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Reviews of ProfilHotels Mercur 3 stars

Vester Farimagsgade 17, 1606 Copenhagen, Denmark

#105 of 128 hotels in Copenhagen

Guests' Choice

Review score

Based on 491 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 24 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night

    It was very pricey for such a basic room.

    The guy on reception was absolutely fabulous! He was so friendly and knowledgeable about Copenhagen.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Delighful stay with my family in Copenaghen. The staff was very polite and prepared.
    • Leisure trip
    • Family with young children
    • Standard Queen Room Four
    • Stayed 2 nights

    small room but perfect for only 2 nights

    Location, breakfast, cleanliness, staff

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    My family enjoyed the stay.
    • Leisure trip
    • Group
    • Superior King Room Six
    • Stayed 1 night
    • Submitted via mobile

    Not enough tables.

    Good location, supermarket downstair, near to metro station and spacious connecting rooms.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The beds were really comfortable. The staff was amazing. The location was perfect

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and breakfast were excellent. Room was clean, but basic e.g. only one hardback chair for two guests.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Perfect Location in the center of the city
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    street noises (train, fire truck/ambulance or police car?)

    It's in the center of the city. excellent location and you may walk to the city hall square and see the statue of Andersen or go to Tivoli and attend a free concert at Friday night. very convenient if you want to take metro, train or bus. You may see firework as well :)

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Basic but clean and within walking distance of many places
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Located directly opposite the train track, it didn't disturb me but some may not like it. There was only 1 sachet of hot chocolate in our room, when I asked cleaning staff for more tea bags/sugar etc it was like asking for gold. She gave me one only, I had to ask for another, then again for sugar, and again for whitener. All handed out one by one - I had booked a double room, so would expect more than one of things. It felt very stingey/cheap.

    Efficient and friendly check in, helpful information provided about getting around, really good choice at breakfast. Within walking distance of most places we wanted to visit

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    old facilities, good value for money compared to other options
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    the facilities are quite old and the rooms can get a bit noisy, especially in the bathroom. Water pressure wasn't too high

    location, close to parking spaces

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room Four
    • Stayed 4 nights
    • Submitted via mobile

    Bit loud on the Friday night

    Great location and friendly staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Value you for money! It did the job, there are fancier hotels nearby but they cost obviously.
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Didn’t really have any issues but I think some people would have an issue with the noise from the train station at Vesterport that is over the road! Also the room may be small for some! I was happy enough though.

    Location couldn’t have been in a better position! Breakfast was good for what we paid and I thought my staff was value for money! Nothing fancy but did the job!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Extremly noisy, very next to curved railway tracks, anoying ironwheels screems day and nigth-almost continously

    Clean rooms, good breakfasts

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    breakfast could have been better

    The location was walking from a major train station and most of the city was walking distanxe form hotel

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No bar.

    Location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room Four
    • Stayed 1 night
    • Submitted via mobile

    The room was quite small and compact and didn’t have the same cosy feel to the previous room we had stayed in earlier that week

    We had stayed in this hotel a few days earlier and enjoyed our stay.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    We were there two days and enjoyed the trip and hotel, above average and satisfactory.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Really for the money there was nothing to dislike, as I've said above what's not to like.

    \we arrived and were checked in by Kristoffer who was very efficient and helpful, got the room sorted and went out for a wander. The breakfast was standard , eggs , bacon, and the usual , tea toast and orange juice. Completely adequate, nothing to complain about. The cleanliness was of a good standard , comfortable lounge. Location good, 5 minute walk to the station and tivoli gardens, and other places of interest. Good transport facilities.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    The hotel is well placed, with good breakfast and very good staff but needs renovation.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms. The room was not well cleaned during our stay.

    The beds were fine, we slept well. The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    It would have been good if it had been made clear that the bar was closed.

    Room was fine and breakfast was good. Staff were friendly and helpful. Bathroom well equipped. Location very convenient for station and city centre.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very pleasant stay with the nicest bunch of helpful people. Would happily stay there again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The only problem for me was that the mattress was a little soft I would have liked a firmer more comfortable mattress. It would also be nice to have the bar running a little into the evening in case we wanted a drink at the end of the day.

    The reception staff were impeccable. Both Gonçalo and Kristoffer were exceptionally friendly and helpful. Upon arrival we were shown the map of Copenhagen and guided to all the places that were pleasant to visit. When I had a problem with the hot water it was sorted within minutes. Even though the bar was closed in the evening it was still possible to get a latte at the end of the night . Overall a really nice place to stay at if you are looking for a budget hotel to stay at

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room Four
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Good location, great breakfast, staff were helpful and friendly

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Great location and excellent facilities! Perfect for the city break
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar or restaurant open for residents

    Great breakfast and excellent location! All the facilities were very good and our stay was very enjoyable.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Main door of hotel lock at 00:00 and after you need to call staff to open it, they say that need to fix that just to swipe the card and door will open but this doesn’t work

    Crean and staff

    Stayed in March 2024

  • Reviewed: 3 April 2024

    6.0
    Ok, but high rate, WiFi not working.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    There were no room sleepers provided, and WiFi was not working at all.

    The room was good and has a nice city view through the window and was well-equipped with the amenities listed on the site.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing stood out.

    Central location. Cheap and comfortable. No issues.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    6.0
    Lovely city, hotel good value in a great location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    The room was very basic. Comfortable but we thought we'd booked 3 single beds and it was a double and sofa which didn't work out great. Also the wifi didn't work at all during our stay.

    Location was perfect. Right next to the train station and walking distance to all of the sights and attractions.

    Stayed in March 2024

Showing 1 – 25

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