed small, as I expected, but comfortable enough. No TV, also expected. I personally think they should install hangers and hooks all over the walls, since there’s no closet, nor drawers, just like 4 hangers to hang your clothes. Room temperature was not bad for almost summer time. Common area has tables, microwaves, sink with dishes, glasses, cups, that guests don’t need to clean up. Coffee machine payed by card. There are also a few table for games and TV. The location is nice, 1 minute from subway and a tram station, supermarkets are very close as well. Overall, it worked without major stress. However I will give an 8 because I found a hair on the towels, the soap dispenser in the bathroom does not allow us to see if it is ending or not and, last but highly important: the concept of “fully automated hotel” may be cheaper, but we loose a lot not having human contact.

Stayed in May 2024

Everything was great

It was a fantastic stay, room was clean and quiet at all times. WiFi worked wonderfully. Easy access to the city and many restaurants nearby.

Stayed in June 2024

Seamless experience of check in and check out. Excellent location. Lobby to sit and have a cup of coffee

Stayed in June 2024

I respect the rules set by the hotel management.  But I also need to mention an important problem... Cash payment is not accepted at check-in?  It was said me that there is also no guarantee when paying via the "pay pal" system! During the checking in I did use my regular credit card but it did not work? I could not understand why? I experienced a problem that I have never encountered before. After some effort and wasting time, I was able to pay the accommodation fee with the same credit card, but this situation, which delayed the check-in process, made me stressed and annoyed. I friendly recommend that the hotel management also facilitate the "cash payment" option in such cases.  Because money is money. There should be no difference between paying it in cash or by credit card.

I  am a "level 3 genious member" of "Booking.com" system. As a frequent traveler who has visited 130 countries in the world, I can say that this facility is perfect in every respect.  The location and cleanliness are great.  The employees are friendly and very responsive in problem solving.

Stayed in June 2024

There is no slippers

New, clean and simple, self check in

Stayed in May 2024

-

New, clean, simple, great location, accessible by public transport link

Stayed in June 2024

windows feel to big

the location is pretty good, close to a bus stop and eateries

Stayed in April 2024

Double room is too small, it only good for single guest

Almost everything. Public transport is so accessible just as you come out of the hotel, common lounge is massive, clean and organised,

Stayed in May 2024

It was very clean. Location is good.

Stayed in May 2024

At the time of my stay (May 2024) there were works being done outside which are quite loud.

Really good location close to transportation links and supermarkets. The small double room doesn’t have any place to store your clothes and doesn’t have a fridge. There is a luggage store you can use and a kitchen (microwaves/ kettles/ fridges) downstairs

Stayed in May 2024

No tv in room would have been a nice extra! But no problem

Nice looking very clean! has a bed in and bathroom which was everything you need.

Stayed in May 2024