13 Senckenberganlage, Westend, 60325 Frankfurt/Main, Germany
#25 of 242 hotels in Frankfurt/Main
Guests' ChoiceBased on 1416 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.5
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 13 May 2024
Jonathan
IrelandNothing
Everything was great. Beautiful hotel and will certainly be coming back.
Stayed in April 2024
Reviewed: 13 May 2024
Linda
AustraliaThe lifts slow. Little dark to my liking. Drinking water not provided in the room. Very hot in the room. Air con not able to change.
Good. Good not that good . Breakfast ok.
Stayed in May 2024
Reviewed: 10 May 2024
Paul
United KingdomLighting controls!
Contemporary
Stayed in May 2024
Reviewed: 9 May 2024
Lee
United KingdomNothing, everything was excellent
Everything really and a very nice experience and one that I wouldn't hesitate in booking again.
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United KingdomNice and clean property. Decent restaurant next door
Stayed in May 2024
Reviewed: 30 April 2024
Teresa
United StatesVery comfortable room, lobby, restaurant and club lounge. Relaxing
Stayed in April 2024
Reviewed: 29 April 2024
Semir
BelgiumBreakfast - Spa - Gym - Location
Stayed in February 2024
Reviewed: 27 April 2024
Ella
United StatesA/C temp is preset at 22C and it’s impossible to change, it super hot in the room
Good location, beautiful view, clean
Stayed in April 2024
Reviewed: 26 April 2024
Andrea
ItalyWas not possible to have a slightly earlier check-in
Very comfortable and clean room, very good breakfast, nice gym/spa facility
Stayed in April 2024
Reviewed: 22 April 2024
Simon
United Kingdomlovely decor. the Level lounge had a lovely view. The room had a great balcony and nice city view.
Stayed in April 2024
Reviewed: 19 April 2024
Jacco
NetherlandsI could not find how to turn of the heating. I slept the window open, often find it too warm for sleeping.
Solid business hotel. Everything works. Good breakfast. This time (staying from sunday-monday), the price was good value for money. Pricing is very dynamic, so sometimes it is too expensive.
Stayed in April 2024
Reviewed: 18 April 2024
David
United KingdomLocation
Stayed in March 2024
Reviewed: 17 April 2024
Vladislav
Moldova• nothing
• Rooms are new and clean. • Location is perfect if you are attending Messe Frankfurt • Very friendly staff at the Level reception • Good breakfast
Stayed in March 2024
Reviewed: 15 April 2024
Alexander
Germanyseparate Toilette, Minibar, open Bathroom, very nice bed, coffee in the room, everything very clean
Stayed in April 2024
Reviewed: 13 April 2024
Oleksandr
GermanyBreakfast variety could be wider
Absolutely new hotel, nice location, nice view, friendly and supportive stuff
Stayed in April 2024
Reviewed: 10 April 2024
Enakshee
IndiaGreat location in beautiful part of the city. away from the central station, safe and quiet for walking around and good restaurants around. Great view of the city from the room . Staff is friendly and helpful, will definitely look for Melia in other countries as well!
Stayed in April 2024
Reviewed: 6 April 2024
Mahela
TanzaniaStaff are too serious
Food,food and services
Stayed in March 2024
Reviewed: 2 April 2024
Rooholla
SwitzerlandBathroom water gets out sometimes, Expensive parking space
Room, location, view
Stayed in March 2024
Reviewed: 1 April 2024
Zackary
United StatesNothing it was perfect!!
The Melía Hotel was spacious!!
Stayed in March 2024
Reviewed: 31 March 2024
Oksana
GermanyIt was noisy in the room, unfortunately I could hear my neighbors
Location and view
Stayed in March 2024
Reviewed: 18 March 2024
Eduardo
United KingdomThe check-in team should explain how to operate the elevators. For a first-timer, it is tricky.
Very nice breakfast, with good variety especially the omelette, was delicious and made to order.
Stayed in March 2024
Reviewed: 17 March 2024
Maryam
GermanyThe water temperature wasn't stable and water pressure was weak, we were on the floor 9th. The room doesn't have a blow dryer which is not good. Room service and reception didn't answer our phone call at 9 pm.
The bed pillows blanket were very comfortable The room was very clean Hotel has a small gym and a sauna Breakfast was fine They let us check in earlier at 11 am instead of 15 which was really nice
Stayed in March 2024
Reviewed: 17 March 2024
Johannes
GermanyVery central, friendly staff, nice gym and small but relaxing SPA
Stayed in March 2024
Reviewed: 14 March 2024
Sandars
Germany1. Online checkin didin't work 2. Check in in Hotel was super slow 3. Cleaning person open a door without permit every day in 9 in the morning, even on Sunday
New beautiful hotel with super views. Located in best Frankfurt district. Room was good.
Stayed in March 2024
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