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Reviews of Best Western Plus Airport Hotel 3 stars

Kastruplundgade 15, DK-2770 Copenhagen, Denmark

#114 of 127 hotels in Copenhagen

Guests' Choice

Review score

Based on 2243 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Too expensive

    Spacious rooms, comfy beds, coffee machine in the room

    Stayed in May 2024

  • Reviewed: 29 May 2024

    6.0
    Cheaper location than airport views. Has benefit of choice of restaurants within walking distance, worth a walk to the m
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee machine was scaled up and too unclean to use, staff did not replace but did offer me a free coffee at night and in morning from reception. Thought the staff I encountered (3) were a little abrupt and unhelpful. Net curtains were in holes and windows dirty

    15 minutes walk from airport. 15 minutes from a marina and sea front which is not advertised. Staff tried to be helpful but only when pushed.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    6.0
    Good location but wouldn't stay again
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy, check in and out staff weren't very friendly. Carpet was dirty.

    Comfortable bed.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were a bit basic.

    It was close to the Airport and served the purpose of a stopover.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Fantastic
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing much. I was satisfied with the room

    The hotel is just near to metro station, bus stop, some stores and some restaurants. It is also one train stop away from the airport. The room is also spacious and comfy. Staff are also friendly, especially Nicholas.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Basic clean room amd facilities
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Drain smell constantly in bathroom No air conditioning

    Location for walking to the airport was great

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Ideal location, reasonable pricing and sea view. Great!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Building looked a bit outdated, but the hotel was being renovated. The hotel carpets could use some upgrading.

    Very reasonably pricing at walking distance from the airport, train station (Malmö) or Metro (Kopenhavn). Nice sea view, with lookout over the Øresund bridge, Saltholm and Malmö. Friendly staff and accessible. Windows can fully open for the sea breeze in the room. Ideal for a hotel stay solely for sleep and going out.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The rooms were small and a bit dated. The shower curtain seemed to be a bit too short.

    It was close to the airport. The bed was comfortable. The staff was nice.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Great location but poor value for money. The hotel looks like it could do with some renovations
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor maintenance . Corridors smelled a little stuffy

    Proximity to the airport

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    A good, basic hotel with amazing staff.
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen and One Single Bed
    • Stayed 1 night
    • Submitted via mobile

    It is a bit older and breakfast was a bit expensive.

    The staff are amazing. So helpful.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Decent enough for the price
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Third bed was a transformed sofa, not comfortable

    20min walking distance from the airport.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    My room didn't have a refrigerator.

    Good location, close to airport, but on a quiet street with nearby grocery stores and restaurants.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Good location and a nice hotel with good facilties
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    I have stayed at this hotel a number of times and like it but this was the first time I experienced the issue with the fast food facility. Otherwise I have enjoyed all my stays. convenient to the Metro although a 10 - 15 minute walk can be a bit tough with a large suitcase.

    The first room had a problem with the location of a nearby fast food restaurant so I could not open the window. I explained the problem and was found a room on the other side of the hotel but it was one that had not been refurbished. This for me turned out to be a bonus as it had a proper bath and I had a wonderful soak after all my travelling.

    Stayed in March 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff a bit blasé and not very friendly

    Large room and good breakfast

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    A good place to stay for one night before or after travel. Worth the money.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Nothing to mention here.

    The location is very close to the airport which we were looking for.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Not hotel´s fault but the noise from outside was very loud. There were bunch of loud and noisy kids for a very long time and it felt like I had a window open though it was not. Fortunately it was quiet during the night, could not hear any airplanes either.

    We booked this hotel as we needed to spend one night in Copenhagen as that was layover on our way to Japan. The hotel is very close to the airport which was a huge plus - only one metro stop. Several convenience stops nearby, some restaurants, the nearby metro stop is not that far away and travelling to the centre to the city does not take long. Room was spacious and clean though the furniture was on little on the older side. Appreciated the kettle and the teas and coffee as we were prepared for warm weather in Japan and we were not prepared for the cold in Copenhagen:) The ladies at the reception were very kind and helpful. Though we arrived before the check in time, the rooms were already prepared and we could leave the suitcases there and go and explore the city.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The location is really good if you have an early morning plane. It takes 10-15 min of walking to get to the airport. The room was big, with no aircon. The view from the window was really nice over the city.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    A last minute booking that got me out of sleeping in the airport!
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise and dirt in the corridors due to the building work

    The fact I could check in at 2am!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    A rather good stay here!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The whole experience of staying here is not too bad, but given the price we paid, it could be quite mediocre. The first room that we got had a stinky smell from the bathroom and the staff kindly changed our room to another one so the situation was fixed.

    Good hotel near the airport. We had an early flight in the morning so this is a good option, only one metro stop away from the airport. The room is small and fully equipped with old furniture. The supermarket is close by and only a short walking distance to the nearest metro station.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    the place is way too far from airport in ads its it seems its a walking distance but its too far with all the big luggages we have so we take taxi

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Good location and friendly staffs
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is pretty small. Not suitable when there is many bags

    The location and easy access to the train. Breakfast was good and plenty of selection. Lunch meals was delicious and good size. Staff are friendly and helpful.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good choice for travelling into Malmø
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very simple bathroom

    Location, staff, facilities

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Facilities was poor. Also it was not enough clean

    Staff was polite and helpful. Location was good as it is near the airport and metro. Breakfast was satisfying.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Convenient location close to the airport
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Standard double rooms are quite run down. Need renovating urgently.

    Convenient location close to the airport. Very accommodating staff.

    Stayed in May 2024

Showing 1 – 25

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