Very kind and helpful staff Location Clean Good value for money

Stayed in April 2024

Location was the appropriate one, close to the Las Canteras beach and down town center for safe and short promenades along the beach during the night. Staff was helpful and understanding all the time.

Stayed in April 2024

Great little hotel. Staff attentive and offer excellent advice on area. Enjoyed my stopover. Thanks

Stayed in May 2024

I thought everything was perfect.

I loved everything about my stay there. Right from the outset, the staff were welcoming and helpful. They arranged for me to have a private taxi pickup, which is exactly what I needed after a 28-hour flight, and they were lovely when I arrived. The staff, in particular, Amber, even gave me tips for my stay in Gran Canaria, including great places to eat and events that were happening—and even a recommendation for a great hairdresser! The breakfast was terrific, and so was the chef—he was a lovely man. Overall, I would thoroughly recommend staying here to anyone travelling to Gran Canaria.

Stayed in April 2024

Breakfast was not up to the same standard apart from the tasty Spanish omelette. 😋

It is in a good location and the interior is stylish and clean. The staff are very friendly and helpful.

Stayed in April 2024

One negative was the pillows. Very cheap and uncomfortable. Bed itself was great.

Clean & very helpful staff. Breakfast buffet was very nice.

Stayed in March 2024

Nothing to dislike

Quiet hotel, no kids during my stay, just nice quiet well behaved adults, lovely breakfast, all clean and fresh, Very nice staff breakfast chef is a star, nothing is a problem. Slept realy well

Stayed in March 2024

There is nothing I didn't like about this hotel.

Hotel MG Poniente is an excellent hotel from my recent experience. The hotel is newly refurbished & is very well maintained with comfortable rooms. It is a quiet hotel & I didn't hear any street noise. Breakfast was good & everywhere is spotlessly clean The hotel is a one minute walk from the beach & good seafront restaurants. I can highly recommend this hotel for any stay. It's a small hotel & that's part of its charm as there is attention to detail from the staff. Amber & all the staff members including the guy who helped serve breakfast & the cleaning staff were all so lovely, & couldn't have been any more helpful. Highly recommend Hotel MG Poniente for a stay.

Stayed in March 2024

The shower takes a very long time to heat it up.

The satff was extremely friendly, the room was exceptionally clean and organized, the comfort was above standard, and the breakfast was delicious.

Stayed in March 2024

TVs without option to use Netflix. Street can be noisy, but with windows closed it's fine. First time ever, having a breakfast but comes without coffee (capsule to be bought)

Very kind staff from beginning until the end. Used breakfast once and it is okay to start the day. Very close to Canteras beach and the promenade

Stayed in February 2024

Breakfast was good with a wide selection of various foods.

Stayed in March 2024

I didn’t like the bathroom. When taking a shower the water spread to the bathroom and make us use of the white towel to clean it up. Some Blindex would avoid this.

The room was really good. The coffee amazing and staff super welcoming and supportive

Stayed in March 2024

Excellent stay. Very friendly staff. Frances at reception desk was brilliant. Warm and helpful. Excellent location too.

Stayed in March 2024

Very nice hotel, and very well located. You can walk to Las Canteras beach and the hotel is also close to a supermarket and many restaurants. Staff is friendly and helpful, and breakfast offers many options.

Stayed in February 2024

As a German for whom German bakery is important, there is a lack of semi-food at breakfast. The breakfast overall is also rather simple, therefore "only" 4 out of 5 stars.

The hotel is very centrally located in Las Palmas and it is only about 400 meters to the beach. It is quite new, according to the date of the elevator 2021. Everything nice and clean, super friendly staff and pleasant stay. As a German for whom German bakery is important, there is a lack of semi-food at breakfast. The breakfast overall is also rather simple, therefore "only" 8 out of 10 stars.

Stayed in March 2024

I made the booking for two nights with breakfast, but since the flight was leaving early I could’t eat the second day. Instead of getting a sandwich to go, I asked not to charge me for the breakfast the second day, as there is also the option of choosing breakfast at the premises I didn’t think it was that big of a deal. Especially since it was a booking, but payment hadn’t been made. All hell broke loose. The receptionist had to call a manager for approval who then asked me to come to the phone and talk to him. He was very unpleasant, forcing me to take the breakfast sandwich I didn’t want, even after I had explained I was diabetic and could not eat bread etc. He even said, I was to blame because I had booked it like that and that’s it. Honestly, I don’t need such a stressful beginning of a holiday and being forced to explain my medical condition to someone on the phone. He has zero people skills micromanages his team, and it really left a bad impression since the price was almost 300 e for 2 days, it is not necessarily on the cheap side to account for cheap behavior.

It was very clean, and they provided some water for the guests, some nice pillows. It was very comfortable and at the beach while being a bit hidden which meant we could get some sleep. The staff was excellent, extremely helpful and available for any advice. The kitchen also worked well. In general, I would especially like to highlight the cleanliness and location as the top two qualities of this accommodation.

Stayed in March 2024

Modern clean and comfortable.Will definitely return

Stayed in February 2024

The room was very dark. I did not expect that from listing, that there is virtually no natural source of light. It was ok for our one night stand. But I would br unpleasantly suprised by that, if we stayed longer.

The room was spacious and the furniture and its design was new. The breakfast was very good. Ideal position close from beach and from Santa Catalina.

Stayed in February 2024

Modern, clean, efficient, breakfast, desk attendant, shower, AC, location.

Stayed in February 2024

The noise levels from the street can be heard when the windows are open but that's not the hotels fault, you'd really have to go far off to make it more quiet, and with closed windows it's not disturbing.

Nice breakfast, very good location. the hotel looks new and very clean. Staff is great, they speak good English and help in everything.

Stayed in February 2024

nothing. There are never enough english speaking TV channels but to be honest...you are on holiday!!!

This is a fairly new hotel and its very modern and clean. Its in a really good location - 10 minute walk from Santa Catalina bus station and 5 minutes from the beach front. Beach front has lots of restaurants and coffee shops. Hotel was really nice and the staff very freindly and helpful. Shout out to the chap doing the breakfast! The breaksfast I would say was adequate but still nice and did the job. The cost of B&B was good. Our room was a nice size, the bathroom a good size too. Air conditioning worked just fine! beds comfy. They have a policy where you have to put a note on the door if you want the room cleaned, its not automatic but that was fine for us. All in all a great location - clean and tidy. There was no noise from outside if you kept the window shut but as air con worked well this was not an issue for us. Would recommend a stay here....and in Las Palmas in general. Easy to get a bus from the airport to the Santa Catalina bus station. Its only about 3 euros per person each way. The bus service is clean, regular and reliable.

Stayed in February 2024

The TV in my room was broken by previous guests however as showing only Spanish programs this didn't matter. Prior to arrival we were informed that stored luggage would be Euro5 per day which I thought was too much so we made alternative arrangements.

Having been recently refurbished the hotel was exceptionally clean & modern. Location is a convenient 100m from the beach front. The shower was excellent. Although not extensive the buffet breakfast was good enough.

Stayed in February 2024

I really don't understand how the safe are designed. Neither my cameras nor my laptop would fit, my iPad barely because of the fixed separations. Just good for jewelry and passports...

The roow is spacious, clean and luminous. The bed and shower where excellent

Stayed in January 2024

Our room was clean and they did change our towels But they didnt sweep our floor, except one Time, two days before we leaved the hotel. A bit overpriced. At early morning it was loud, because of the cleaning on the streats.

Nice interior. I loved the hot water in the showers. Hotel is 2 minutes walk away from the beach. Breakfast was nice. But not much choises. Everyday the same 3 salami and eggs and yogurt. But overall it was delicious.

Stayed in January 2024