Clean and tidy. Good amenities and location.

Stayed in May 2024

Distance to nearest mrt station is not conducive to walk

Clean and easy access to many variety of food at the attached mall. Staff are friendly and helpful.

Stayed in May 2024

great service provided by Housekeep dept. always contact me if I forget anything, especially thanks for 朱申’ great effort on keeping reach me...

Stayed in May 2024

Nil

comfortable bed & pillows, slippers. Spacious

Stayed in May 2024

Some of the staff members don’t speak English well. Also, when me and my sister were leaving to the airport the taxi arrived and none of the staff were offered us to help with the luggage putting in the car and we were struggling because our hand was full with our other bags, they were just talking with each other and smoking outside.

Stayed in April 2024

Access from the 3rd ring road by travelers coming from the line 10 Jintai Xizhao subway stop would be facilitated by additional signage on the outside of the building. Experienced travelers using line 10 know Guomao station is very crowded and would take the Jintai exit and avoid the SIGNIFICANTLY longer walk from Guomao. So, a little more external signage on the east exposure of the building would be helpful. Bell service personnel should be wearing some form of identification (I don't make it a habit to hand over my luggage to unidentifiable people). There did seem to be some commercial activity in rooms which likely compromised the security of the residence floors.

Spacious room for a couple with a good bathroom. All appliances were functional. Relatively easy access to/from the property from subway lines 10 and 1. The breakfast was good with sufficient offerings of Chinese and Western dishes. Staff quickly responded to additional requests.

Stayed in April 2024

Nothing

Location Room Breakfast Club-lounge Dinner All were great. Best hotel we stayed in during our Beijing trip. Exceeded our expectations especially the gym!

Stayed in February 2024

Location, train yard

Stayed in March 2024

Nothing

Modern, upscale, location

Stayed in April 2024

The reception area was very cold. They should have moved it a little inward towards where the furniture is to make it feel a little cozier

I loved everything about the hotel: the generous and modern design of the room and the bathroom (shower and toilet had a separate door), it’s location (even though I was told that the Business district was far from everything) and the mall inside the building with tons of restaurants to chose from. The had the king room with skyline view and it was fantastic! We never stayed in a hotel where they leave you special bathrobe, slippers, toothbrush and shampoo for children. Also they gave us fresh fruit everyday! When we checked out I had left a bracelet in the room and they contacted me and informed me About that. In other hotel I would have to call. All the staff was very nice and even the ones who did not speak English so well tried really hard! We will definitely come back. my son and my husband were super surprised about the amazing gym! One of the best they have ever been too. And the large pool was also great to exercise! Everything wow about the hotel!

Stayed in April 2024

Nothing. All was perfect

It is a great place to stay! Stylish rooms, great breakfast, view!

Stayed in April 2024

Nothing

Lovely room, fantastic breakfast spread. Connected to huge mall.

Stayed in March 2024

No many toiletries available

Big, very comfortable rooms, fantastic breakfast. Lively bar with live music, perfect plan for a Saturday night!

Stayed in March 2024

Nothing to critique on as it was just the best!

Stayed in March 2024

I always stay here. I enjoyed everything from the check-in to the check-out process. Staff, facilities, rooms and service are all excellent. Will always stay here when visiting Beijing.

Stayed in February 2024

N/A

Location service comfort The staff Leo at reception provides exceptional service.

Stayed in March 2024

I just wish it could be cheaper...

The gym is said to be the best in Beijing with a 25 m swimming pool. Although some racks could get fully packed, there are way enough cardio machines and great space for plyometrics. You can also try some expensive massage guns for free. The sauna, hammam, and locker room are of very high standard and work properly, and well-maintained, with towels and sleepers provided at your convenience. It is a bit pricey though but if you are a gym rat, you may love it. I stayed one night but they let me hang in the gym and spa for 2 days. The location is excellent for eating out and shopping. Easy access from Daxin either by metro or cab.

Stayed in December 2023

The breakfast is good but not too much selection- a bit too simple.

The staff in reception and concerige are great!

Stayed in January 2024

1. Lack of a good Chinese restaurant . 2. Would be ideal if the sofa is a bit longer to lie down. 3. Also not enough space to put 2 large luggage when 2 person travel 4. Suggest the front lobby instead of a huge LVD screen showing membership recruitment ad which is a big turnoff , to screen interesting modern art design instead. 5. Lobby has no seats at all

Like the design style and quality finishing. Also the attention to details. The breakfast is interesting. Surprised that my room rate includes buffet dinner which is good though not exceptional. Staff is friendly and professional. On first night of stay there was a huge commotion at around 3am from one other unit (big vicious fighting and yelling for close to an hour) I reported to the front desk and they were prompt to send security to stop the fight. On the next day, checked with front desk that unfortunately the guests who were creating huge commotion were still staying at the unit, front desk manager offered to change room for us but we declined and hoped that the guests were sufficiently warned not to cause disturbances to others. Also like the beer cafe which is energetic and food is pretty good too . Will stay here again on next trip to BJ. Unfortunately Jen is not available in Shanghai

Stayed in January 2024

Mattresses could become a bit softer…

I have stayed here 2 months ago and I left a review that they should diversify and change the room service menu which they did! This is very noteworthy! Great job Jen! Also this time used their gym along with the wet/dry sauna. Just amazing! One of the female front desk managers with short hair speaks English very well and attends to guests’ with all her care. Should mention her.

Stayed in November 2023

Nothing.

Close proximity to big shopping mall and train station. Great gym facilities.

Stayed in December 2023

the pillows are too soft and the mattress is curved in

the concierge staff were excellent! always very helpful and kind, from showing maps/directions to solving my problem of having not enough warm clothing for this cold beijing. the concierge staff used his own acct to order items from meituan when i told him i couldn't get it anywhere in the mall. Thumbs up to his superb service 👍🏻

Stayed in December 2023

The hotel entrance could be better sign posted or direction provided. Breakfast is expensive and not really worth it. Joining the Shangri-La club gives you a 25% off, but they didn’t honour it due to the buggy app didn’t generate a QR code.

The gym and the swimming pool is exceptional. Concierge very helpful and helped us booked tickets. The hotel can be accessed via the world trade shopping mall so you don’t have to go outside when it’s -15C. The hotel is very conveniently situated between 2 metro stops for easy access to anywhere. I liked the room layout, with the living room area by the window, you can hang out.

Stayed in December 2023

I like everything

Amazing place, very elegant and quite luxurious. Highly recommended!

Stayed in October 2023