The room is on the city's old sewerage system. Toilet paper cannot be flushed into the toilet bowl.

Breakfast is nice, location is very good close to shops and train station, and room is good too, quiet and comfortable.

Stayed in May 2024

The room was a little dark.

The breakfast was delicious, and the location - along with extremely helpful and well curated map - meant we felt like we really got the most out of our time there. Plus the staff were very helpful with getting us tickets.

Stayed in May 2024

We just couldn’t stay longer!!!

We travel quite a lot and the stay at The Orchid was one of the top experiences! It’s an amazing 🥲 lace in an absolutely awesome location but what makes the place special is definitely the staff!! What of a super stars! Lisa has even offered to us to wait for after our breakfast and accompany us on our first subway travel so we would understand the system a little better. Jihan, honestly, always there and helpful! Cindy same! Both so thoughtful and kind also. The staff at Toast! Hard to find. Both me and my partner have long worked in hospitality so know very well what we are talking about.

Stayed in May 2024

amazing and beautiful place, staff was amazing so helpful and friendly

Stayed in May 2024

None.

Excellent hotel : we loved the boutique feel of this hotel despite being in the hub of lots to see and do the quiet courtyard aspect of it felt great to come back and relax after a busy day exploring the city. Staff were amazing, friendly, proactive in helping with making our stay great ! Kids loved the resident cat guests !

Stayed in May 2024

Minor stuff. My room had glass above the bed - needed for light but needed cleaning, and the controls for their blinds were very erratic. Opening windows involved standing on a chair to balance a drop-blind on top of the opened window. No other way to open the blinds. Dimsum breakfast - about half the options weren’t available.

Good location- walking to many sites, subway station also not to far away, lots of eating options. Old-style building with roof terrace. European breakfast very good. Staff extremely helpful, including storing food in their fridge for me.

Stayed in May 2024

Alley access

Location and super friendly and helpful staff

Stayed in May 2024

We would have liked to have had a coffee machine in the room but the tea provided was lovely.

Even before we arrived we knew it was going to be an exceptional stay. Communication prior to leaving for Beijing was great, and this continued throughout our stay. The staff at the hotel, especially the ladies at reception, were unendingly helpful. They helped guide us every step of the way through what can be an overwhelming and chaotic city - but they were a source of calm and great local knowledge which had us walking the Hutongs of Beijing with confidence. The room itself was full of character - lovely facilities, including an excellent shower and great toiletries. The little living area was perfect for our needs and the separate sleeping space upstairs made us feel like we had our own little home in Beijing. Location-wise, the Orchid is the best placed hotel in the Hutongs of central Beijing. The nearby streets (Gulou and Guijie especially) are vibrant, full of independent boutiques, coffee shops, cocktail bars and of course INCREDIBLE restaurants. True to form, the Orchid staff recommendations were some of the best food we’ve had - period. On top of this, the guys at the speakeasy bar attached to the hotel (15% discount as a guest!) truly love their craft and make exquisite cocktails. We only ever had the dim sum option for breakfast, but that’s simply because it was SO good we couldn’t go without it every morning. Would highly recommend getting breakfast included. Overall we can’t recommend the Orchid enough. We have stayed everywhere from tiny rustic boutiques to five star hotels and this has the best of all worlds to offer! You MUST stay here if you are coming to Beijing. We certainly will be if we come back.

Stayed in May 2024

Nothing

Set in a fantastic location amongst the hutongs. Breakfast was lovely and a great quiet way to start the day. We had dinner one evening and it was fantastic too.

Stayed in May 2024

-

The staff is extremely helpful and polite and speaks very good English. Thanks for organising a day trip to the Great wall of China and helping and advising us during our short stay in Beijing. The breakfast was really delicious, also the food in the onsite restaurant and bakery. The location was quite good - an authentic atmosphere in the middle of hutongs, close to the metro station, on a walking distance to some touristic spots like Lama temple and Confucius temple.

Stayed in May 2024

Not as polished as other hotels. But worth staying here, given the location.

Staff were excellent- knowledgable, friendly, great English, and very helpful. Restaurants onsite all good quality too.

Stayed in April 2024

The Garden room is quite small. The Yang room on the other hand is great!

The location is wonderful. Toast restaurant is a treat and the terrace with a view is quite special.

Stayed in April 2024

Nothing

The location was super nice. Located in one of the traditional Beijing Hutong, everything was close by. The hotel provided us with bikes, so we could explore the city even better. All of the staff members speak impeccable English and helped us navigate with Chinese apps. Would definitely come back again!

Stayed in May 2024

Check-in times. Hiden entrance.

Staff and facilities

Stayed in April 2024

The staff there are so friendly and helpful! Great location + great breakfast. A romantic getaway and quiet hiding place in the heart of hutong(s).

Stayed in April 2024

door of the bathroom did not close due to unevenness of floor

Fantastic ambience, location, rooms and food - beautiful breakfast and there was lots of gorgeous fruit in the basket

Stayed in April 2024

Nothing

Rooms, the restaurant and the friendly personal

Stayed in April 2024

There was a rambunctious cat behind the hutong who scared the crap out of us at 3 am one morning! But it has nothing to do with the hotel and we laughed it off once we realised what it was. :-)

Despite being used to staying in luxury hotels when travelling this hotel offered a home away from home, feel in the middle of Beijing. It felt like you were visiting family with the warm customer service and comfortable apartments. The on-site restaurants were fantastic as was the in-house bakery/delicatessen which had a bit of everything to offer. The pastries were amazing. From the moment I booked the room, the staff were in contact and ever so helpful for any questions that I had! Nothing was too much for them, and everything from train station, logistics, tours, and City information was provided swiftly and thoroughly with multiple options. Arranging the trip was akin to messaging a friend for information before you arrived at their home (via WeChat).

Stayed in February 2024

It was in the heart of old town Beijing and was very quirky and tastefully done but the best bit was how helpful the reception staff were … it’s not easy holidaying in China .. from ordering cabs changing money to sightseeing.. but they went out of their way to help us .. will definitely return

Stayed in April 2024

Fantastic breakfast options, choice of restaurants and great location

Stayed in January 2024

Location, staff, facilities… AMAZING! I’ve stayed at some of the best hotels around the world, and the Orchid is truly one of the best. Especially for the value. Such a special place. Will definitely be back.

Stayed in April 2024

I liked everything. Nothing to complain about. I want to come back and enjoy their company. Thank you to everyone at the Orchid. I loved my experience. Please visit and experience how lovely it is. Thank you again.

They were so accommodating, helpful, and hospitable. They helped us arrange airport transportation. We were leaving early in the AM so they asked if we want coffee or tea and packed us a bag of pastries. Love them!

Stayed in March 2024

Fantastic and personalised service!

Stayed in April 2024

lots of stairs to my room

classic old 北京vibe，exceptional view

Stayed in April 2024