Amsinckstrasse 1, Hammerbrook, 20097 Hamburg, Germany
#278 of 365 hotels in Hamburg
Guests' ChoiceBased on 733 hotel reviews
7.0Cleanliness
7.6
Comfort
6.8
Location
8.4
Facilities
6.6
Staff
8.3
Value for money
7.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Zeljko
SerbiaThe staff should smile.
Everything was really good and clean.
Stayed in June 2024
Reviewed: 3 June 2024
Hüseyin
TurkeyNice
Stayed in April 2024
Reviewed: 2 June 2024
Nicolaos
GermanyEssentials only
Very central
Stayed in June 2024
Reviewed: 1 June 2024
さんだあす
GermanyThere is no Dryers.
We stayed here to visit Miniatur Wunderland. It was only a 15 minute walk away, so it was great that even children could get there.
Stayed in May 2024
Reviewed: 24 May 2024
Holdyn
CanadaThe room was so small
The location
Stayed in April 2024
Reviewed: 15 May 2024
Sarah
United KingdomAir conditioning unit was very poor....room was hot and very high level of outside noise when window was opened for cool air. Shame there was only one small pillow per person.
Friendly check in. Superb breakfast.
Stayed in May 2024
Reviewed: 10 May 2024
Zakaulla
United KingdomAir conditioning was not working.
Close to train station
Stayed in May 2024
Reviewed: 9 May 2024
Sophie
IrelandVery basic but does the job for a city break/ few days stay. Otherwise no complaints.
Basic rooms enough for a couple days visit. Quite small, wasn’t a problem as there were only 2 of us but any more and it might be a bit squished. Location is perfect 10 min walk to city centre and central station where you can get trains to and from airport. Staff were friendly and helpful. No tea/coffee facilities in the room but there is coffee machine located in reception area.
Stayed in May 2024
Reviewed: 8 May 2024
Paul
United KingdomPerfect for a short business trip.
Stayed in April 2024
Reviewed: 29 April 2024
Ramona
IrelandA bit off centre
Reasonable.
Stayed in April 2024
Reviewed: 26 April 2024
Alberto
SpainBreakfast capacity is quite small, you have to get up early to avoid overbook Room is very simple, but it's a "budget" option, so one can guess that already
Close to the train station and not far from the center Bed is ok, enough to rest
Stayed in April 2024
Reviewed: 21 April 2024
Lars
United StatesHard bed.
Good breakfast.
Stayed in April 2024
Reviewed: 21 April 2024
Ivan
UkraineN/A
The hotel is nice and simple, very standard for Ibis - but you know what to expect. Everything was fine at the hotel, check-in was fast the room was clean and comfy. The location is also ok, easy to reach the train station by foot and also to walk around the port area.
Stayed in April 2024
Reviewed: 17 April 2024
Pingkan
Singapore- pillows could be better - putting deposit for hair dryer is really inconvenient
within walking distance from Hbf
Stayed in April 2024
Reviewed: 14 April 2024
Laura
GermanyThe climate control was not working and we couldn’t keep the window open overnight (too much road noise). It was uncomfortably hot overnight in mid April.
Our two dogs were welcomed and the location can’t be beat. Close proximity/walking distance to main train station and other public transport. €18 for overnight parking is about standard for that area.
Stayed in April 2024
Reviewed: 7 April 2024
Sanita
IrelandWhen window closed the sound insolation is perfect, but when opened it’s very loud because it’s by the very busy road and train passing by all the time. We couldn’t get A/C working and couldn’t get fresh air in the room so we slept with the noise and open window. We also didn’t require about the A/C we were just to tired to care 😊 no tee/coffee in the room / no kettle, but i got hot water for my thermo cup on the ground floor from the coffee machine it’s free.
The location is very good, 5 minutes walk to the Hauptbahnhof. Rooms clean, exactly the way it looks in the images. The shower is literally in the room, only privacy you get is the shower door when opened 😆 for families shouldn’t be an issue. Window opens in the room for fresh air what I loved. Breakfast is a buffet, no hot food apart from hot boiled eggs, it’s typical german breakfast with fresh bread, cheese, cold meats like ham/salami as well as breakfast cereals and milk everything fresh and tasty. Friendly staff. Lockers on the ground floor, 2€. Fits 2-3 medium backpacks, plus clothes ( it is a good size locker)
Stayed in April 2024
Reviewed: 6 April 2024
Ash
IrelandLocation great, easily accessible city and train station nearby
Stayed in April 2024
Reviewed: 2 April 2024
Tariq
United KingdomBreakfast was limited. For eg no bacon or beans
Room was clean and comfortable. Shades blocked out outside light was effective.
Stayed in March 2024
Reviewed: 20 March 2024
Erdem
DenmarkCleanliness could be more efficient. There wasn't even a trash bin in the toilet.
The breakfast was very diverse and satisfying. We would also like to big thank the lady on duty in the restaurant for her constant friendliness and helpfulness. She is always smile on her face, you can find her very easily!
Stayed in March 2024
Reviewed: 20 March 2024
Gesa
GermanyWould have liked a coffee machine and a hair dryer. That’s what I usually find in budget hotels.
Clean, great location, concerned about the environment and taking steps to conserve where possible
Stayed in March 2024
Reviewed: 19 March 2024
Janice
GermanyThe reception staff could have been friendlier and more welcoming.
Not applicable. I booked room only.
Stayed in March 2024
Reviewed: 17 March 2024
Stella
GermanyThe sink and mirror inside the room instead of bathroom was a little inconvenient.
Rooms was very clean, simple but perfectly adequate, and very good value for money
Stayed in February 2024
Reviewed: 28 February 2024
Matthew
United KingdomThe bed and pillow were uncomfortable but while we were staying, a whole load of new mattresses were being delivered so hopefully this will be improved for future visitors. At peak times, there could be a wait for the elevators as everyone was using them. There was occasionally a gaggle of smokers clustered outside the hotel entrance. No plug for the bathroom sink.
The room was remarkably quiet despite being near a major road and we heard nothing from neighbouring rooms. The room was warm and the wi-fi good. There was adequate space for our belongings. There was a room of large lockers for luggage storage by reception which was useful (non-returned 50 cent coin required) and two elevators which were essential for our 6th floor location. Removable shower head meant it was easier to wash hair without having a full shower. Plenty of hot water too. Also vending machines and coffee facilities in reception although we didn't use them. Hotel is only 10-15 minute walk from Hauptbahnhof so easy for travel.
Stayed in February 2024
Reviewed: 17 February 2024
Franziska
United KingdomExcellent location, nice rooms and very secure. Staff was lovely and the storage lockers were great.
Stayed in February 2024
Saintes-Maries-de-la-Mer, France
Cusco, Peru
Bangkok, Thailand
Baunatal, Germany
Haifa, Israel
South Padre Island, USA
Bielatal, Germany
Akureyri, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content