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Reviews of Arta

11 Calle de Santiago, 2 izq, Centro, 28013 Madrid, Spain

#350 of 535 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 133 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Fantastic locy
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location in the centre of Madrid Very easy and smooth check in Good value

    Stayed in June 2024

  • Reviewed: 2 May 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The share shower and toilet

    The location is great in the center

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    They will just really provide you the basics but perfect location.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It's just that the walls are thin you can hear the people from the other rooms though muffled voices and you have to move very quietly. Also, the use of the bathroom especially when it's fully booked and you don't know the ratio of how many male/female were staying. In the guys' bathroom, the shower knob is a bit tricky to use.

    Excellent location and value for money. This place is perfect only for those who need basic travel accommodation. We truly appreciated the hot and cold water dispenser. The beds have comfy duvets.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A smell of humidity in the room.

    Location perfect, cleanliness also.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Overall it was a very good hotel. It is a hotel that can give you value for money.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The men's restroom was a bit small and it negatively affected the fact that your suitcases were left at the hotel for a fee after you checked out

    Mr. Hasan, who works here, was very nice to us and the location of the house was really good. It was a comfortable hotel and so we left this hotel happily with our family.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    9.0
    All you need if you are exploring Madrid and staying out.
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A bit out dated.

    Good location. Friendly staff.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Great location for site seeing!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Figuring out how to communicate to get checked in! Our internet did not work outside the hostel so we couldn't contact them.

    The location is wonderful. We walked all over!

    Stayed in March 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    All was great. Extremely helpful staff and fully equipped kitchen. Nice large rooms.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    no natural light in this room

    excellent location for sightseeing around Madrid centre quite place heater in room the staff

    Stayed in January 2024

  • Reviewed: 7 October 2023

    7.0
    Good
    • Business trip
    • Group
    • Quadruple Room with Balcony
    • Stayed 1 night

    One note: there was no iron.

    I liked the accommodation for the price/quality ratio. Very clean, especially in the bathrooms. Everything is very spartan, but for undemanding travelers it is normal.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Good budget option in Madrid. Great location.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Small and dark, but value for money.

    It’s tiny and dark, but as a budget single room it is good value. Very clean shared facilities and having access to a kitchen was great. Great location. Good communication with staff/managers. Excellent shower.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • People with friends
    • Economy Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Small room for 3 people but we made it work hahaha

    Great location, everything is in walking distance

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Excelent location
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night

    Very available staff to support, fantastic location for exploring Madrid. Right outside you can find restaurants, bar, supermarket, parking very near.

    Stayed in September 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No coffee!

    Clean, spacious room with balconies. Friendly greeting an arrival . So incredibly cheap for 4 people. Brilliant location

    Stayed in July 2023

  • Reviewed: 16 June 2023

    8.0
    Great place to use as a base to explore Madrid and surrounding area.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 4 nights

    Be aware that this location is quite noisy. The advantage of being near everything close to the centre of the city is counterbalanced by the amount of street noise that exists all night long. Plenty of revelers at 2 am, street cleaning between 3-4 am and constant yelling and conversations as large groups move through the square. If not used to the inner city, may want to consider earplugs.

    Location was great - near the palace, main plazas, and subway stations. Many things are within walking distance or a subway stop away. Dia grocery store is across the plaza from the hostel. It was also nice to have balcony views looking onto the square. Spacious room for the family, hot water in the shower. Facility well maintained and building felt secure. Access to full kitchen was nice and staff were friendly.

    Stayed in May 2023

  • Reviewed: 5 June 2023

    7.0
    Good location, but a bit noisy!
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 1 night

    The apartment is very close to a small square as well as a small tapas/restaurant, so it is a bit noisy at night, even at 1am. The shared bathroom is only one, so it takes awhile to get your turn. Cannot do late check-out.

    The location is very close to Opera metro, they have elevator and you can do early check-in.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no private bathroom.

    The location was very convenient.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    6.0
    Great location & comfy bed BUT it’s a hostel!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    - AC was not on because “it was not summer in Spain”. AC is only on in July - Aug so we had to leave our door open which meant it was really hard to sleep because it was really loud outside! - slight plumbing issue in women’s bathroom - drain was not draining - noisy!!!! at night and lack of soundproofing/insulation so we struggled to sleep in because people closed the door really loudly in the morning. - it’s a shared bathroom so you will have to wait for your turn to use it. we missed that in the listing.

    - location was perfect and close to everything - bed was super comfortable

    Stayed in May 2023

  • Reviewed: 22 August 2022

    7.0
    overpassing the bathroom situation it was ok.
    • Leisure trip
    • Group
    • Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    when I made the reservation it didn’t say it was a shared bathroom, so it was an unpleasant surprise when we got there i it was just one bathroom for a bunch of rooms, if it was specified clearly I wouldn’t have made the reservation.

    the location

    Stayed in July 2022

  • Reviewed: 16 August 2022

    7.0
    In the centre of old Madrid - economical option with comfort for travellers on budget
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights

    First I booked the economy room without A/C but as it was +43 C that week, I asked to change for better room (with difference only EUR 10), so I had A/C, more space, etc. Economy room might be OK during cooler season, or if you are staying for one night - the price was the cheapest in Madrid when I booked few days earlier, but for longer stays I would recommend to book a standard room with A/C, more space (up to 3 people) and enjoy your working trip or holiday in full. I am not complaining .- Arta charges less than many similar properties, and the location was just superb!

    Very central location in the centre of old Madrid (just few minutes to Plaza Major, and 15 minutes wal to El Rastro), supermarket 20 metrs (Dia) and 100 metres (Carrefour). Cheap eateries around, and if you need to have work meetings in the crntre, then you can walk, rather to use transportation. If something is the centre in Madrid, then this plade is. The rooms are comfortable (I would't opt for economy room without A/C but I got uprade for better room for some little extra payment). Very good WIFi. The host was available on WhatsApp 24/7, you can check in and out any time (you pay on booking.com and they send you detailed check-in instuctions, so you can also check in in the middle of the night). Very nice attitude. This is actually an old apartment converted to small hotel/hostel, but there are only 5 rooms with 2 shared bathrooms with showee, which were ckeaned every few hours + kitchen with free coffee, tea, large fridge and coffee-making facilities + microwave. Recommended on travellers on budget,

    Stayed in August 2022

  • Reviewed: 26 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights

    The flat is very well located with all the necessary to cook and eat in the flat. The AC works wonders! The staff is very friendly and helpful.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Airconditioning could be improved.

    Location is perfect and has all you need!

    Stayed in July 2022

  • Reviewed: 17 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Two negative points. There is no sign at the entrance, there is wifi, and you have to be able to contact someone to get there. I went to someone else's room by mistake and the resident got mad at me. Not recommended for guests without a means of contact. There is no air conditioning in the room and it is hot. Had to release the door to let cool air in from the hallway. I can stay there again because I already remember the location, but it was stressful to have to make an international phone call because I didn't know where it was.

    Location is perfect. Close to the metro and walking distance to the center. Well equipped, no problems.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    8.0
    Good clean Guest House. Great location. Friendly proprietor and enjoyable stay.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 7 nights

    Room a little small.

    Situated in the lovely area of Madrid called OPERA near to many major sites. Good restaurants bars in abundance and Metro nearby. A good location to explore Madrid. Well presented Guest House and friendly proprietor. Enjoyed my stay.

    Stayed in June 2022

Showing 1 – 25

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