5 Plaza Santa Ana, 35001 Las Palmas de Gran Canaria, Spain
#5 of 74 hotels in Las Palmas de Gran Canaria
Guests' ChoiceBased on 184 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 1 June 2024
Martine
NetherlandsThe breakfast was really disappointing: cheap supermarket products and not well prepared, this is a reason for not booking this hotel again. Rooms were a bit tired.
Great location, nice view of the cathedral (if you book a room with a view). Very friendly staff.
Stayed in May 2024
Reviewed: 31 May 2024
Jennings
United KingdomGreat well situated Hotel in Old Town. Very comfortable with lovely roof terrace for relaxing and great cocktails. Good breakfast and very helpful staff. Many very good restaurants nearby with wide variety of menus and choice of styles. Would definitely stay here again.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
NorwayEverything
Stayed in May 2024
Reviewed: 27 May 2024
Radoslaw
PolandThe place is stunning. The hotel is located in a beautiful building right on plaza Santa Ana, steps away from the Cathedral and other landmarks. My room was beautifully decorated, with views over the square. The staff was amazing, so friendly ans helpful. The breakfast was very tasty, prepared with fresh produce. Overall, a fantastic hotel.
Stayed in May 2024
Reviewed: 25 May 2024
Kim
United KingdomWe weren’t disappointed with this Hotel at all.
Fantastic Hotel. Good breakfast. Lovely staff. Good location. Very clean.
Stayed in February 2024
Reviewed: 24 May 2024
Yasar
NetherlandsEverything was good.
Central location, incredibly well-designed interior. Rooms have everything you need and the beds are really comfortable. If you are visiting Las Palmas de GC, this is the place to stay. There is also a terrace bar you can enjoy the views from!
Stayed in May 2024
Reviewed: 12 May 2024
Brice
FranceBreakfast was fairly disappointing. For that price range you would expect to be able to order a cooked breakfast (some eggs).
Very friendly staff, nice location and rooms, just what you are expecting from a boutique hotel
Stayed in May 2024
Reviewed: 9 May 2024
Daniel
NetherlandsNothing
Perfect Location, good breakfast, Nice city view at the roofbar and excellent room.
Stayed in May 2024
Reviewed: 9 May 2024
Robert
AustraliaNothing.
Loved the location. Beautiful building and wonderful room.
Stayed in April 2024
Reviewed: 8 May 2024
Karen
United KingdomNoisy a couple of times in the early hours. This resulted in poor sleep. Loud talking/laughing/door slamming. Not the hotel’s fault per sr but guests do need reminding to be considerate of others.
Super staff. Friendly. Helpful. Comfortable room and bed. Fantastic location.
Stayed in May 2024
Reviewed: 6 May 2024
Louise
United StatesNothing
Loved this hotel right on the plaza! Beautiful old building with modern updates. The breakfast was fantastic! Best hotel breakfast I've ever had! Staff was very helpful with recommendations for restaurants. Found one of them and it was delicious! Near the museum.
Stayed in April 2024
Reviewed: 2 May 2024
Diego
ItalyNothing
Great place, kind people, great location.
Stayed in April 2024
Reviewed: 29 April 2024
Danielle
United KingdomIt was all amazing
Amazing rooms, staff and location
Stayed in March 2024
Reviewed: 27 April 2024
Theeban
United KingdomExtraordinarily friendly staff, beautiful room, lovely rooftop terrace bar, fantastic breakfast, and the best location in town in the Santa Ana square!!!
Stayed in April 2024
Reviewed: 25 April 2024
Jonel
United Stateschange the name on reservation Maria to Jonel Stanciu and the second reservation changed to 1 person instead of 2 then upon arrival had to pay for second person at hotel Upsetting arrival
Stayed in April 2024
Reviewed: 24 April 2024
John
United KingdomNothing to dislike
Excellent
Stayed in April 2024
Reviewed: 20 April 2024
Len
United StatesNothing-it was great.
Excellent breakfast that was easy to get to in the hotel. Very good selection and great service. The front desk manager was superb - very cordial and friendly and extremely knowledgeable. vI highly recommend this property for travelers.
Stayed in April 2024
Reviewed: 20 April 2024
Mcintosh
United KingdomNothing
Historical charm, stunning aesthetic, roof top bar to die for.
Stayed in April 2024
Reviewed: 16 April 2024
Brian
United KingdomThe hotel is beautifully furnished and our room was a decent size with a lovely bathroom and quiet air conditioning. It’s situated on the main square and it was very quiet and peaceful in our room. The location in the old town is fantastic and it’s a nice area to walk around. All the staff are extremely friendly and welcoming, especially the reception staff and the bar man at the roof top terrace. It’s definitely worth going up there as the views are amazing and they serve great drinks and we had some lovely local cheeses. The barman was really helpful and friendly and explained all about the different cheeses. We had a great time and would 100% recommend this hotel.
Stayed in April 2024
Reviewed: 15 April 2024
Lauren
United KingdomBeautiful historic property, excellent service. We loved the rooftop bar.
Stayed in April 2024
Reviewed: 11 April 2024
Deborah
United KingdomOur room wasn't well insulated we could hear the people in the room above at night. The breakfast room is small and has no outlook as the windows are high the food choice is limited breakfast on the roof terrace would be a better option on a warm day!! Perhaps they will start that. Coffee machine stuck in the corner so access difficult if room busy.
The location. The roof terrace is fabulous. The receptionist who was on duty the morning we arrived and the day we checked out. Very efficient, helpful and with a super sense of humour.
Stayed in March 2024
Reviewed: 7 April 2024
Joyce
United StatesLearning to use soap and shower
Remodeled Art nouveau building done with taste and style. Breakfast good. Miguel at front desk helpful and friendly. In the evening upstairs terrace with views and drinks magical! Try the honey rhum . Room 21 extra special with large Art Nouveau window and balcony. Situated in old town . Good for shopping and accessible to beach by bus or taxi .
Stayed in April 2024
Reviewed: 6 April 2024
Xian
NetherlandsVery nice staff, central location to walk around the downtown. Tarras (also open to public) is nice too for a drink.
Stayed in March 2024
Reviewed: 5 April 2024
White
United KingdomThere is a building refurbishment close next door, of which there was no mention. Consequently there was noticeable dust on skirting board tops, hence my cleanliness rating
The location was excellent being central in the old town in the square adjacent to the cathedral Plenty of restaurants and bars close by. Only a short walk to a HopOn Hop Off bus stop Casia on reception is an absolute gem, excellent customer relations and full of knowledge There is a Visitors Centre positioned on the square also
Stayed in March 2024
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