340 Smith St , T7V 2A1 Hinton, Canada
#1 of 17 hotels in Hinton
Guests' ChoiceBased on 490 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.5
Facilities
8.8
Staff
8.8
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Rida
Canadanothing
The staff and management was above and beyond. They understood that us being charged for 2 rooms when we only stayed in one room was wrong and looked into it twice and help solve the issue without making us look dumb. We also forgot toothpaste and they gave us the items for free. I felt at home. We will definitely be back at this location soon!
Stayed in May 2024
Reviewed: May 8, 2024
O'farrell
CanadaOnly one thing I did not like was the individual (male) that registered me in.He never made any welcoming jestures. Note. Thus was the same person who registered me on a previous stay, and his mannerisms were the same then. If it were not for so many positives to my stay I would be looking at alternatives.
The cleanliness, very courteous ,friendly,helpfull, and professional al staff.with one exception The bedding was very comfortable.
Stayed in May 2024
Reviewed: April 29, 2024
Gideon
CanadaDoor of shower does not close properly. leaking on to washroom floor. (came in and saw that the rug was holding the door shut (so staff are aware but not fixing it?)
the spacious of the room and bathroom and great location. staff was great and breakfast including was a great bonus,
Stayed in April 2024
Reviewed: April 28, 2024
Darin
CanadaThe pool and fitness facility were very nice. The rooms were clean and comfortable.
Stayed in April 2024
Reviewed: February 20, 2024
Barry
CanadaI didn't like the pillows for sleeping, they were a bit to high for me. I thought the beds were a bit too high for a 3 year old to sleep in on his own.
I liked what they had on offer for breakfast.
Stayed in February 2024
Reviewed: January 16, 2024
Heather
CanadaWe were put in a room without heat and had to move rooms at 1 am. (During a cold snap of -36°C). The supervisor refused to resolve my complaint and I had to wait for a “manager” to contact me the next day. He resolved it. But the acting supervisor should always be able to resolve complaints themselves immediately, to keep up appearances for the hotel chain.
Comfy, clean and modern.
Stayed in January 2024
Reviewed: January 11, 2024
Lynda
CanadaHot Tub was underwhelming. Jets did not work.
Great accommodations. Would have been all “10” except for hot tub.
Stayed in January 2024
Reviewed: December 15, 2023
Mona
CanadaQuiet & clean
Stayed in December 2023
Reviewed: December 6, 2023
Glenn
CanadaA cat was allowed to run around
Clean very friendly
Stayed in November 2023
Reviewed: November 17, 2023
Samantha
United KingdomWe cant think of anything
We wanted a hotel that was easy to find as we had been on the Glacier walk and then drove to Hinton so we got there late in the afternoon. It was very comfortable and had an included breakfast and a seperate restaurant on site
Stayed in September 2023
Reviewed: November 5, 2023
Erling
CanadaNothing
Clean facility and good pool and hot tub
Stayed in November 2023
Reviewed: October 16, 2023
Kim
CanadaBeds were exceptionally comfortable. King Room was large and comfortable with a couch. Shower had great pressure.
Stayed in October 2023
Reviewed: October 14, 2023
Raven
CanadaNothing
modern and clean
Stayed in October 2023
Reviewed: October 10, 2023
Agnieszka
CanadaNothing so far
Friendliness of the place
Stayed in October 2023
Reviewed: October 6, 2023
Slobodanka
Canadavery good hotel , staff friendly and professional
Stayed in September 2023
Reviewed: October 1, 2023
Mary
CanadaVery clean, quiet rooms and an exceptionally well lit parking lot. The staff were friendly.
Stayed in September 2023
Reviewed: September 25, 2023
Yi
CanadaEverything is perfect.
The breakfast was excellent, many options, freshly made and plenty. The breakfast area has ample space for everyone, and kept very clean. The bathroom is spacious and very clean. We stayed in a two-queen suite with a kitchenette, the room is so spacious for 4 people!
Stayed in September 2023
Reviewed: September 23, 2023
Rudylyn
CanadaNone
The place and the location. Quiet for the entire family.
Stayed in September 2023
Reviewed: September 21, 2023
Gareth
United KingdomNot enough towels and expensive
Big room nice breakfast
Stayed in August 2023
Reviewed: September 15, 2023
Stuart
CanadaNothing
Everything
Stayed in June 2023
Reviewed: September 14, 2023
Linda
CanadaRooms are clean breakfast is amazing
Stayed in September 2023
Reviewed: September 4, 2023
Daniellebraden
CanadaThe only thing was we went for breakfast, and the chair my daughter sat on had a broken leg. So she ended up tipping sideways, spilling her orange juice to the left and right of her, and all down her new shirt bought for an activity we had planned in jasper that day. We put the chair in the corner and made sure the kitchen and front desk staff knew what had happened.
Everything
Stayed in September 2023
Reviewed: August 26, 2023
Linda
United States of AmericaThe clerk was so helpful and friendly good breakfast and comfortable
Stayed in August 2023
Reviewed: August 22, 2023
Tya
CanadaI didn’t have any reason because everything was good.
Breakfast was excellent and the hotel location is good too. Not so far from the town and grocery’s market.
Stayed in August 2023
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