Brandenburger Straße 1, Innenstadt, 14467 Potsdam, Germany
#8 of 30 hotels in Potsdam
Guests' ChoiceBased on 127 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.6
Staff
9.3
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Patricio
United StatesPillows were too small
The staff were very friendly
Stayed in May 2024
Reviewed: 12 May 2024
Heidi
United StatesNothing.
Very comfortable and relaxing, peaceful hotel. Breakfast was excellent. Location great. Staff very professional and workman-like. Highly recommend.
Stayed in May 2024
Reviewed: 12 March 2024
Megan
GermanyThe location was great and it was a beautiful hotel with comfortable bedding. It was very quiet during the week, we were made to feel right at home.
Stayed in March 2024
Reviewed: 7 March 2024
Domagoj
PolandThe hotel is located in an old historic building hence its not easily accessible for people with restricted mobility.
Breakfast was superb!
Stayed in March 2024
Reviewed: 18 February 2024
Andre
BrazilVery nice hotel. Perfect location, in the "old center". Close to all. Staff very nice and always ready to give information. Room good size and very clean. Excelent Wi-Fi.
Stayed in February 2024
Reviewed: 24 December 2023
Leon
United KingdomExcellent elegant boutique hotel. Perfect location for exploring Sanssouci Park and the central shopping areas.
Stayed in November 2023
Reviewed: 21 November 2023
Reiko
United StatesThe hotel did not look big, but it was very big and had many rooms. I had to take two elevators to reach my room. It was very complicated and I was very confused.
All of the receptionists were very nice. The room is very big and super clean……I felt like it was my own bedroom. The hotel is the center of the shopping streets and many coffee shops and restaurants.
Stayed in November 2023
Reviewed: 2 November 2023
Freddy
United StatesHotel with an excellent location. Small but comfortable room. The breakfast is very good. We parked the car at the hotel for 18 EUR per day. If you don't have a spot, there is a parking lot nearby.
Stayed in November 2023
Reviewed: 20 October 2023
Megawaty
IndonesiaThe room was nice and comfortable, plenty of amenities and nice touch of hospitality (they gave macaroon and chocolate as welcome gift). Also I made a mistake with my reservation, and they helped and resolved it quickly
Stayed in September 2023
Reviewed: 17 October 2023
Kyle
United StatesWe did not like our first room, #401.
We stayed at this hotel 6 years ago and really liked it. Brandon, at the front desk, was exceptionally helpful. We did not like the first room we were given, #401, because it was in a building at the back of the property. We were bothered by noise from the trams and the noise of the guests upstairs. The room had ugly art on the walls and cold floors. It also got no sunshine. Brandon worked hard to find us a room in our favorite part or the hotel. He moved us to room #223 and we were very happy. This room is charming with carpeting and doors that open out to the sunny courtyard below. This hotel is in a great neighborhood and close to the best sights. The breakfast is very good. We will stay here again on our next visit to Potsdam.
Stayed in September 2023
Reviewed: 5 October 2023
Bin
HungaryLocation is very good
Stayed in September 2023
Reviewed: 27 September 2023
Stephen
AustraliaGreat location, friendly and helpful staff, spacious room and excellent bathroom. Great breakfast to boot!
Stayed in September 2023
Reviewed: 20 September 2023
Nancy
United StatesBeautiful hotel in a great location. The rooms were spacious, beautiful and clean. We usually stay at the Mercury hotel when we are in Potsdam, and this hotel was more spacious and comfortable than the Mercury hotel.
Stayed in September 2023
Reviewed: 8 August 2023
Andrea
DenmarkThe only reasonable parking option in the area is a private parking garage 50 meters from the hotel (Conti Park), the spots in the nearby streets are reserved for residents; this is understandable given the central position of the hotel.
We had the suite: the room was spacious, bright, elegantly decorated and with large windows facing the Brandenburger Tor. Breakfast was enjoyable and served in a cozy area, I would still book it despite at walking distance from the hotel are several eating options.
Stayed in August 2023
Reviewed: 4 August 2023
Anne-marie
Denmarkthe hotel is not step-free. a bit of a challenge if you have heavy luggage.
Nice and clean hotel in the center of Potsdam, at walking distance of many sights and with busses and underground parking close by. Flawless on-line check-in We had a spacious and comfortable room, well soundproofed, with a fine view to Brandenburger Tor. Delicious and varied breakfast, over all good quality of food.
Stayed in May 2023
Reviewed: 28 July 2023
Saovaphak
GermanyThe location,the room,ithe bed,i like almost everything here .
Stayed in July 2023
Reviewed: 17 July 2023
Roland
United StatesNothing we did not like. Perfect hotel to explore Potsdam
This hotel exceeded our expectations. Extremely friendly and supportive staff, very clean rooms, great breakfast, location right in the center of Potsdam, overall a very cute and romantic ambiance.
Stayed in July 2023
Reviewed: 15 July 2023
Joshua
United StatesThe floors could have been cleaner. Since this is an apartment I expected they would have had more cookware. There was only a pan and two pots. No spatula, no bowls for mixing. There is a Rewe very close by to get items you need as well as groceries.
Beautiful hotel and amazingly large apartment with separate AC units for each room as well as the living room. Close to Brandenburg gate and located at the start of all the shopping and dining. Very walkable.
Stayed in July 2023
Reviewed: 11 July 2023
Ana
BrazilPillows and bedding could be better. Sheets were kind of old.
Location is great. Excellent breakfast.
Stayed in July 2023
Reviewed: 10 July 2023
Wayne
AustraliaCar park to room with steps and hard to pull bags
Beautiful hotel, nice and clean. Our room is big. Nice breakfast . Location no other hotels better than here
Stayed in July 2023
Reviewed: 7 July 2023
Laura
LithuaniaThe sounds from the street. A lot of emergency with sirens, tram and the cars are not the best choise for sensitive sleepers.
Located in the very center of Potsdam. The room was clean and cosy. The breakfast was in german style. Nothing special, but it satisfied my hunger. The children liked the gummies in the reception:)
Stayed in July 2023
Reviewed: 28 June 2023
Ingo
GermanyI would recommend to upgrade the beds and pillows. We slept well but the comfort is a bit behind the overall experience of the hotel. We would still choose this as first address once we are bac in the Potsdam.
Super cute hotel in the center of Potsdam! Check-in and communication with the hotel were superb. All request and questions had been answered upfront which made the check-in a minute task. Breakfast was one of the highlights! Nothing we missed in the brought selection!
Stayed in June 2023
Reviewed: 19 June 2023
Rebecca
United Statesexcellent design and location. spacious.
Stayed in June 2023
Reviewed: 10 June 2023
Leandra
New ZealandWifi was very slow.
A beautiful hotel in a great location and staff were very helpful.
Stayed in June 2023
Kołobrzeg, Poland
Saint-Martin-de-Belleville, France
Longues-sur-Mer, France
Bordeaux, France
Yekaterinburg, Russia
Argegno, Italy
Noboribetsu, Japan
Tirupati, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content