2 Perlengraben, Altstadt-Süd, 50676 Cologne, Germany
#64 of 238 hotels in Cologne
Guests' ChoiceBased on 139 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
8.4
Facilities
8.4
Staff
8.5
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 1 June 2024
Epiphanie
AustraliaThe couch in the room was a bit on the hard side.
The service was personable and helpful, the team working together to help me fix a technological issue I was having. I also really enjoyed the breakfast.
Stayed in June 2024
Reviewed: 1 June 2024
Vitalii
UkraineMy room was close to the service facility. I was woken up early in the morning by some noise. The weather was bad but unfortunately, the owner could hardly control it. ))
Good location. Comfortable and clean room with everything you need except kitchen. Excellent breakfast - everything is delicious.
Stayed in April 2024
Reviewed: 30 May 2024
Santos
United KingdomSome customer service Lady in the last day was very good
Booking.com
Stayed in May 2024
Reviewed: 28 May 2024
Agnieszka
United Kingdomthe staff were all quite unpleasant in the hotel, we felt like we were a nuisance, whether when checking in, asking a question about the hotel or even asking to pick up our bags, we certainly didn't feel welcomed. Additionally, for this brand and price I'd expect professionalism and good conversational English. I would not come back here.
the location is rather central. The hotel is clean and as expected you can leave your luggage before and after checkin. The bed was comfortable
Stayed in May 2024
Reviewed: 28 May 2024
Maxime
FranceNothing really, just what you expect for a short stay
Really convenient for a short trip
Stayed in May 2024
Reviewed: 25 May 2024
Melina
GreeceThere is no mini fridge in the room making it difficult to have your own food and drinks at hand if you don't wish to pay for the 17€/day for breakfast. Also the hairdryer didn't work, the kettle was dirty inside and the spoons/cups looked dusty like they weren't being regularly replaced.
Very good and reliable hotel with friendly staff. Great location, it's easy to walk to the city center and to most sights from there. Severinstrasse is 3-4 minutes away and you can commute straight to the dom and central station from there. The rooms are quiet, the view is great, the room was relatively clean. The bathroom and shower looked new and clean, well kept up.
Stayed in May 2024
Reviewed: 24 May 2024
Paul
Maltafor a very short stay all was perfect.
did not have time for breakfast and location was good.
Stayed in May 2024
Reviewed: 23 May 2024
Nicholas
United KingdomRoom a bit small ,bad layout of the room
Comfortable bed, good shower room, clean and modern
Stayed in May 2024
Reviewed: 17 May 2024
Bob
United StatesArea in direct vicinity of hotel was a little sketchy.
Very good buffet breakfast. 25 minute walk to the incredible sites & shopping areas of Cologne, including the Cathedral & the Rhine River.
Stayed in May 2024
Reviewed: 16 May 2024
Saleha
United KingdomThe check in process was a bit long. We were stood there for about half an hour trying to check in. I think they need to either get more staff or streamline the process so we’re not waiting as long.
It was a very convenient location. Only a few minutes walk to the nearest tram stop. It was also very clean and the rooms were nice and spacious.
Stayed in April 2024
Reviewed: 16 May 2024
Iris
NetherlandsThe parking was a bit limited, but luckily we managed to find a spot. For our travel companions everything was full when they arrived and it was incredibly busy at the reception, so it would have been nice to receive a list with other parking places beforehand.
The room was clean and fine for a city trip. Walking towards the city centre was just under 20 minutes, so that was quite alright.
Stayed in May 2024
Reviewed: 16 May 2024
Elizaveta
GermanyParking in the garage costs extra and the garage is extremely hard for getting in and out. Tiny space there. So if you are not a very experienced driver, this is a no go.
The room was comfortable, clean and silent with a good view. It was easy to reach the city centre with public transport.
Stayed in February 2024
Reviewed: 14 May 2024
Nerea
SpainService was excellent, we arrived before the check in hour and we could leave our luggage in the reception. The room is what the pictures show. Nice and friendly staff. Easy to check out.
Stayed in May 2024
Reviewed: 11 May 2024
Zahrah
NetherlandsClean and comfortable
Stayed in May 2024
Reviewed: 2 May 2024
Sinem
NetherlandsProfessional hotel with a fair price and close to city center
Stayed in April 2024
Reviewed: 1 May 2024
Stamatios
GreeceWe stayed for 4 nights and our room was not cleaned even once, despite the fact that we requested it.
Great hotel, at a great location.
Stayed in April 2024
Reviewed: 30 April 2024
Khuslen
MongoliaCheck-in time at 3pm is little bit late for me but they kept my luggage for me which solved the problem. Location was bit distant from the centre but taking the metro was easy.
I really liked the Neon light and the decorations of the room. Everything was super clean. I also really liked they offered additional pillow for choice of sturdy or soft pillow. Staff was quite helpful kept my luggage for free :DD View was awesome and I felt safe as a solo traveller.
Stayed in April 2024
Reviewed: 29 April 2024
Nàdia
SpainLocation was not too bad but a little out of the city center.
Comfy and clean, has parking onsite.
Stayed in April 2024
Reviewed: 12 April 2024
Alexandra
GermanyGreat location Parking in the building Comfortable bed Big bathroom
Stayed in April 2024
Reviewed: 10 April 2024
Svetlana
United KingdomNice, clean
Stayed in April 2024
Reviewed: 8 April 2024
Katyanem
CanadaThe beds were hard and squeaky
Stayed in April 2024
Reviewed: 6 April 2024
Camila
IrelandLong wait to get attended at reception for check in
Brand new hotel,close to the airport
Stayed in April 2024
Reviewed: 4 April 2024
Назарій
BelgiumWe found someone else's hair and there was only 2 bags of sugar (for more than 5 bags of tea nd coffee :) ) + no space between window and bed, but that's not a big problem
Value for money, the view out of our window (we were lucky and got the view of centre of Koln and a little bit of Koln's church) +good and cheap kebab Cafe 5 minutes by walk from the hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Alvaro
NetherlandsThe Parking of the hotel says included 24h but you are expected to take your car upon check out regardless the time you arrived the day before. Also there is a tree and the pigeons will “bless” your car for good
Very comfortable and well isolated rooms
Stayed in March 2024
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