2323 Gold Coast Highway, Mermaid Beach, 4218 Gold Coast, Australia
#9 of 121 hotels in Gold Coast
Guests' ChoiceBased on 1113 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 30 May 2024
Sara
AustraliaI think the fridge made a buzzing noise all night. I had to use the ear buds so I could sleep. But it was a bonus that they were provided
Beds and room. The noise canceling ear buds
Stayed in May 2024
Reviewed: 28 May 2024
Caroline
AustraliaNothing
Very clean Well stocked with milk, tea, coffee, biscuits etc
Stayed in May 2024
Reviewed: 27 May 2024
Desmond
AustraliaNothing
Everything about the room was excellent it was modern, clean and well presented.
Stayed in May 2024
Reviewed: 27 May 2024
Toa
AustraliaI couldn't say as the room and location catered to what we needed.
It was a perfect location to the places we were going that weekend. The rooms were clean and functional and modern. Reception staff was very friendly and great customer service and also house keeping staff. Would stay here again.
Stayed in May 2024
Reviewed: 26 May 2024
Shirley
United KingdomNot many places to eat close by.
Great room and very quiet location when we visited.
Stayed in May 2024
Reviewed: 26 May 2024
Ainsley
AustraliaNothing
Very clean and felt safe and cosy
Stayed in May 2024
Reviewed: 24 May 2024
Lynette
AustraliaNothing: I was really happy with this hotel.
Convenient location, quiet and comfortable rooms, reasonable price for this location, and very helpful check-in staff. Parking is also included, which is a real bonus in this area.
Stayed in May 2024
Reviewed: 20 May 2024
Scott
Australianothing
Great location away from the hustle and bustle, nice clean room and comfy bed
Stayed in May 2024
Reviewed: 17 May 2024
Colin
AustraliaNothing
Location was convenient, laundry facilities was an added bonus
Stayed in May 2024
Reviewed: 15 May 2024
Jackie
AustraliaThere’s nothing - the works on the GC Highway couldn’t be heard, besides the odd mechanical hum or crunch every now and again, we’ve lived in Diamond Sands where the ‘normal’ noise of the traffic was louder 😆
Everything - room 4 faced the pool, was dark and quiet when everything was off/closed up, brilliant - fan, air con, the cleanliness was outstanding, the decor inside and out is so fresh and super-crisp-beachy, the location, communication, staff, price and off street PARKING (!!) are all excellent as was the bed, ‘just right’ as Goldilocks said - will def stay again when on the GC!
Stayed in May 2024
Reviewed: 13 May 2024
Suna
GermanyRoom was a little to small for 3 person
Clean, staff was friendly, cute interior
Stayed in May 2024
Reviewed: 12 May 2024
Rose
AustraliaFriendly staff, perfect location, clean and comfortable room
Stayed in March 2024
Reviewed: 11 May 2024
Andrew
AustraliaYou have to accept that the property is close to a main road which is great for access but noisy. The property kindly provides ear plugs which virtually remove the noise allowing for a restful sleep.
Very clean and well presented. The room was nicely decorated and very well equipped.
Stayed in May 2024
Reviewed: 5 May 2024
Jane-louise
AustraliaThe poor shower pressure.
It was easy to find and close to lots of cafes.
Stayed in May 2024
Reviewed: 2 May 2024
Zoe
AustraliaCould use bigger bins in the rooms
So close to the beach.
Stayed in April 2024
Reviewed: 1 May 2024
Kerry
AustraliaNot crazy about the busy road out the front.
Lovely reception staff, welcoming and helpful. Fresh and appealing decor and nice bathroom upgrade. Lovely and clean. Great to have a coffee pod machine. Easy walk to the beach, shops and food and was good value.
Stayed in April 2024
Reviewed: 1 May 2024
Lyn
AustraliaRe the environment. I would prefer to not have a box of tissues provided or water in plastic bottles. Those plastic bottles take 500 years to break down. Also, I would do away with those little bottles of toiletries and replace them with larger containers.
The sheets felt good.
Stayed in April 2024
Reviewed: 28 April 2024
Belinda
AustraliaNothing
Convenient- Budget friendly - Location - Clean
Stayed in April 2024
Reviewed: 28 April 2024
Paranagama
AustraliaIt was difficult to park the car when we came back after visiting a friend around 10pm. Front car park was full. Could not park on street as no vacant parking space on road. After service was contacted but didn’t get clear instructions about the other parking area that belongs to the facility.
Over all facility is really good. Clean, Neat and tidy room.
Stayed in April 2024
Reviewed: 26 April 2024
Caitlin
AustraliaNA
Wasn’t pretentious, very nice feel
Stayed in April 2024
Reviewed: 23 April 2024
Carl
AustraliaNo complaints
Easy after hours check in. Staff member waiting for me to check in after hours. Very polite on the phone with good instructions,
Stayed in April 2024
Reviewed: 22 April 2024
Debbie
AustraliaN/A
Very comfortable and conveniently located
Stayed in April 2024
Reviewed: 19 April 2024
Shane
AustraliaNothing.
Location.
Stayed in April 2024
Reviewed: 19 April 2024
Samantha
AustraliaNothing.
It was clean, well appointed and the staff were very helpful.
Stayed in March 2024
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