389 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#111 of 323 hotels in Sydney
Guests' ChoiceBased on 4728 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 3 June 2024
Byron
AustraliaNA
Location Clean Professional staff
Stayed in June 2024
Reviewed: 2 June 2024
Lena
AustraliaLiked it all
The breakfast had a lot of variety which catered to everyone's needs
Stayed in April 2024
Reviewed: 29 May 2024
Thi
AustraliaGot what I paid for.
Free parking and breakfast made it so convenient. The location was a short walk from the light rail.
Stayed in May 2024
Reviewed: 27 May 2024
Claudia
AustraliaOur 1 BR room number 1953 had no shelves in the wardrobe which is very inconvenient
The hotel is located in the middle of a shopping complex
Stayed in May 2024
Reviewed: 25 May 2024
David
AustraliaThe fact that we weren't able to stay longer.
Excellent location for central Sydney and access to trains and buses. Avis hire car office next door is a real plus. Easy access from hotel to the bridge going north and return. Restaurant meals excellent.
Stayed in May 2024
Reviewed: 24 May 2024
Govind
IndiaI wish there were a swimming pool, but I understand the constraints of being right in the centre of the CBD. The tariff is high. I also think this is because Sydney has become very expensive to live in.
The location is one of the best I could have had. The staff is efficient, professional, and friendly. The room and bed were comfortable, and the room was cleaned very well every day. The hotel is next to worldsquare, where the food options are mind-boggling.
Stayed in April 2024
Reviewed: 24 May 2024
Colette
AustraliaNothing.
Clean, comfortable. Location excellent!
Stayed in May 2024
Reviewed: 24 May 2024
Soegi
IndonesiaThe Mattress is rather too soft for me. Would be great if the hotel will use a firm mattress in the future.
The location of the hotel is perfect for travelers who just want to explore Sydney CBD.
Stayed in May 2024
Reviewed: 24 May 2024
Karen
AustraliaThere was quite a bit of street noise, even on the 19th floor.
The location was good, room was clean and comfortable.
Stayed in May 2024
Reviewed: 22 May 2024
Sidharth
IndiaBreakfast was exact same every day.
Stayed in April 2024
Reviewed: 21 May 2024
Ka
United KingdomNo proper cleaning of room. Stayed for 3 nights and on second and third night, only the beds were made and bins emptied. There were dust on the counter (very visible as black service). No replenishment of hot chocolate, sanitary towel bag or soap. Soap missing after the first night. Empty tissue box left in bathroom.
Location
Stayed in May 2024
Reviewed: 21 May 2024
Diane
New ZealandNo view out the window, no facilities to provide a meal
Good location, close to light rail and trains
Stayed in May 2024
Reviewed: 20 May 2024
Abdullah
AustraliaNo Halal options at breakfast
Location was great.
Stayed in May 2024
Reviewed: 20 May 2024
Nick
AustraliaAll good on this stay
location suits. the motel looks good and clean and your number one asset is you staff from the front door, to your concierge and reception staff...........
Stayed in May 2024
Reviewed: 19 May 2024
Cherry
AustraliaNo utensils with room service dinner
Stayed in May 2024
Reviewed: 19 May 2024
Nadene
AustraliaThe air conditioner unit right outside our window was really loud. the hot bath water wasn't hot enough
Clean and comfortable. Great location for transport and food
Stayed in May 2024
Reviewed: 19 May 2024
Jennifer
AustraliaOnly one bathroom with toilet included for an adult family of 5
Its perfect central location
Stayed in May 2024
Reviewed: 19 May 2024
John
AustraliaNothing to dislike except the long descent over many speed bumps to get to parking.
Staff were efficient, pleasant and helpful, location was excellent for access to southern part of the City, parking provisions were good (if tricky to access) and charge reasonable (by comparison), room was spacious and scroupulously clean.
Stayed in May 2024
Reviewed: 19 May 2024
Halley
AustraliaAll good here.
Amazing location. Especially great for walking to the capital theatre. It's very close to darling harbour and other Sydney CBD locations and restaurants. A 5 min walk from museum rail station.
Stayed in May 2024
Reviewed: 17 May 2024
Roger
New ZealandNothing
Completely adequate
Stayed in May 2024
Reviewed: 16 May 2024
Lowe
AustraliaWe requested twin beds but the room had a king bed - didn't matter too much.
Location was great - suited our needs perfectly - that's why we chose the hotel. We were able to check in when we arrived at midday which was a bonus!
Stayed in May 2024
Reviewed: 15 May 2024
Jordan
AustraliaThe beds were a great size and super comfy. The room and bathroom were huge.
Stayed in May 2024
Reviewed: 14 May 2024
Graphy
SingaporeNecessarily such as toothbrush and shavers were only provided when requested and will not be replace automatically even when long stay(im at 8 days stay).
Staff were patient with the check in and out process. Front desk provided items to be send to the room when requested within 10 mins or so.
Stayed in May 2024
Reviewed: 13 May 2024
Karen
AustraliaClean and tidy close to transport
Stayed in May 2024
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