Wonderful location in Ilhabela, nice pier for sunbathing and swimming, heated pool, waterfall pool , comfortable beds . Staff is very attentive! Healthy breakfast !

Stayed in October 2023

Small thing- 2 of the 4 swimming pools were ‘natural pools’ which didn’t look like somewhere you would really want to swim. The ‘exclusive beach’ is a very small area of sand at the roadside but there is a small, quiet beach just next to the hotel.

Rooms clean, spacious and modern. Great breakfast- served to order on the quieter weekdays (low season) and buffet when it became busier over the weekend. Really friendly staff. The pool facilities by the pier are lovely with sun loungers and cabanas available. The restaurant ‘Mero’ served great food and cocktails. Well kept gardens and really quirky interior in the main entrance with large exposed rocks within the architecture of the walls.

Stayed in April 2023

A tiny bit far of city centre but you can take the bus which is easy

Love the beach the swimming pool and the very friendly staff

Stayed in November 2022

Everything was perfect with the only exception of the Wi-Fi. It only works in the lobby (for my bedroom, at least). It deserves some investment for It is the only failure found.

Although the hotel is 60 years old, it is very very well mantained. It does not "smell" like an old building. Wonderful and comfortable bed, plenty of hot water in the bathroom, usb outlets in the room, a huge variety of items in the breakfast and a very nice staff. Gabriela, in the front desk, is very helpful and nice.

Stayed in May 2022

You must say to them you have children, if it is the case, for there are rooms far away from the entrance desk with no lift to them.

The hotel has nice architecture and it is located in front of the beach. They have a restaurant just crossing the street.

Stayed in April 2022

- maybe a vending machine with water in the gym - more umbrellas outside the breakfast room - chairs and tables around the pools inside could be more elegant ( no logos unless it had the hotel name . -

Breakfast was pretty good ! I loved the local pastries and the coalhada with granola and seeds was a big treat . For my husband the “ rabanadas “ hit the spot 👍🏻.

Stayed in February 2022

the hotel needs repair, the installation is old and need maintenance! Besides, the internet was very weak and did not work properly! also they do not have an office area to work if needed!

the location and the pool area was amazing!

Stayed in January 2022

I didn’t like the distance of the hotel from the main beaches and the center village. But that was not a problem because we could drive to these places.

The staff was super friendly and the hotel ammenities were excellent. The swimming pool is amazing!

Stayed in December 2021

The bar needs to improve a lot in its drinks and cocktails. The octopus also looks excellent, but it's consistency and flavor is not good at all.

Great spot front beach and, calm place to chill out.

Stayed in September 2023

The hotel is old, i prefer something newer and better takes care.

The room was big, but old bed, and stuff inside the room. The linen were very poor....and covers were old.

Stayed in June 2022

For the amount of money they charge. the service must be top notch. My family and I felt that they were not a customer-oriented hotel. Small things turned into big headaches. * WIFI did not work on my bedroom when I called the front desk to complain, they told me that I should work from the lobby and that the internet was poor in my room. * We were in Ilhabela for a wedding party and 9AM (on a SUNDAY) on the day after the wedding, we were woken up by the staff for room service. They placed us on the farthest room in the complex in the middle of a construction zone. We were disturbed my the sound of a drill one morning as well due to the construction. * All remote controls did not have batteries. We had to physically go to the lobby and request batteries. Staff had a bowl with a bunch of used batteries and I had to "fish" for the "good" batteries. Staff was not friendly. * They pull a scam to charge R$5 reais per 1 beach towel. The hotel should just increase the daily rate by R$5 and make sure that you threat your customer with more than 1 towel per guest per day. We go there to relax and not worry about such "small" things. We had a boat tour and when we can back, after a all day event, we could not get a fresh towel to enjoy the pool for the rest of the day. Staff was very rude, inflexible, and gave my family a huge headache charging USD $4 for 4 towels. At the end, I fought very hard and fees were voided. For someone on vacation, this is totally not necessary. * Breakfast buffet was nothing much different than an average hotel. Again, for the price, I would expect much more.

Location is very close to the beach. NIce Pool and deck. easy access to boat.

Stayed in November 2021

Low windows with no safety for small children / too many steps

the property is beautiful. Gorgeous swimming pools and gardens, cute private beach, beautiful breakfast room.

Stayed in November 2021

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Stayed in March 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in December 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in February 2023

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Stayed in October 2022

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Stayed in October 2022

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Stayed in August 2022

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Stayed in May 2022