88 Marine Parade, Coolangatta, 4225 Gold Coast, Australia
#882 of 882 Holiday rentals in Gold Coast
Guests' ChoiceBased on 1317 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Leannr
AustraliaLocation
Stayed in May 2024
Reviewed: 29 May 2024
Fiona
New ZealandThe Mantra Coolangatta is recognised for it's prime location. However room 804 has become very dated with no flair at all. No amount of cleaning can disguise the tiredness and wear and tear of the apartment. The arm chair was dirty and curtains are dated and do not shut properly, therefore letting in light.
The sea view and location is fantastic.
Stayed in May 2024
Reviewed: 26 May 2024
Walter
Australianothing
good all round
Stayed in May 2024
Reviewed: 25 May 2024
Kim
AustraliaWe were in a room right behind reception so it didn’t feel private
Location
Stayed in May 2024
Reviewed: 23 May 2024
Nigel
AustraliaRoom could defo do with a bit of love
Staff are super friendly and helpful. Location is great. Room could do with a little bit of a freshen up
Stayed in April 2024
Reviewed: 21 May 2024
Cheri
New ZealandOutlook could have been nicer
Good value for money, nice room, happy with what we got, helpful staff
Stayed in May 2024
Reviewed: 19 May 2024
Robert
New ZealandWas all goodex
N/a
Stayed in May 2024
Reviewed: 8 May 2024
Anita
AustraliaThis property had all we needed, views were next level. The room was a little dated in some areas, however clean and tidy. The pillows are due to be replaced. I certainly would stay again.
Stayed in May 2024
Reviewed: 7 May 2024
Mbakwe
AustraliaGreat Location. Beautiful to watch the sunrise and sunset, amazing location 🤩
Stayed in May 2024
Reviewed: 6 May 2024
Brett
AustraliaWiFi which drove the TV was ridiculously restricted resulting in pixelated programs.
Location and staff
Stayed in May 2024
Reviewed: 6 May 2024
Nathan
AustraliaFantastic location, friendly professional staff, overall great experience
Stayed in April 2024
Reviewed: 2 May 2024
Jan
AustraliaLocation great ! Bit outdated for the price ! Fridge dirty , coffee cups too not washed properly
Location is
Stayed in May 2024
Reviewed: 1 May 2024
Jodi
AustraliaBeds were so uncomfortable, room ver dates and not that clean, broken chair on balcony, and only 3 dinning chairs for a room that slept 4, rubbish in room from last guest, poor quality mismatched kitchen items
Excellent location, walking distance to everthing
Stayed in April 2024
Reviewed: 28 April 2024
Julie
AustraliaCorridors need to be painted. Price was up there. The pool was not heated.
Great view to the beach, just a short walk to the beach and shops. The rooms was clean and the bed was comfy.
Stayed in April 2024
Reviewed: 23 April 2024
Nicola
New ZealandNothing
Amazing location Clean and tidy Great facilities to use. Swimming pool & spa were fab
Stayed in April 2024
Reviewed: 23 April 2024
Joy
AustraliaLack of internet. Unable to access Accor
Stayed in April 2024
Reviewed: 22 April 2024
Magnus
Australiaall was good
Best location on the beach, restaurants near by, friendly attentive staff, spotlessly clean
Stayed in April 2024
Reviewed: 19 April 2024
Alissa
AustraliaI would have liked a clean at some point - we needed to order fresh towels after day 2
So convenient- close to everything and we were able to get a late check out.
Stayed in April 2024
Reviewed: 15 April 2024
Amber
AustraliaThe kitchen had an ant infestation through the whole stay and there was a very large cobweb and spider on the balcony so we avoided using the balcony.
The apartment was spacious, modern, and comfortable with a great view overlooking the ocean. Staff were friendly and more than happy to give us additional room and pool towels during our stay.
Stayed in April 2024
Reviewed: 15 April 2024
Michelle
AustraliaThe room was looking tired. The sheets and were looking old and needed replacing. The blankets were stiff and like they had been washed 1000 times.
Fantastic location.
Stayed in April 2024
Reviewed: 13 April 2024
Richard
CanadaOur room balcony was dirty and only had 2 chairs without a table. Not convenient when having breakfast in the balcony.
The location was perfect. Right on the beach with easy walking to great restaurants.
Stayed in April 2024
Reviewed: 11 April 2024
Michael
AustraliaIt would have been nice to have a bath and a little more space, but it was good value in an excellent location.
The room was great, travelling with grandkids. They were happy. Close to restaurants and shops and across the road from a park. The kids loved it.
Stayed in April 2024
Reviewed: 11 April 2024
Sean
AustraliaNothing
Really nice property with excellent staff who were vey helpful.
Stayed in April 2024
Reviewed: 9 April 2024
Janse
United Arab EmiratesLocation, friendly, clean. All good.
Stayed in April 2024
Sahagún, Spain
Kaprun, Austria
Villefranche-sur-Saône, France
Ko Mak, Thailand
Urubamba, Peru
Moraira, Spain
Phnom Penh, Cambodia
Brackley Beach, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content