Piragua, 1, Barajas, 28042 Madrid, Spain
#64 of 443 hotels in Madrid
Guests' ChoiceBased on 2275 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
9.2
Value for money
8.7
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Jeyson
IrelandThe breakfast bacon and sausages were a little oily but everything else was really good large selection
It was clean modern well facilities and the staff were super nice
Stayed in June 2024
Reviewed: June 4, 2024
Desmond
United States of AmericaWe love this hotel, we stay a couple of times a year for 2 or 3 days each. The hotel is close to the airport , the shuttle is always prompt , the front desk staff are professional and friendly , the room is always clean and comfortable and we really enjoy the restaurant. What’s not too love !
Stayed in June 2024
Reviewed: June 3, 2024
Mary`
United States of AmericaEverything was great
The bathroom was very nice and large The shuttle was on time and a great plus being close to the airport
Stayed in May 2024
Reviewed: June 2, 2024
Hugo
TurkeyCan’t say
They were very accommodating to let me do early check in, friendly staff. Was very convenient with the shuttle.
Stayed in June 2024
Reviewed: June 2, 2024
Raphael
BrazilBreakfast hours felt a little late for a hotel close to the airport (starts at 7 AM). Not sure if they have options for people with very early flights. Bathroom has a make-up table, but not any lights to illuminate your face, plus the make-up mirror is on another end, next to the sink. Bathroom sink was very dirty, not sure if they were rests of food after people brush their teeth, but they were very visible.
Huge room, very spacious and helpful to pack our luggage. Close to the airport, about a 15-minute drive. There's a subway station about a 10-minute walk from the hotel as well. They offer private parking at a 17 EUR cost per day, however they also advised us that the street parking was available, with no parking meter or hour restrictions. Great overhead shower, walk-in cabin, great space and able to open a window to let the steam out. Comfortable bed, pillows were OK, which is an improvement over other hotels. Has a luggage balance at the cost of 1 EUR (only coins accepted), however it's extremely accurate. Light switches had the option to turn on specific ones, all of them or turn off all at once, easy to use.
Stayed in May 2024
Reviewed: June 2, 2024
Aida
United States of AmericaNo complaints at all.
The property was clean and quiet. It was close to the Madrid airport and the complimentary airport shuttle was an added value. The breakfast buffet provided a nice variety of options. It was also close to the metro for easy access into the city. There were a few dining options within the surrounding area although it is primarily residential.
Stayed in May 2024
Reviewed: June 1, 2024
Elina
BulgariaWe arrived late, around 02:00 am and they were expecting us. The room was huge, very comfortable and very clean. The hotel is about 5mins with an uber away from the airport and it cost us 12 euros to get there considering the late hour. There were blackout curtains and the room temp was perfect for much needed rest. They allowed us to check out at 13:00, one hour later with no fee. The neighbourhood is great, green and seemed save plus the subway station is a few minutes away walking which takes you directly to the city centre. Although we had already checked out we could store our luggage for free and use the provided shuttle service to get back to the airport. Really convenient for travellers looking for some rest between flights and also for a longer stay. The restaurant terrace was really cool. All types of amenities were provided. We recommend highly!
Stayed in April 2024
Reviewed: June 1, 2024
Lisa
United States of AmericaThe mattress was a bit soft for me but suffer from back issues
The property was close to the airport and offered a free shuttle service which was very convenient, but it was also close to the subway and was a 30 minute ride into the heart of Madrid. The room was clean and accommodated 3 of us, a restaurant and bakery were close by. The property had a nice restaurant and pool on premises. The staff was friendly and helpful.
Stayed in May 2024
Reviewed: June 1, 2024
Evelina
United KingdomMini bar in the room was very poorly stocked.
It was clean and staff very helpful . Quick taxi ride from the airport
Stayed in May 2024
Reviewed: May 31, 2024
Sara
SpainClean, free airport transfer
Stayed in April 2024
Reviewed: May 30, 2024
John
United States of AmericaWe were greeted warmly. This was done through our flight booking with United We were intersted in getting something close tot the airport after our topur of Northern Spain with Insight Vacations. We were pleased with the room, shuttle to the airport, and dinner the night before our return to the USA
Stayed in May 2024
Reviewed: May 30, 2024
Joanne
United States of AmericaI really didn't dislike anything at this hotel.
The room was spacious and tastefully appointed. The bathroom was also spacious, clean and tastefully appointed with all necessary toiletries. The hotel was very quiet and comfortable. It was modern and had everything necessary for comfort. It was in a quiet area. We really appreciated the complimentary shuttle to the airport.
Stayed in May 2024
Reviewed: May 30, 2024
Roman
United States of AmericaN/A
Modern hotel with good breakfast. Free transfer to/from the airport. The room is a good size and with the bathtub. A short walk from the metro station to get into the center of Madrid.
Stayed in May 2024
Reviewed: May 30, 2024
Caz
AustraliaYou provided free coffee in the room, but your coffee is instant, no cuttle for hot water, and your coffee machine in the room used coffee pods not provided it so impossible to have a coffee.
The room was very comfortable. Nice decor. I am very happy about my stay at your hotel.
Stayed in May 2024
Reviewed: May 29, 2024
Anna
United States of AmericaFree shuttle to the airport, great rooms with very comfortable beds
Stayed in May 2024
Reviewed: May 29, 2024
Richard
AustraliaBreakfast starting at 7am seems so Spanish. It should be available from 6am considering its location and people catching early flights.
Location plus transportation to nearby airport
Stayed in May 2024
Reviewed: May 28, 2024
Stephen
United KingdomThere was nothing that I didn’t like about the hotel other than the restaurant shut at 11 and our flight was late arriving so we couldn’t get any food but apart from that it was a very nice hotel
Excellent great room great location
Stayed in May 2024
Reviewed: May 28, 2024
Sunah
SpainThe front desks staff was very nice but I asked to restaurant if I can get spoon and knife to have yoghurt and some fruits which I bought from supermarket, they just said no. So I ordered room service a hamburger and the food was not good at all.
It was clean and good location
Stayed in May 2024
Reviewed: May 28, 2024
Steve
United States of AmericaI thought the food and drinks were a bit overpriced
After staying at so many interesting places across Spain this place, just felt like another hotel, which it was. That being said it was a very nice hotel. Shuttle service was a big plus. Huge plus.
Stayed in May 2024
Reviewed: May 26, 2024
Ospina
United States of AmericaMorning transfer to the airport should start earlier
Stayed in May 2024
Reviewed: May 26, 2024
Lorri
United States of AmericaShuttle stops at midnight.
Staff went out of their way to help with using the metro. They even provided a metro card for me to use.
Stayed in May 2024
Reviewed: May 26, 2024
Elena
Russiabut no slippers…. 🤔
attentive staff at the reception, taking into account preliminary wishes, large comfortable clean room, excellent location if you use public transport The room has a coffee machine and delicious welcome coffee
Stayed in May 2024
Reviewed: May 25, 2024
Oscar
United States of AmericaThe restaurant had a very limited menus for dinner, only a la carta services. My wife and I wanted to have a sandwich but they did not have that option
The cleanness and the free transportation to/from the airport
Stayed in May 2024
Reviewed: May 25, 2024
Mary
United States of AmericaConvenient to airport. Room clean and comfortable. Shuttle to airport.
Stayed in May 2024
Elounda, Greece
Veules-les-Roses, France
Mercer, USA
Limoux, France
Stumm, Austria
Osseo, USA
Amsterdam, Netherlands
Tamarindo, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content