The bed matras was real harsh

The location near Belvedère and the train station was perfect

Stayed in May 2024

A little too far from the old town of Vienna but

Generous size room. Very comfortable. Very clean.

Stayed in May 2024

Not friendly staff on reception

Great breakfast, really good location near the park, big room, good cosmetics in the bathroom. Perfect for few nights stay

Stayed in April 2024

Everything from the entrance to the room perfect the bedroom was big & spacious bed so comfy 😴.. had some food in the bar also first class, unfortunately for us it was only 1 night before the airport which was so handy to get to from hotel across the road Platform 1 & 7 stops straight to airport door brilliant 👏 Definitely be back again & next time longer stay..

Stayed in May 2024

____

Very good, spacious rooms, clean, quiet.

Stayed in May 2024

When we are in Vienna we always stay at this hotel Great location, nice design, friendly staff

Stayed in April 2024

Mobile phones do not have receptions inside the room and you have to use the insecure network of the hotel

Location and spacious room

Stayed in May 2024

nothing as such.

the room was very big and the bathroom was nice and clean, location is not too far from city centre, there is a bus stop very close so it is very convenient getting around. All in all it was a great stay.

Stayed in May 2024

Room furniture need some renovation.

Very friendly and helpful staff. Clean, spacious room. Very good breakfast. Near to botanic garden and Belvedere.

Stayed in May 2024

Very helpful staff.

Stayed in May 2024

Very nice staff, a comfortable bed, enough space for things. 5 minutes from the Botanical Garden, Belvedere and the metro.

Stayed in April 2024

The location has some distance from downtown. Nothing special in others.

The room is spacious and clean, lobby is comfortable. The staffs are kind and sincere.

Stayed in May 2024

Nothing

Comfortable and welcoming

Stayed in May 2024

The coffee refill service was weird where they said you have to come to reception to take refills of the coffee and creamer.

We enjoyed staying in the junior suite with lots of closet space and attached bathroom.

Stayed in April 2024

the Room was very clean and confortable, and the hotel staff very kind and ready to help with everything, the place is also very close to a tram stop and at a 16 min walk from the city centre.

Stayed in May 2024

Just a very minor point. I like to be able to use stairs rather than always having to use the lift. Whilst there was a stair case/well this was a concrete unwelcome area, quite rightly and obviously also the fire exit. Whilst I accept the hotel surroundings are very clean and modern it would have been nice to have the option of stairs. It felt wrong to go through to this space via a door that had a fire exit horizontal bar and signage to an area with no frills and would have spoilt the feel of being in the hotel as it would have felt like I was in a disaster/horror film every time I went into the stairwell. As I say a really really minor point but maybe the hotel group might feel the need to allow guests to walk up and down the stairs as an option. I'm pretty sure looking at the demographic though most probably wouldn't bother anyway. 😉

The location was great within a few minutes walk of the 71 and 0 tram stops and the metro station giving access via the S line to the U lines and the CAT train. Rennweg is the stop for all. There were shops and restaurants in the same location. The area was peaceful and welcoming with the Belvedere being a few minutes walk away so the gardens could be used and appreciated fully at any time they were open. Good run routes around the area too using the Belvedere Gardens or further afield. We didn't appreciate just how centrally located everything was until the end of our visit when it became apparent using the trams and walking short distances how all the places we had visited were really close together. Our 3rd floor room which overlooked the street leading to the botanical gardens was large, clean, sunny, well lit, quiet, well furnished with comfy beds, desk and sofa seating. Tea & coffee facilities were provided plus a mini bar. The bed had a light duvet but extra blankets were available but best of all you had a choice of pillow size and type. The window door could be opened to allow the sunshine and fresh air into the AC room if wanted. You could control the room temperature as needed and this included a shutter across the window if wanted, which we discovered by accident one night! The bathroom was huge with the toilet and bidet located behind mirrored doors. The shower worked well and toiletries are available in all areas if you needed them, along with a sewing kit and hairdryer. Breakfast was taken on the first floor in a large light airy restaurant with a huge choice of just about every foods and beverage you could want from freshly cooked eggs or omelette to overnight oats, pastries, cheese, breads, meats, porridge, etc, etc.The array of drinks available was great too and we enjoyed fresh loose leaf tea each morning along with fresh lemon and tomato juice before coffee.

Stayed in May 2024

Love the hotel, sofa, bathroom and carpets. Was comfortable. There is a station, garden and grocery shops nearby

Stayed in May 2024

Lovely clean Hotel. The staff were friendly, helpful and accomodating.

Stayed in May 2024

The air conditioning should be cleaned, also sometimes a bit loud through the night

Location, size of the room, friendly staff

Stayed in May 2024

Breakfast for €29 is outrageous so I did not opt for this option. We just grabbed our own coffee and breakfast. Carpets in room are dated and should be replaced with flooring.

There was a sofa and a coffee table in our room which is nice for a hotel. Location is great. Walkable to the center, and you can also catch a metro and tram within a block. I bought a 72 hour metro pass for a very reasonable price and it worked out great. Access to airport and main train station is also simple from the hotel. Botanical gardens are just around the corner of the hotel. All staff members were very helpful and professional.

Stayed in May 2024

Very expensive breakfast.

Great location!

Stayed in May 2024

Coffee maschine and smart tv would be very nice but not necessary.

Room was very comfortable, well designed and very large. Everything was thought of in advance for us. The staff was very nice and helpful. The location is 30 minutes walk from oldtown, but Karlskirche and Belvedere Palace are very close, as well as the s bahn and tram.

Stayed in April 2024

Nothing.

This was birthday trip for my wife. And that was very unexpected that we got welcome treat (snacks and sparkling wine) from hotel.

Stayed in April 2024

The shower leaked a little bit and the curtains didn’t block the sun that well but they were very minor issues

They gave us a nicer room than I paid for and it was lovely. The staff were very friendly and helpful, they spoke good English and were happy to provide anything’s my we needed. The hotel is situated in a very good location with easy access to a train directly to the airport and a tram stop going straight to the city centre

Stayed in April 2024