To have paid over $900 for a few nights stay and have lukewarm/cold showers every night and a dryer that didn’t work was super disappointing. Having spoken to staff, the only reply we got was ‘nobody else has complained about this before’.

Location was great!

Stayed in May 2024

We only were given 2 towels, which travelling with a baby who was included in the booking, meant we had to share towels with bub. And there was mold on the seal in the shower, but other than that it was perfect.

The location and view are spectacular, so close to everything. Beds are comfy, and the whole room was very nice and i loved having everything we needed.

Stayed in May 2024

Construction noise from Cross River Rail

Central location

Stayed in May 2024

There were odd bits of damage, like on the bathroom floor, cracks and chips in the table.

Its location being very close to the city, comes with a lot of amenities (which I didn’t even need to use)

Stayed in May 2024

Should of been enough cleaning products for the entire time we stayed. Eg Dishwasher detergent.

Location & plenty of space

Stayed in May 2024

the room was definitely not what the website showed. was sub standard. the bathroom left a lot to be desired. the tiles in the shower had mould on them. the shower floor looked like it hadnt been cleaned for a while. the tv in the living room did not work, so had to be moved to a different room. upon arrival the staff on duty looked like she didnt want to be there. no welcome no smile definitely no people skills. gave no information about my stay. what to do, where to visit. facilities available, etc

The location of this facility was the only good point.

Stayed in May 2024

A little dark and the extra bathroom shower pressure was a little soft.

Very good location. Nice spacious apartment great views! Beds were really comfortable nice pillows. Water pressure great in ensuite bathroom as well booked a two bedroom.

Stayed in May 2024

Large apartment with plenty of room Walking distance to shops and restaurants

Stayed in May 2024

Cold shower. No hot water??

The bed was very comfortable

Stayed in May 2024

The room was very bare. The bathrooms were not the best. The layout was really odd and there was a lot of old staining at the base of the shower

The location was very central. And we had an okay view for what it was.

Stayed in May 2024

The staff upon check-in were super rude

Property was great except the smell when walking into apartment

Stayed in April 2024

There were a few hairs on the carpets in the bedrooms that weren't ours, and I thought there was meant to be a pod coffee machine.

Location was excellent, close to everything we needed.

Stayed in April 2024

The bathroom floor would flood a bit from the shower.

The location, beds were comfy, big shower and roomy apartment.

Stayed in April 2024

The bathrooms

The view

Stayed in April 2024

We had 5 adults and were provided with a trundle bed. Sadly there was no extra pillow or blanket for this bed. There was one extra doona (no cover) that was mouldy so was unusable. The staff member checking us in tried to charge more for the trundle bed even though I had corresponded with the hotel previously to ensure the trundle bed was part of the cost for the booking for 5 adults. Luckily I still had the correspondence and she didn’t charge us. The sheer curtains in the bedroom either a balcony were ripped and had what looked to be blood marks on them. There was only one small air conditioner in the lounge so to get cool in the bedrooms you had to leave to door open and turn the fan on. Some of the light fittings looked badly installed or broken.

It was a great location. Close to the venue where we were attending a concert and close to shopping and dining. The view from the 38th floor was fantastic too and it was a long way from the noise at street level. The was a full size fridge, oven, gas hot plates, a microwave oven and dishwasher.

Stayed in April 2024

The view wasn't great.

Great location

Stayed in April 2024

Everything else outside of the bed.

The bed was amazing. Put that bed in the Meriton Surfers and that's a winner

Stayed in April 2024

Room was a little stark. a few cushions would be nice. Kitchen could have had just a bit of supplies like a coffee maker.

Extremely spacious, bright, large balcony, lovely lap pool and spa, no-nonsense check-in and out

Stayed in April 2024

A little tired and in need of a refurb.

Location Very large apartments

Stayed in April 2024

all good

great location

Stayed in April 2024

Nothing

The reception service was good including the rooms.

Stayed in April 2024

The aircon wasn't that grate the TV in lounge room couldn't connect cauld have used a dust pan and brush and there was no ice cube trays

It was OK

Stayed in April 2024

The smell of our room had a smell of cigarette smoke which was very uncomfortable for myself and the air conditioner needs to be cleaned.

The price for the location and the apartment were exceptional and the apartment had what we needed for our stay.

Stayed in April 2024

The main reason I gave the lower score is because of the noise from the river rail crossing and while it might not have worried everyone it did annoy us and I feel it should have been mentioned on the booking site.

Great size and friendly staff in a good location, close to Queen street mall. It could be used for a weeks stay

Stayed in March 2024