9 de Octubre 414 y García Moreno, 090150 Guayaquil, Ecuador
#6 of 80 hotels in Guayaquil
Guests' ChoiceBased on 192 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 26 May 2024
Sabine
GermanyGreat service, kind & helpful staff
Stayed in May 2024
Reviewed: 3 March 2024
James
United StatesNothing
The property is well maintained and the staff provide excellent service.
Stayed in March 2024
Reviewed: 21 January 2024
James
United StatesEverything, especially the service.
Stayed in January 2024
Reviewed: 30 December 2023
Ronnie
EcuadorClean
Stayed in December 2023
Reviewed: 11 December 2023
Alice
United StatesCouldn’t get hotel or booking.com to respond to question about hotel shuttle at airport.
Excellent staff, especially in restaurant.
Stayed in November 2023
Reviewed: 11 December 2023
William
United StatesThe city is dangerous
Nice facility and well kept. The room was spacious and the food was excellent. The prices were very good for an upscale hotel. The pool was big enough to do laps in when other folks were in it.
Stayed in December 2023
Reviewed: 18 October 2023
Adrian
EcuadorThe location. Unfortunately the neighborhood is not that good.
The hotel is amazing! Great food and staff. The woman in charge of the massage in the spa is amazing!
Stayed in September 2023
Reviewed: 15 October 2023
Natalie
United KingdomThe restaurant charged a very expensive buffet breakfast.
The room was a lovely size, very comfy bed and great air con. The staff were all very helpful. They have a lovely cafe in the hotel which does good food.
Stayed in October 2023
Reviewed: 13 October 2023
Nancy
EcuadorI had a long day of traveling and arrived at the hotel almost at midnight, check in was easy and fast, everyone was very friendly and the next day the airport shuttle was on time. Excellent service.
Stayed in October 2023
Reviewed: 8 October 2023
Nicholas
United StatesSurroundings at night time were a little bit unfavorable. The air-conditioning had a hard time keeping up and the refrigerator did not cool.
The interior of the hotel was very well kept, and the staff was very kind and friendly 
Stayed in September 2023
Reviewed: 2 October 2023
Darwin
EcuadorYour prices for the restaurants were about 2x what i felt was ok for this type of hotel. I'm a lifetime premium member at Marriott properties. That's the basis for that opinion. Since they have a member's lounge, I seldom pay for their restaurant services. However, we do, on occasion use room service for dinners. We will order the 2x1 combinations that are hamburgers, burritos, etc. Those prices are about $20. I didn't see anything like that.
Nice room. Well done. Signage indicated that theft of room items was an issue. Well handled by the way. great bed. great shower, soap and shampoo.
Stayed in September 2023
Reviewed: 9 September 2023
Teresa
United StatesView/location.
Service was excellent. From hotel shuttle driver to front desk to restaurant staff. Room was spacious. Very good fine dining room.
Stayed in September 2023
Reviewed: 7 September 2023
Cole
United StatesAirport shuttle only leaves at the top of hour, so have that in mind when scheduling your departure from the hotel. But taxis are cheap anyways; I think it was $5 to the airport from the hotel.
The bed and room were very comfortable. There was also a gym with everything I needed. There are several restaurants and none disappointed. Rolando helped me several times and is a wonderful asset to the hotel.
Stayed in September 2023
Reviewed: 5 September 2023
Michelle
United StatesThe air conditioner in the room wasn’t cold. The room stayed too warm. The blanket on the bed is about 3 inches thick which would be good in the Yukon, but not in a hot climate like Guayaquil.
The breakfast was amazing. Staff was very friendly
Stayed in September 2023
Reviewed: 27 August 2023
Stijn
Switzerlandbreakfast, kindness staff
Stayed in August 2023
Reviewed: 23 August 2023
Janny
United StatesExcellent!
Stayed in August 2023
Reviewed: 22 August 2023
Manuel
GermanyWelcome drinks Desayuno Piscina Gym
Stayed in August 2023
Reviewed: 19 August 2023
Maria
United StatesThe restaurant was almost too cool for me. I have to get sweeter to dine in.
Great Service. Excellent breakfast and food in general. Beautiful place to sit and relax by the pool or the bar. Ideal pool temperature. My daughter loves the Pinas Coladas. The beds are very comfy. The air conditioning works really well. Excellent shuttle service from and to the airport.
Stayed in August 2023
Reviewed: 9 August 2023
Natasha
HungaryConfusing extra charges at check in and then they charged a ridiculous amount for room service upon our checkout
Nice gym and pool looked nice but small. They upgraded us to a suite that was very spacious
Stayed in August 2023
Reviewed: 8 August 2023
Leslie
United Statesbeautiful hotel
Stayed in August 2023
Reviewed: 30 July 2023
Minelly
United StatesNothing everything was excellent
The hotel is very close to the airport. They van drivers are very punctual to pick you up from the airport . I loved the breakfast buffet.
Stayed in July 2023
Reviewed: 20 July 2023
Mauricio
United StatesNothing
I got the biggest and nicest suite I’ve ever had. Awesome!
Stayed in July 2023
Reviewed: 28 June 2023
Marcin
PolandExtremely friendly staff, good gym, incredible breakfast.
Stayed in June 2023
Reviewed: 28 June 2023
Mary
United StatesNeeded. Some repairs in the rooms.
Good service
Stayed in June 2023
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