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  5. Reviews of Holiday Inn Express Düsseldorf - Hauptbahnhof, an IHG Hotel

Reviews of Holiday Inn Express Düsseldorf - Hauptbahnhof, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Moskauer Strasse 30, Oberbilk, 40227 Düsseldorf, Germany

#58 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 2090 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    I would suggest they do something about water leaking out on the bathroom floor from the shower.

    no problems, good hotel.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room small Not to close to train station

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Cost of onsite parking was high, unkept front lawn looks like an abandoned property.

    Good facilities and breakfast, room was a good value.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The garden outside the hotel, all the homeless people hanging around makes me feel uncomfortable

    The staff was excellent, breakfast was good, size of room, bed was comfy

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast should be anticipated longer when the hotel is almost fully booked. Had to turn around and get breakfast somewhere else twice because it was too full.

    The rooms were nice and especially the bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room with Roll in Shower
    • Stayed 1 night
    • Submitted via mobile

    Even If it was a new area, the way to the centre was not very nice (drugs...), bit it looked safe.

    It was all new and clean. Located in a new area. 17 minutes from the train station.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Good place to stay at.
    • Leisure trip
    • Family with young children
    • Twin Room with Two Twin Beds - Non-Smoking
    • Stayed 1 night

    Nothing special, just a normal hotel.

    Good rooms, acceptable price, nice location, breakfast is OK as well, helpful staff. I would say, just a good hotel with normal price to stay at. Teapot with tea and coffee in your room. Some food can be ordered on the ground floor.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Good hotel!
    • Leisure trip
    • Couple
    • Queen Room with Roll in Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is very chaotic. Not enough seats for the amount of guests. Also, the U Bhan station is not very safe. There are always people drugging themselves on the way to the station.

    Very clean and big room!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    This is a big hotel with so many rooms, however it lacks space for breakfast. There were so many people during the breakfast time and the staff was unable to manage them. Infact people were struggling to find space to sit and eat peacefully

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Roll in Shower
    • Stayed 1 night
    • Submitted via mobile

    I just found the cost of the parking garage a bit steep at €30 per day. I have no other negative feedback.

    The accommodations were outstanding. The staff were very professional and pleasant. The breakfast buffet was very good as well. The room was very well insulated from the outside noise. The hotel was very clean as well.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Pleasant and good value for money
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    We stayed for 4 nights and the bedsheet was only changed once (on the last day)

    It was clean and tidy and the staff friendly. The room was equipped with ironing board, a fridge and water boiler

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Enjoyed my stay at the hotel. Good and serene location
    • Leisure trip
    • Couple
    • Queen Room with Roll in Shower
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Breakfast was lovely. The location was perfect for me cos it was just a walk away from the central station and metro.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Perfect hotel - not convenient location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The max temp of the room was 21 celsius, which was kinda cold for us, it definitely should be higher. The location is not convenient kinda far from the central station (hauptbahnof) and the nearest metro station did not feel very safe.

    Very nice, spacious rooms, with perfect bathroom, equipped with everything needed.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Great; Perfect if it wasn't for the (sub-optimal) location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There was only a minor downside to this otherwise 10/10 hotel: the location. It was not bad, but it was not central either. For the price I would say it was fair. It is just behind the central station. It takes about 40-50 minutes to get to the old city center by foot or ~10 minutes by metro (there's a station nearby).

    The room was clean and well designed. The hotel was recently build by the looks of things and was, of course, in great condition. The staff was very friendly and there was quite a large variety of food in the included breakfast.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great experience wil be back.
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was really good but very busy.

    The room is clean, bed comfortable,friendly staff members.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Great for families also with disabilities
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, and super nice staff. Also the rooms were very big. Especially the family rooms, also for disabled people.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Nice, clean hotel with comfortable rooms.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No water supplied in room on arrival, this would have been a nice touch to welcome guests.

    Breakfast had good choices. Hotel further from rhe city than expected. Downside waS restaurant didn't offer meals at night & very few restaurants nearby. I liked that the hotel kept their guests secure within the hotel.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Carpet was dirty

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Great breakfast and great room
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe, I can say there was no mini fridge in the room.

    The room is very clean and comfortable. Breakfast was awesome. Also the location is close to public transportation.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    New hotel close to the train station
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was a strange smell in the entrance to the room (but it wasn’t the bathroom), maybe A/C. I couldn’t smell anything in the room though, so it didn’t bother me.

    The hotel is new, so everything looks good. Super comfy bed, good sized room, good breakfast, tea and coffee in the room. The location is ok too - about 10 mins on foot from the train station

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Short business trips for the practically minded person.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The location I found was not exactly the best.

    The hotel was clean, well appointed (practical), with good amenities and good sized facilities. The breakfast was amazing, good choices, excellent breads, and a good variety of selection. My first room was roomier than the second ( I stayed twice because of airline delays). But it was still excellent value. The staff overall were friendly, pleasant to talk to, and very helpful.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean tidy , good breakfast , good location

    Stayed in March 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room with Two Twin Beds - Non-Smoking
    • Stayed 2 nights

    Fine breakfast, certainly more like a 4-star hotel (as the hotel itself) and not like a 3-star. Relatively easy to find free parking near the hotel

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Comfortable shame about the understaffed breakfast facilities
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t overly impressed with breakfast Plenty of cold meats but juice wasn’t juice and they failed to replenish the scrambled egg never got to taste it Big hotel that probably don’t have the facilities to cater for the amount of people having the breakfast

    Room clean, bed comfortable and shower was lovely

    Stayed in April 2024

Showing 1 – 25

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