5 - 19 Lilianfels Avenue, 2780 Katoomba, Australia
#5 of 20 hotels in Katoomba
Guests' ChoiceBased on 626 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
7.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Parker
AustraliaNo parking, had to park far away as not allocated any parking and you hardly have any on the premises, and no selection of pillows, we hated our feather pillows
Room was spacious and clean, loved the feel of the place
Stayed in May 2024
Reviewed: May 16, 2024
Alison
Australiamould in the shower the style of the property was really odd. it lacks the old world charm of the carrington which makes you feel like you’ve stepped back in time. it almost has decor from the 70s that looks like it’s well overdue for a refurbishment. the pool area is stunning but the pool was full of ducks and there was duck poo everywhere. we were only sitting and watching them so it was actually quite pretty and relaxing. but for those swimming it was horribly un hygienic.
the setting was stunning. and the casual bar/ restaurant was a lovely cozy atmosphere
Stayed in April 2024
Reviewed: May 13, 2024
Lynn
AustraliaService in Lounge bar very slow. Staff not very welcoming.
Beautiful Rooms and location
Stayed in May 2024
Reviewed: May 9, 2024
Marrianne
AustraliaOur bathroom was leaking and then they placed us in a smaller room. There was a view but because of the heavy rain we could not see much. Disappointed we did not get any discount on having g to move rooms, just a glass of sparkling wine voucher at the bar.
Close to everything
Stayed in May 2024
Reviewed: May 7, 2024
Young
AustraliaI expected a nice spa and sauna, but it wasn't enough good. Path way wasn't nice, but I was a bit uncomfortable.
It was nice but it's quite old and classic
Stayed in April 2024
Reviewed: May 5, 2024
Mark
AustraliaDinner was excellent with great menu and wine list. was surprised by the inclusion of a Rioja Wine on the menu. The atmosphere was historical and well appointed.
Very well located and staff were very professional and helpful. Breakfast was a good inclusion and recommended by the team. Would like to stay again during warmer months
Stayed in April 2024
Reviewed: May 2, 2024
Ann
AustraliaNot having something to hold on to when getting in and out of the bath.
Hotel luxury feel and quiet location. Enjoyed the heated outside pool and gardens.
Stayed in April 2024
Reviewed: April 30, 2024
Roslyn
AustraliaNothing really, just had to ask for soap as non was in the bathroom.
Lilianfels is such a beautiful property. It has amazing views. Always clean and has a certain elegance about it. Room was spectacular and the bed was very comfortable.
Stayed in April 2024
Reviewed: April 28, 2024
Alexander
AustraliaWifi was really bad at the edge of the property which our room happened to be in.
Beautiful location, well kept property
Stayed in April 2024
Reviewed: April 21, 2024
Donald
AustraliaInsufficient car parking
Stayed in April 2024
Reviewed: April 19, 2024
Gary
United KingdomAccess to room could have been easier and would be an issue for elderly. Cafe / tea rooms and shop at end of drive was closed and this is the holiday season.
Location was outstanding. Very traditional and comfortable.
Stayed in April 2024
Reviewed: April 17, 2024
Alison
AustraliaSome of the lights needed fixing and were strobing . Our bedroom , we could here the cistern of other peoples shower and toilet use in their rooms .
Beautiful gardens
Stayed in April 2024
Reviewed: April 11, 2024
Pursehouse
AustraliaThe room was spacious and comfortable with a great view of the Blue Mountains. The casual dining and breakfast food was excellent. Staff were courteous and efficient and eager to please. The underground parking was helpful.
Stayed in April 2024
Reviewed: April 10, 2024
Karen
IrelandBed could do with an upgrade
Stayed in April 2024
Reviewed: April 5, 2024
Emily
SingaporeThere were limited restaurants at the hotel.
The room was spacious and well appointed. Hotel staff were helpful and courteous too. Hotel was within walking distance to Echo Point for viewing of the Three Sisters rock formation.
Stayed in March 2024
Reviewed: April 3, 2024
Gale
AustraliaBeds hard
Food and staff above excellent
Stayed in March 2024
Reviewed: April 1, 2024
Leah
AustraliaThe rooms were comfortable. The pool was great. Access to the Katoomba trails was excellent. The lounge food was great option for dinner or drinks
Stayed in March 2024
Reviewed: March 27, 2024
Amanda
AustraliaThe staff were a bit unaware of some things e.g. that there were towels for the use of people swimming at the pool, that there were changerooms at the pool. The breakfast was a bit more limited than other breakfast buffets.
the outdoor pool was lovely to swim in, the grounds are lovely, the lounge area was very relaxing and comfortable-we had dinner there. The billiard room is great.
Stayed in March 2024
Reviewed: March 25, 2024
Leanne
AustraliaSo disappointed in the rooms, they were old & in need of a renovation, very tired & outdated, especially for the price charged for the room.
Location was amazing, walking distance to the 3 sisters and the hotel & the grounds are externally beautiful.
Stayed in March 2024
Reviewed: March 22, 2024
Charles
United States of AmericaWe didn’t want the breakfast but we did have dinner at the three restaurants on the premises. I wish you had a cafe where people can buy a good coffee without having to have breakfast. More hangars in the closet.
Great location. Helpful staff. Darley’s was very good.
Stayed in March 2024
Reviewed: March 22, 2024
Mike
United KingdomNot much. Arguably could do with more veggie/vegan options on evening menu.
Exceptional standard, huge bedroom and en suite, expansive lounge area and great indoor and outdoor pools. Breakfast full of choice and all food fresh, well presented and delicious
Stayed in March 2024
Reviewed: March 17, 2024
Joanne
AustraliaWhen room booked on line, the dual share was 2 queen size beds. The actual beds were singles.
Breakfast great.
Stayed in February 2024
Reviewed: March 11, 2024
Samuel
AustraliaThe waiter at the restaurant was rude. Pillows were too thin
Location. Breakfast. Dinner
Stayed in March 2024
Reviewed: March 8, 2024
Robyn
AustraliaThe restaurants close by were very expensive.
It was a beautiful majestic place. Picturesque grounds. Close to echo point and the three sisters. Easy bus transport to Katoomba and scenic world.
Stayed in March 2024
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