5195 Magdalen Street, L2G 3S6 Niagara Falls, Canada
#2 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 2294 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.2
Staff
9.4
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
G
United StatesParking and the limited channels but it’s only mentioned because it was a question.
The location was convenient
Stayed in May 2024
Reviewed: 27 May 2024
Terrie
United StatesNothing. Everything was great.
The staff was supper nice and friendly. They up graded our room and moved us quickly. They suggested several different options and ways to enjoy our stay. Breakfast in bed was an extra treat, house robe and slippers a plus. Greg works extra hard and is a very nice man. Extra large room and a balcony 😀
Stayed in May 2024
Reviewed: 27 May 2024
Tom
United StatesMy only complaint was having an apple on our breakfast trays every day. So many fruit options and only an apple provided. In 2 cases they were badly bruised.
Very friendly. The room was beautiful. We had breakfast in bed every morning. We enjoyed couple massage and couple pedicures. Wonderful. We were within walking distance to the falls, the casino, amusement park area, so many restaurants and shops.
Stayed in May 2024
Reviewed: 26 May 2024
Ali
CanadaParking is a bit expensive
Location and spacious rooms
Stayed in May 2024
Reviewed: 25 May 2024
Mark
CanadaBit noisy in the am. Hallway noise was loud.
Loved the room size. Loved the jacuzzi tub upgrade. Great breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
B
CanadaNothing
Everything
Stayed in May 2024
Reviewed: 25 May 2024
Andrew
AustraliaA bit noisy with air conditioning and plumbing noise from other rooms. Also, room could have been darker at night.
The steam shower was soooooo good!
Stayed in May 2024
Reviewed: 25 May 2024
Chris
United StatesHotel parking was not free.
The room was clean and spacious.
Stayed in May 2024
Reviewed: 24 May 2024
Janine
United StatesFirst room had glass showerdoor coming apart. Had to move to other room that wasn't quite as nice. First one had a jacuzzi.
A lot of amenities like breakfast in Bed. Very friendly and accommodating staff. Large rooms. Beautiful decor and large rooms.
Stayed in May 2024
Reviewed: 23 May 2024
Jeffrey
United StatesThe appearance of the building on the outside was somewhat a surprise and unimpressive. The inside is pleasant enough and the room was large and comfortable. The extra $18.00 for parking is a turn off. I was aware of it before hand but, it’s exposed parking, no attendant on the lot, no service to warrant charging for parking when the cost of the room is already on the higher end.
Location is excellent. Close enough to walk to areas of interest and far enough from the noise and crowds. Breakfast in bed was very convenient and nice. Staff was super friendly, attentive, and the upgrade was a very nice gesture.
Stayed in May 2024
Reviewed: 21 May 2024
Mingiyan
CanadaEverything was perfect 😍
Location was perfect, amazing breakfast in bed, big terrace, fireplace in the room😍 would definitely come back and recommend!
Stayed in May 2024
Reviewed: 21 May 2024
Lisa-marie
CanadaNothing! It was really great.
Great location Great amenities Friendly staff Large rooms
Stayed in May 2024
Reviewed: 18 May 2024
Renate
CanadaGood location. Large Rooms. Nice continental breakfast delivered to your room.
Stayed in May 2024
Reviewed: 16 May 2024
Murtaza
IrelandThe staff were absolutely fantastic. We left our jackets and some money behind . They went out of their way to get our stuff back to us. Amazing…haven’t seen such honesty for a long time
Stayed in May 2024
Reviewed: 16 May 2024
Jackson
CanadaAmazing place
Stayed in May 2024
Reviewed: 13 May 2024
Valera
United StatesEverything was perfect
I really enjoyed the entire stay and the restaurant.
Stayed in May 2024
Reviewed: 13 May 2024
Mary
IrelandWould have liked breakfast in the restaurant
Homely. Quiet
Stayed in May 2024
Reviewed: 12 May 2024
Jf
CanadaLovely, clean big rooms, free breakfast and great staff
Stayed in May 2024
Reviewed: 11 May 2024
Katarina
CanadaIt was restorant but was closed on Monday. We couldn't try because we left the next day.
I liked the breakfast in the room and was very, very tasty. The size of the number is huge. The staff is very helpful 🙂 they helped to switch one bed room with 2 beds room and whith that we got a jacuzzi 🥳👌🎉
Stayed in May 2024
Reviewed: 9 May 2024
F
CanadaEverything was wonderful! Rooms are huge, beds soooo comfortable and totally quiet rooms despite being close to the activities of Clifton Hill. Breakfast delivered to the room was fantastic. Complimentary upgrade of room to include a jacuzzi tub. Second stay at Sterling Inn & Spa and will definitely be back.
Stayed in May 2024
Reviewed: 9 May 2024
Woodman
United StatesNot offering breakfast choices. The sparse decor felt a bit cold.
Immaculate facility. The room was spacious beyond compare, though a bit sparse. It could use some pictures and rugs to reduce echo. The large jetted tub is a plus. Staff are wonderful. I purchased a body scrub from Nicole, and she was fabulous, accommodating, and provided a thoroughly delightful experience. The breakfast room service is a nice touch. The location is an easy walk to the falls yet far enough out of " carnival row"
Stayed in May 2024
Reviewed: 8 May 2024
Celeste
United StatesThe bed was very very firm. I like a firm bed but wow not sure what kind of mattress is that firm. Husband on the other hand loved it. Did not like that parking was $18 a day but I knew that when I booked it. Still kind of pricey I think.
Beautiful hotel with huge spacious palatial rooms! Huge steam shower was awesome. Liked that hey provided free water bottles which was much appreciated. It it had a mini fridge. Breakfast was brought to the room and was quite nice! Gas fireplace was awesome. People at desk were friendly and informative. Drinks and dinner was very good. Tastefully decorated. Walkable to everything.
Stayed in May 2024
Reviewed: 8 May 2024
Sarah
IrelandNothing
Great location, free water, tea and coffee, very nice rooms and excellent shower, breakfast included to the room also very good. Man on reception during the day exceptionally friendly and very helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Ketian
United KingdomPaid parking
Excellent breakfast
Stayed in May 2024
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