42 Ferny Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#95 of 121 hotels in Gold Coast
Guests' ChoiceBased on 4759 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
9.0
Facilities
7.7
Staff
8.3
Value for money
7.5
Free WiFi
7.4
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End of dialog contentReviewed: 29 May 2024
Mick
Australiaparking
Stayed in May 2024
Reviewed: 29 May 2024
Amelia
New ZealandDefinitely a party vibe which is awesome but if you’re not in a party mood it can be a bit noisy
Everything you need in a room! Great balcony, view and room set up
Stayed in May 2024
Reviewed: 28 May 2024
Annabel
AustraliaNoise
I couldnt see as I was on the 6th floor, so being higher would be better as I am a sensitive sleeper. The staff were excellent!
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
Abkhazia, GeorgiaEvery thing seemed okay.
The Staff were very helpful and everything was nice and clean.. Nice and roomy.
Stayed in May 2024
Reviewed: 27 May 2024
Giovanni
AustraliaThe railings on the balcony didnt seem sturdy enough.
Awesome location and we had a great view at 1704. Love the place and will definitely stay again.
Stayed in May 2024
Reviewed: 26 May 2024
Louise
AustraliaYellow wee stains running down the toilet. Mirror marks on both mirrors. Bath way too small but ok for our 8 yr old.
Location was excellent. And hotel was nice and modern. Lovely pool/hot tub.
Stayed in May 2024
Reviewed: 24 May 2024
Mary
Australiagreat staff, rooms were spacious
Stayed in April 2024
Reviewed: 22 May 2024
Anthdrums
AustraliaThere was no chair or couch in the room.
Stayed in May 2024
Reviewed: 22 May 2024
Henna
AustraliaThe carpet in the room is old. The property itself looks a bit tired. Bathroom a bit small
The location is fantastic. Well presented room with good river views.
Stayed in May 2024
Reviewed: 19 May 2024
Lauren
AustraliaAn extra blanket coming into the cooler months would be amazing.
The room was clean, felt spacious and very comfortable. We had a city view which was nice, will definitely look to book a river view next time.
Stayed in May 2024
Reviewed: 16 May 2024
David
AustraliaCurtains in room did not close fully
Location & Staff
Stayed in May 2024
Reviewed: 14 May 2024
Rachel
AustraliaNo privacy on balconies, but still a lovely sunset.
Good location and bed size. Staff were accommodating and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Emma
New ZealandThe buffet breakfast was quite bland. Not a lot of variety, and spa was closed
Location was great
Stayed in May 2024
Reviewed: 7 May 2024
Romina
AustraliaI didn’t like how the shower was so small bathroom was too small my for my liking the pillows were hard as rock bed wasn’t to comfortable
The vibe the view spa and pool close go everything
Stayed in April 2024
Reviewed: 6 May 2024
Samantha
AustraliaVery loud. Outside noise was constant.
Great location, reception staff were lovely, on site parking.
Stayed in May 2024
Reviewed: 6 May 2024
Emmerson
AustraliaRooms are bit run down, etc toilet couldn’t really flush few broken things, mould on walls
Good locations nice staff good facilities
Stayed in May 2024
Reviewed: 5 May 2024
Emma
AustraliaCheck in time is 3pm
View and location
Stayed in May 2024
Reviewed: 5 May 2024
Sally
AustraliaBrilliant location, friendly staff. Comfortable rooms but mini fridge struggled when full. Had to use sink and bag of ice also. Otherwise pretty good
Stayed in February 2024
Reviewed: 2 May 2024
Mary
AustraliaThe tea/coffee bar in our room had not been fully restocked. This is minor and easily rectified, but you should not have to ask for it to be done. Checkout is 11am, which is great. However, the breakfast finishes at 10 am. So if you take advantage of checkout time for a sleep in, you miss breakfast. Luckily, there is a great restaurant next door (Surfers Pavilion) where we were able to have a leisurely and delicious breakfast. There is no free parking on site.
The room was better than the average size. We had a king-size bed that was very comfortable. The pillows were very comfortable, too. The bar and deck by the pool are a great spot to relax. Check out is 11, which is great. There is more that is good than bad about this hotel. The comfy bed, location and great restaurant next door are all reasons why we would book this hotel again.
Stayed in April 2024
Reviewed: 30 April 2024
Keith
AustraliaThe property is definitely in need of some renovations. The room was fairly noisy, understandable its on the main road however some renovations and upgrades of the balcony windows/ doors would go a long way towards reducing the noise. Bathroom could need renovations as you can clearly see mould silicon.. Light la have been replaced but no repairs to ceiling so looks quite tatty
Location was great close to all attractions and restaurants
Stayed in April 2024
Reviewed: 28 April 2024
Hayley
AustraliaLoved the outdoor pool and bar area it’s very beautiful. For $25 they have a buffet breakfast which is great value for money and great food.
Stayed in April 2024
Reviewed: 28 April 2024
Chloe
AustraliaRoom service/restaurant food was pretty average. Staff were rude on phone when I tried to call for room service. Internet was unusable and TV was basically pointless, casting system was bad.
The view was amazing, the location by the river is great. The outdoor pool and seating area was lovely and very comfy. The staff was fine. Bathroom is small and old but still worked great. Balcony door and windows were sound proofed, was super quiet when door was closed which was great at night. The kitchenette was very convenient we appreciated that.
Stayed in March 2024
Reviewed: 28 April 2024
Flavia
AustraliaWe opted for a large double, however, we realised it was just two single beds pushed together which made the bed a bit uncomfortable. Every time someone slept in the middle, you would just slide into the middle space, which we did not like. Everything else was really good.
We booked this place last minute but for the price we paid, the location and standard of the room and hotel was great. Definitely recommend it to everyone! We booked our room with the river view so it was absolutely beautiful at night and in the morning.
Stayed in April 2024
Reviewed: 28 April 2024
Terrence
AustraliaThere was a kettle to make coffee but we did not have a toaster to have toast with my coffee no microwave as well if I wanted to heat a snack up or hot milk up for a cappuccino coffee (nescafe coffee sachet) The shower was old fashioned you had to run the bath water and then press a button on the outlet where water was coming out so the shower will work the bath water runs aswell while you're having a shower which is very weird, at first we did not know how to work it as the bath water was only running. We had to ask at service desk to how to use it
The staff were very friendly The rooms were very clean. Good views, The bed was comfortable, not far to walk to beach, trams or buses
Stayed in April 2024
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