Toldbodgade 24-28, 1253 Copenhagen, Denmark
#14 of 127 hotels in Copenhagen
Guests' ChoiceBased on 2409 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
8.9
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 30 May 2024
Martine
AustraliaNil
Everything. Met or exceeded all expectations. Staff were friendly and happy to help. Great, comfortable rooms.
Stayed in April 2024
Reviewed: 29 May 2024
Gernot
GermanyThe ground floor is currently under construction. So the side to the waterfront and also the normal breakfast restaurant was closed.
Stayed in May 2024
Reviewed: 29 May 2024
Ikhra
United KingdomThe check-in processes was very underwhelming and staff weren’t very helpful in explaining amenities and processes. I understand as it’s very central located hotel it can be busy but it would’ve been nice to know what the hotel had to offer and recommend.
Very clean and great central location. A few minutes walk from Nyhavn and walking distance to many museums and castle.
Stayed in May 2024
Reviewed: 28 May 2024
Maeve
IrelandThe staff were not the most helpful. I asked about a local market on Sunday … I was told there was none … there was …just across the bridge . Also no outdoor space in hotel as building works going on .
I loved the , location , comfy bed , good shower .
Stayed in May 2024
Reviewed: 28 May 2024
Periklis
GreeceVery clean and well located hotel. The staff was helpful. Also the harbor view from the room was nice.
Stayed in May 2024
Reviewed: 26 May 2024
Helen
United KingdomWe were there for a five days and cleaners didn’t always replenish everything or empty our bins every day. Minor issue though.
Location was absolutely perfect
Stayed in May 2024
Reviewed: 25 May 2024
Larisa
RomaniaSome of the rooms weren't fully dusted - there was quite a bit of dust above the entrance and on the lamps.
The hotel was located next to the canals, very close to the city center, so it was easy to walk around everywhere. The rooms are fairly spacious, beds are very comfortable, baths were clean.
Stayed in May 2024
Reviewed: 25 May 2024
Gillian
AustraliaSpacious facilities in close proximity to city centre. Meals were excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Darnell
United StatesThe location and room size.
Stayed in May 2024
Reviewed: 25 May 2024
Maria
United StatesA/C was not adequate
Excellent location Spacious room Friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Nam
South KoreaMessage had been sent by only Danish!
Location, staff
Stayed in May 2024
Reviewed: 23 May 2024
Stauder
United Statesconstruction in lobby area made it not well lit
We loved the hotel. The location was excellent. The room was very nice. The lobby was under construction so it felt a bit tight and dark. I think once that is complete it will be more welcoming
Stayed in April 2024
Reviewed: 23 May 2024
Neilen
South AfricaNothing. I loved every moment of my stay.
The hotel has an incredible, warm, and friendly check-in staff and has the best breakfast in Copenhagen. The rooms were fantastic, and I loved the old-world charm. The bar was super in the evening for late meetings, and the cocktails were brilliant. The location is phenomenal. Highly recommended.
Stayed in April 2024
Reviewed: 23 May 2024
James
AfghanistanAccess to the gym nearby
Location
Stayed in May 2024
Reviewed: 22 May 2024
Mark
United StatesNot sure i would go there on whit monday, there whole area is overrun with runners for the Royal Run, but if you like that, then this negative shouldn't bother you at all.
The location was phenomenal. Close to christianhavn, walkable to almost everything you go to Copenhagen to see. Staff was friendly and attentive, rooms were fastidiously cleaned. It is close to major metro lines, busses etc if you are not a walker. You don't even need a taxi from the airport, metro line 2 drops you off 5 min walk from the hotel.
Stayed in May 2024
Reviewed: 20 May 2024
Olivia
AustraliaWe liked everything
Stunning building with beautiful views over harbour
Stayed in May 2024
Reviewed: 19 May 2024
Enda
BelgiumRenovations ongoing.
Location is brilliant. Staff were lovely.
Stayed in May 2024
Reviewed: 18 May 2024
Susan
United StatesWalking Location to everything. Clean rooms, staff friendly
Stayed in May 2024
Reviewed: 16 May 2024
Luchenz
LuxembourgLocation is excellent.
Stayed in May 2024
Reviewed: 15 May 2024
Joy
United KingdomHot items at breakfast buffet luke warm.
Very central. Lovely views from our room. Helpful staff.
Stayed in May 2024
Reviewed: 15 May 2024
Gerber
CanadaWe couldn’t seem to get the room to cool down and it was May. It felt quite hot when sleeping.
The location and the loft suite was perfect for a family of three
Stayed in May 2024
Reviewed: 15 May 2024
Gerry
AustraliaThe location
Stayed in May 2024
Reviewed: 14 May 2024
Edward
United StatesSmall rooms
Location , view, comfortable bed
Stayed in May 2024
Reviewed: 13 May 2024
Anja
Austrialobby going through renovations, but that was no problem
location, nicely renovated rooms
Stayed in May 2024
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