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  5. Reviews of The PuXuan Hotel and Spa

Reviews of The PuXuan Hotel and Spa

No.1 WangFuJing Street, Dongcheng District, Beijing, Dongcheng, 100006 Beijing, China

#10 of 224 hotels in Beijing

Guests' Choice

Review score

Based on 38 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 May 2024

    9.0
    Fantastic hotel, perfect location, lovely attentive staff - would highly recommend for city break
    • Leisure trip
    • Couple
    • Grand Studio Room (Forbidden City or Jingshan Park View)
    • Stayed 3 nights

    Honestly not much could be done to improve this hotel. We were very pleased. I suppose as a Spa hotel, I assumed there would be a pool, and there isn't, but I would have realised that if I had been more attentive when booking

    As this was our first trip to mainland China and 3 only had 3 nights in Beijing, we wanted to make the most of our time weeks before we left the UK we had excellent communication with their Customer Services / Butler team. Everyone was very helpful and Jason Wang in particular ensured we were able to book an amazing helicopter trip over the Great Wall on one of the busiest holiday times in China. The location is very special and the hotel is very central and a very cool design

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Top class
    • Business trip
    • Solo traveller
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 1 night
    • Submitted via mobile

    No time to test the spa, but not their fault!

    Classy, reserved and private

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    awesome stay
    • Leisure trip
    • Solo traveller
    • Grand King Room
    • Stayed 7 nights
    • Submitted via mobile

    Spa and massage services tend to be on pricier side

    clean and modern. very comfortable.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Staff-nice & friendly, most of them cldnt communicate well in English except for Frank. He is a star
    • Leisure trip
    • Family with young children
    • Grand Twin Room
    • Stayed 5 nights

    Most of the food on the menu. The buffet spread was good. Never had a poached egg on avocado toast before.

    Breakast was quite bland except for the beef noodle soup.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    An artistic hotel located in the Forbidden City
    • Leisure trip
    • Couple
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 1 night
    • Submitted via mobile

    The outer structure of the steel frame may produce abnormal noise due to cold shrinkage and thermal expansion. No swimming pool.

    You can see Jingshan and the Forbidden City at here.The employees are very friendly, the facilities are very new, and the decoration design has beautiful lines and geometric shapes. A clean environment and delicious breakfast. If you come to Beijing for tourism, this is a good choice!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Fantastic stay at arty luxury hotel with great location
    • Leisure trip
    • Family with young children
    • Grand King Room
    • Stayed 3 nights
    • Submitted via mobile

    No pool.

    Fantastic luxury boutique hotel under Leading Hotels of the World management. It’s right opposite the National Art Museum of China and has an underground station on its doorstep, along the main Wangfujing street. Really like the whole arty vibe, fantastic breakfast spread with buffet à la carte and huge super clean luxury rooms with complimentary minibar. First hotel in a long time to serve us enough drinking water without me having to request for more water! They spotted that it was my sister’s birthday without us having to tell them, surprised her with balloons and flowers! I stayed at the Peninsula before moving here and I far prefer Puxuan! Very helpful and friendly staff. Will definitely stay here again in my next trip to Beijing!

    Stayed in March 2024

  • Reviewed: 21 January 2024

    10
    We had a family stay in Beijing to visit main sites, the hotel is conveniently situated next to forbidden city and Wangf
    • Leisure trip
    • Family with young children
    • Grand King Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect

    Design and service

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grand King Room
    • Stayed 2 nights
    • Submitted via mobile

    No English spoken by concierge!

    Beautiful hotel in an excellent location

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand King Suite Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent. The attention to detail on even small things was amazing. Staff went out of their way to help. The location is great right next to a metro stop and walking distance from major shops and restaurants.

    Stayed in January 2024

  • Reviewed: 15 December 2023

    10
    10/10 Wonderful, one of the best hotels I’ve ever stayed in.
    • Leisure trip
    • Couple
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 5 nights
    • Submitted via mobile

    Hotel is one of the best I’ve stayed in. Comfortable, good location, great ambience. Every staff member was super helpful and friendly, especially Archey and tiff! Thank you for the incredible stay. Definitely will be back here. 10/10!

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 6 nights
    • Submitted via mobile

    The staff are very friendly and helpful. The most memorable one: The Puxuan hotel staff's dedication shines as they rush to Daxing International Airport, going above and beyond to deliver a forgotten box of cookies. Their commitment to customer satisfaction is truly heartwarming! Thank you!

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Fantastic
    • Business trip
    • Solo traveller
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 1 night
    • Submitted via mobile

    Pillow doesn’t work too well for me, too soft.

    Spent one night over there. Clean convenient and nice view from the room. The staff are very nice and helpful. They took my luggage and walk me to the room with patient and introduced me their property. Special thanks to Archey and Tiff for being so helpful and nice to me.

    Stayed in November 2023

  • Reviewed: 21 October 2023

    9.0
    We felt welcome and comfortable staying in this hotel.
    • Leisure trip
    • Couple
    • Grand King Room
    • Stayed 5 nights

    Wifi needed to improve.

    Cleanliness, Cozy, Strategic Location. Walking distant to many tourist attractions like Forbidden City, Schichahai, Beihai Park, Wang Fu Jing .... etc. The staffs are friendly. Ashley is amazing, she is very friendly and always ready to offer to help. Cervine and Ron are also very helpful. They teach us how to use the Apps to call taxis and recommend us places to visits.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand King Room
    • Stayed 5 nights
    • Submitted via mobile

    The TV inside the room hardly works. Very confusing

    The rooms are near perfect.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Grand King Room
    • Stayed 2 nights
    • Submitted via mobile

    A swimming pool would make this my favourite hotel

    Gorgeous space and very luxury services

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Will come check in again while back to Beijing next time
    • Solo traveller
    • Grand King Room
    • Stayed 2 nights
    • Submitted via mobile

    No

    All great from door man

    Stayed in September 2023

  • Reviewed: 21 August 2023

    10
    Very comfortable stay with spacious room.
    • Leisure trip
    • Family with young children
    • Grand King Room
    • Stayed 1 night
    • Submitted via mobile

    We thought spa including a pool or sauna, but not.

    Design, new, cleanness

    Stayed in July 2023

  • Reviewed: 20 August 2023

    9.0
    Peaceful hidden oasis
    • Leisure trip
    • Couple
    • Grand King Room
    • Stayed 2 nights
    • Submitted via mobile

    Still had smell of cigarette smoke in a non smoking room.

    It was really a secluded gem in the heart of the city. Very tranquil and well designed.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    One is the best hotels in Beijing (probably in the world)
    • Business trip
    • Solo traveller
    • Grand Deluxe Room (Forbidden City or Jingshan Park View)
    • Stayed 2 nights
    • Submitted via mobile

    Deposit is 100% from accommodation, and refund is about 5 week days. This not convenient.

    This is one of the best hotel in the world. All here is iconic: architecture, service, location, facilities. Will come back 100%! AnaIng view on historical landmarks.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    10
    Great stay in a great hotel and very helpful staff
    • Leisure trip
    • Couple
    • Grand King Room
    • Stayed 4 nights
    • Submitted via mobile

    WiFi was difficult to hook up to, gave up in the end.

    Great boutique hotel in the centre of Beijing. Located very close to the historical sites and right next to an underground station. Very modern design and fit out, rooms were excellent

    Stayed in July 2023

  • Reviewed: 10 April 2023

    9.0
    good stay but can be better
    • Leisure trip
    • Family with young children
    • Grand Studio Room (Forbidden City or Jingshan Park View)
    • Stayed 5 nights

    The room have abit of Sewer smell from the sink and sometimes it gets quite smelly. The breakfast taste is just so so even though they got a lot of choice

    I like the bed and the bathroom big and comfy.

    Stayed in April 2023

  • Reviewed: 2 February 2022

    10
    perfect
    • Leisure trip
    • Family with young children
    • Winter Staycation - Grand Room with 60min SPA & Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Especially the focus on details and the incredible staff - restaurants and Spa all top

    Stayed in February 2022

  • Reviewed: 31 March 2024

    6.0
    Fashionable but flawed hotel
    • Leisure trip
    • Couple
    • Grand King Room
    • Stayed 3 nights
    • Submitted via mobile

    Considering the cost and prestige of the hotel, we were very disappointed by: 1. No swimming pool or hot tub 2. Very small and poorly equipped gym 3. Small room size 4. Sauna not working 5. Room service telephone not working 6. Not being told breakfast to the room was not included in our breakfast that we’d payed for then having to negotiate when checking out 7. Some staff were unfriendly 8. Room service dinner was wrong in some ways (burger cooked well done and asked for medium rare) my wife’s fries were not delivered Considering this is a ‘spa’ hotel we were expecting a good gym and facilities to accompany it. There is a major focus on style and look, but we found many standard things to be a let down. Furthermore, our check out process was very unfriendly and we left with a bad impression. The woman on the concierge desk was fantastic and helpful, but sadly everyone else was not.

    Comfy beds, good view out of the windows. Great toilet and bathroom facilities. Great location.

    Stayed in March 2024

  • Reviewed: 24 October 2023

    6.0
    Good for a couple nights of Instagram photos but not worth for it for multi-night holiday
    • Leisure trip
    • Couple
    • Grand Studio Room (Forbidden City or Jingshan Park View)
    • Stayed 7 nights
    • Submitted via mobile

    Loads of small issues that displayed a lack of attention to detail compared to a usual 5 star hotel - The Aircon would randomly not work which made the room hot - you could only turn all lights off or none via dinner which meant annoying beacon reading lights over the bed or darkness all the time - There wasn't anywhere to store bags or clothes so despite it being a nice large appointed room we had to strew items about - nowhere to hang bathrobes or towels in the bathroom - bad lighting for having a shave in the bathroom - bed was oddly short so me as 6 foot has feet dangling off the end Spa was expensive but completely average in skill and execution relative to other stays in China. Focused on expensive oils not on having actual experience massaging - do not recommend The breakfast was extraordinarily basic and lacking variety for a very high cost. Actual cooking of dishes were more about presentation for social media - for example french toast and pancakes were like cardboard, small domain were cooked from frozen to hard We ended up dining at a hotel next door after a while. We paid well in excess of USD $100 per day for breakfast for two expecting better

    Service was outstanding

    Stayed in September 2023

Showing 1 – 25

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