Hessische Str. 10, Mitte, 10115 Berlin, Germany
#410 of 523 hotels in Berlin
Guests' ChoiceBased on 752 hotel reviews
7.2Cleanliness
7.7
Comfort
7.4
Location
8.8
Facilities
7.1
Staff
7.9
Value for money
7.8
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Neil
New ZealandTea and coffee facilities in room would have been good although you could get cofffee and tea from the breakfast room at reception.
Staff we excellent and very helpful. Breakfast was good. Location to tourist attractions was good.
Stayed in May 2024
Reviewed: 26 May 2024
Natallia
SwedenVery basic facilities and room. Not as clean as we would like, but not "disgusting" either. The bathroom had clear signs of a mold infestation that was only partly "patched" (so it was still visible in some spots). It was very small as well. I wouldn't complain if the price had not been equivalent of a 4-star hotel in most cities, when this is clearly a 3-star hotel. Perhaps there was some event in Berlin so all other options were very expensive.
Nice location, walking distance to central station and next to the Museum of Natural History. Cute breakfast area with good choices for a small hotel.
Stayed in May 2024
Reviewed: 24 May 2024
Oliver
United KingdomLift took a while and breakfast wasn’t value for money
The location was perfect, staff were generally helpful, room was basic but nice with a big bathroom.
Stayed in May 2024
Reviewed: 22 May 2024
David
United StatesSecurity could be better. Anyone can walk into the building at anytime. Front desk closes and 10:00 p.m.
Great location in a quiet neighborhood a ten-minute walk from the Berlin Central Station. The room was clean and comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Aline
BelgiumBathroom was a little dusty
Loved the terrace
Stayed in May 2024
Reviewed: 17 May 2024
Colin
United KingdomN/A
Good location, an easy 20 minute walk to the centre. Plenty of restaurants etc close by.
Stayed in April 2024
Reviewed: 11 May 2024
Dina
Czech RepublicView
Stayed in May 2024
Reviewed: 4 May 2024
Patrycja
Polandunpleasant smell from the bathroom
Stayed in May 2024
Reviewed: 29 April 2024
Darryl
GermanyNothing that stands out to me.
It was comfortable. We have no complaints. Location was awesome.
Stayed in April 2024
Reviewed: 28 April 2024
Enrique
United StatesThe base floor entrance. Need a new painting. Otherwise is fine.
Berlin hotel are very expensive. This one is ok. Need to paint the grown floor but otherwise is good. The breakfast are excellent, and the room are small but it’s everything you need it. Good value hotel for travelers with budget.
Stayed in April 2024
Reviewed: 26 April 2024
Tadas
LithuaniaThe room has not been renovated for a long time
Good location near the center. Good breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Jeff
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 April 2024
Kostas
GreeceBreakfast very basic.
Nothing special, an average hotel, however they have offered me check out at 12 instead of 11, appreciated.
Stayed in April 2024
Reviewed: 24 March 2024
Tareq
GermanyGreat location, very friendly staff, very good price
Stayed in March 2024
Reviewed: 21 March 2024
Yanina
ChileWalls are really thin, and we had really sensitive room neighbors. We were a group of five in one room and at 9.30pm we were just arrived 10 min ago and we were laughing and this annoying woman star hitting the door really aggressively and yelling in German (that we don't speak), so since then we could bearly speak to each other. This happened the 2 night we were there, I made the complain and they didn't do anything.
Was a nice and clean place, good location. Staff explains the minimum.
Stayed in March 2024
Reviewed: 21 March 2024
Tatia
GeorgiaThe main thing was noise. The breakfast was not amazing, but it was normal.
Location was perfect, close to everything. The room was normal, but you can hear everything, every noise, what's going on in the Hotel and I did not like that. I was expecting more from breakfast to be honest, but it was normal. Staff is super friendly and helpful and room was very clean.
Stayed in March 2024
Reviewed: 15 March 2024
Bálint
HungaryNo minibar or fridge in the room.
The staff was helpful.
Stayed in March 2024
Reviewed: 1 March 2024
William
United KingdomThere are currently building works which makes the entrance a bit scruffy.
The location and price were excellent. And the rooftop terrace was really pretty.
Stayed in March 2024
Reviewed: 28 February 2024
Nikkita
United KingdomDated
Good location. Was very clean. Spacious room.
Stayed in February 2024
Reviewed: 22 February 2024
Lisa
GermanyThe mattress has probably seen better days but for this price it was absolutely okay.
The staff was very nice and throughout the property one could see how much thought they put into making the best of this property. The breakfast had a huge variety of options , rather unexpected for a hotel of this level. I felt like they were really trying be as hospitalble as possible with their means. You really get good value for your money. Great location as well, very close to major public transport, 10 minute walk to the next bar/restaurant neighbourhood, supermarket and drug store around the corner
Stayed in February 2024
Reviewed: 16 February 2024
Joshua
SpainClean and nice staff
Stayed in February 2024
Reviewed: 16 February 2024
Sayali
Indiano lifts
room was gud
Stayed in December 2023
Reviewed: 28 January 2024
L
AlbaniaLocation was great,
Stayed in January 2024
Reviewed: 19 January 2024
Melinda
HungaryThe staff had limited English speaking skills. Was not the cleanest of ever.
Location,breakfast,price.
Stayed in November 2023
Izvin, Romania
Querétaro, Mexico
Seoul, South Korea
Noci, Italy
Kaunertal, Austria
Houston, USA
Windermere, UK
Ryd, Sweden
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content