1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
The room itself was the same as the last time I had been there. Just the view was different when it was on a lower floor much lower.
Negative section of review
I'm used to a higher floor. What made it worse is that I was put on a floor where people who were extremely loud, blasting music, screaming profanity, banging on the walls. Called the front desk but it continued.
Hanford, California
Positive section of review
It is a lovely spacious room. Clean and quiet. Large TV and comfortable beds. It's near a shopping area.
Negative section of review
The bathroom looked upgraded, but I got nothing but lukewarm water. I called from my room, and no answer. I went downstairs and told the young lady. She swore she couldn't hear the phone. I had to call from my cell phone to get an answer. The AC was noisy as hell. I had to turn it off to get sleep. It sounded like cellphones on vibrate going off every time it turned on. There was no maintenance man and no manager. She said she would move us, but we only stayed one night, so what is the point? Then, she offered a shower in an empty room, but it was a downstairs room. For us to get dressed and go downstairs to shower and go back was nuts, too. We have apologies, but that's it. It was unacceptable that there was no manager or maintenance guy there. They should be refunding me. It's ridiculous.
San Francisco, California
Positive section of review
Staff help me coordinate celebrating a loved one's birthday. Very friendly and welcoming
Negative section of review
No complaint
Opelika, Alabama
Positive section of review
Gorgeous quiet and super clean
Negative section of review
Nothing it was fantastic
St. Pete Beach, Florida
Positive section of review
We wouldn't change a thing
Jackson, Tennessee
Positive section of review
The cleanliness of the hotel.
Negative section of review
The hot tub wasn’t hot at all. The water was more like room temperature.
Charlotte, North Carolina
Positive section of review
The only thing was the beds.
Negative section of review
We didn't have enough towels for our stay and had to keep asking for them. Our rooms were never cleaned or replenished while our 4 night stay. The attitudes of your employees (besides the lady who checked us in) were horrible and I would not recommend this hotel nor will I be staying here again in the future.
Dunmore, Pennsylvania
Positive section of review
Friendly staff; clean
Negative section of review
N/a
Danvers, Massachusetts
Positive section of review
Super clean.
Negative section of review
Parking was a bit tight
Kansas City, Missouri
Positive section of review
Clean hotel
Negative section of review
Smoke smell in the main hallways & because I have bad asthma the smoke triggered it. Also no heat in the rooms above the 2nd floor and it was not told to us online prior to booking the room or no notice upon checking in. I had a newborn and a toddler with me and didn't have any heat other than the space heater that was offered to me but they only had a few in storage.It was not comfortable at all