Pajonales, 19, 35009 Las Palmas de Gran Canaria, Spain
#27 of 74 hotels in Las Palmas de Gran Canaria
Guests' ChoiceBased on 118 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.7
Value for money
8.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Vanesa
United KingdomShower needs fixing. The water jumps between extremely hot and very cold. The kitchen is full of mini ants that kept coming. There is no personnel around at all; feels more like an AirBnb. Cleaning could be better.
Great location. Comfortable bed and sofa. Nice Tv when indoors. Great terrace.
Stayed in May 2024
Reviewed: 24 May 2024
Leah
United KingdomThere was nothing not to like.
Great location, huge rooms with a little kitchen area, big bathroom and a balcony. Lots of little extras (shampoo, conditioner, shower gel, moisturizer, hair drier, usb sockets, bottled water, outdoor clothes airer etc), 60 second walk to the seafront, shops, bars and restaurants. The room was really clean and well maintained.
Stayed in May 2024
Reviewed: 9 May 2024
Jacqueline
United KingdomShower needs attention as constantly between boiling hot and freezing cold otherwise no complaints.
Studio apartment was perfect, plenty of storage space which is unusual. Balcony/terrace was amazing and ideal for lounging in the sunshine. Location was superb with lots of restaurants very close by. Beach was a minutes walk and lovely. Check in was easy despite us arriving late in evening, the manager had left clear instructions. Towels were changed daily with coffee replenished. Will definitely book again if visiting Las Palmas in the future.
Stayed in May 2024
Reviewed: 17 April 2024
Adam
United KingdomFew things missing in the kitchen such as a chopping board and no heat in the jacuzzi. However, it was very hot during our stay so this worked out well for us. Thumb lock on the fire escape stairs would have made us feel a bit more secure.
Size of the room was excellent, with a very comfy bed, gorgeous balcony and it was perfect having a car park next to the property. Internet was strong in our room which was great for the fire stick we took with us. Perfect outside space, large fridge.
Stayed in April 2024
Reviewed: 16 April 2024
Hildegard
SpainLoved the Location, the Decor & the Comfy Bed
Stayed in April 2024
Reviewed: 6 April 2024
Monica
United KingdomNothing I can think of.
Alexander and Tony the receptionist were extremely nice and helpful in making us feel welcome and answering our questions. They cleaned the room every day to an exceptional standard and were only a phone call away after hours.
Stayed in April 2024
Reviewed: 17 March 2024
Hristo
United KingdomEverything was perfect . The hotel is located 2-3 minutes from the beach. A beautiful beach, with many cafes and restaurants. The hotel is clean and a very quiet and peaceful place. The staff is very kind and friendly.
Stayed in March 2024
Reviewed: 29 January 2024
Kimberly
United KingdomBathroom leaky behind toilet and also water from shower meant that stagnant water was just sitting on the floor which was horrible when you need to use the bathroom. Side sea view balcony was too sunny as there is no shade there so we couldn't relax outside.
Lift Beach towels Spacious room with huge smart TV so I could watch netflix or YouTube on there, maybe some guidance for guests on how to use as some people in reviews seem unable to figure out how to watch anything in English Reviews said there was no staff, thanks to this I contacted them and arranged a smooth check in. We were met on arrival. by a lovely guy on reception. Nice proximity to beach with good bakery few streets behind Quiet
Stayed in December 2023
Reviewed: 27 January 2024
Cathrin
New ZealandPerfect location 😊
Stayed in January 2024
Reviewed: 26 January 2024
Julie
United KingdomThis is an apartment rather than a hotel so there was no room cleaning, fresh towels or bedding. Access to fresh towels at reception would have been nice. Had to call the owner to supply fresh towels as there was no one on reception for our whole stay. Leaking shower.
Very good value for money. Excellent location for the beach. Quiet location.
Stayed in January 2024
Reviewed: 24 January 2024
Magdalena
United KingdomNothing not to like really, everything was as advertised and a little more. Perhaps some instructions on how to operate the room electronics would have been handy, but not really an issue. Getting ready for a bit of a spruce-up, but again, we are being a little picky.
Location of this hotel is excellent, which offered great views of the sea and coastline. Plenty of restaurants within 100m. We stayed in the 'suite' which was perfect, large king bed, open roof terrace with hot-tub, access to a further private terrace, with glass fronted sun room, lougers on a decked terrace. All-in-all we had a fantastic experience.
Stayed in January 2024
Reviewed: 19 January 2024
Carlo
SwitzerlandThe flat was nice and the location great!
Stayed in January 2024
Reviewed: 12 January 2024
John
United KingdomNo pool. However we were right next to the beach.
Had cooking facilities in room. Location was excellent. Staff were very friendly and helpful
Stayed in January 2024
Reviewed: 9 January 2024
Ragnhild
NorwayThe dish washer didn’t work this time either. It was broken one year ago, and looked like it hadn’t been working since. Would have expected it to work. Poor kitchen facilities with only two glasses, two forks, two knifes etc.
Great location, friendly and service minded staff, quiet, good beds. The outside area had been painted since we were there last, and it looked good. Nice stay.
Stayed in January 2024
Reviewed: 2 January 2024
Liina
EstoniaLocation was good. And there was quiet.
Stayed in January 2024
Reviewed: 2 January 2024
Serhii
United KingdomEverything is fine, but the cleaning of the room was not the best. The kettle was dirty and there was hair left after cleaning. Not very comfortable bed. Not very comfortable bed. The mattress is deformed.
Great location. Nearby is a great beach, restaurants, shops. The hotel was quiet. There were no noisy companies.
Stayed in December 2023
Reviewed: 13 December 2023
Elisa
United KingdomThere was no kitchen knife for cooking so we had to buy one.
The bed was big and comfy. It was really near the beach and good restaurants. There is paid parking nearby.
Stayed in December 2023
Reviewed: 26 November 2023
Alexandra
United KingdomGreat location and the room was also great. It was very clean and comfortable.
Stayed in November 2023
Reviewed: 23 September 2023
Cindy
SpainIt was around the corner from the beach promenade, but in a quiet road It was just as advertised. Very comfortable bed and the most friendly staff
Stayed in September 2023
Reviewed: 14 August 2023
Peter_makai
GermanyPerfect for my needs.
Surprisingly silent location, wonderful and flexible staff. Sorry about breaking a wine-glass.
Stayed in August 2023
Reviewed: 21 July 2023
Jane
United Kingdomwould have liked a bar area or communal a space
beautiful spaciuos room decor amazing
Stayed in July 2023
Reviewed: 5 May 2023
Costi9b
United KingdomOne aspect of the room that I did not particularly enjoy was the fact that it faced another building. In order to maintain privacy, it was necessary to keep the curtains closed.
The hotel's location is excellent and provides good value for money. Although some guests have complained about the absence of reception staff, I don't believe this is a negative aspect that detracts from the overall experience.
Stayed in May 2023
Reviewed: 22 April 2023
Marion
SpainWater pressures in bathroom but it did not impact on our trip
The hotel for the price paid completely exceeded our expectations we will return
Stayed in April 2023
Reviewed: 16 April 2023
Ella
United StatesVery nice check in person and nice looking rooms.
Stayed in March 2023
Limenas, Greece
Sucre, Bolivia
Covington, USA
Grigorchikovo, Russia
Campos do Jordão, Brazil
Sibiu, Romania
Rome, Italy
San Carlos de Bariloche, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content