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Experience world-class service at Paradise Luxury Sails Cruise

Inspired by the traditional Vietnamese junk boat, Paradise Luxury Cruise features a dining area and spacious sun deck with sun beds and lounge beds offering views of Halong Bay. Free WiFi is available in the public areas. Each air-conditioned cabin in Paradise Luxury Cruise features classic wooden interiors accompanied by sweeping sea views. Guests can enjoy activities such as rowing bamboo boat, kayaking and squid fishing. The Le Parfum Spa offers relaxing massages and treatments. Tai Chi lessons and movie nights are other activities that are offered. A traditional menu featuring Vietnamese cuisine or international dishes from the a la carte menu can be enjoyed onboard. Minibar is available until midnight. The cruise also offers a private lounge, banquets, butler services and daily maintenance. Guests can also enjoy dressing up in a Bao Dai-style for the six-course Paradise Royal Dinner. Transfer service is available everyday. Free parking is available at the cruise office in Halong for guests who drive.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.5
Free WiFi
6.7
High score for Ha Long
Select topics to read reviews:

See what guests loved the most:

  • Tony
    Australia Australia
    The staff were fantastic. The food was next level and the accommodation was lovely. The organisation of our family trip by Susan the coordinator was awesome. She was very helpful during some challenging times during the planning of our trip. The...
  • Peter
    New Zealand New Zealand
    We were transferred to a different boat I assume because not enough booking on our one and new boat was very nice and comfortable.
  • Barrie
    Spain Spain
    Staff were great, organised very well from hotel pick up to hotel drop off

Property surroundings

Restaurants
1 restaurant on site

  • Paradise Luxury Cruise's restaurant
    • Cuisine
      American • French • Seafood • Vietnamese • Asian • International • European
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Facilities of Paradise Luxury Sails Cruise
Great facilities! Review score, 9.3

Most popular facilities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Sea view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Clothes rack
Activities
  • Cooking class
  • Happy hour
    Additional charge
  • Hiking
  • Fishing
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Luggage storage
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking rooms
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Filipino
    • Vietnamese

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Paradise Luxury Sails Cruise takes special requests - add in the next step!

    Check-in

    From 11:00 to 12:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 10:30 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Paradise Luxury Sails Cruise accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that cruise itineraries, activities and schedules are subject to change, depending on the weather, tide levels and operating conditions.

    A 24-hour advance registration is required. The property will contact you after you book to provide instructions.

    Please note that drinks are not included in room rates.

    The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

    Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to cruise boarding denial.

    The following documents must be presented upon arrival, before boarding:

    1. Credit card used for booking

    2. Confirmation of the transaction (sent directly to your email after successful purchase)

    3. Cardholder's signature on the physical credit card

    ===

    Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

    ===

    Advanced registration for all guests are required. Please provide all passport information (full name, gender, date of birth, nationality, passport number) at least 48 hours before departure. You can use the Special Request box during the booking process, or contact the property directly using the contact details provided in your booking confirmation.

    Due to local regulations, guests who fail to provide the above-mentioned information may not be allowed to be on board.

    ===

    Please note round trip bus transfer costs: USD 45 per person for round trip shared transfer

    Pick up points:

    - Private transfers offer pick-up at any hotel within Hanoi.

    - Shuttle bus transfers offer pick-ups at the hotels within Hanoi's Old Quarter only.

    - Shuttle bus transfers for guests staying in hotels not within the Old Quarter offer pick-ups at No 52 Le Dai Hanh street, Hai Ba Trung District, Hanoi. Guests are advised to arrive at the lobby of the building no later than 08:30.

    ===

    Embarkation and disembarkation point:

    Paradise Suites Hotel, Tuan Chau Island, Halong City, Quang Ninh Province.

    Please note that embarkation ends strictly at 12:15.

    Second and last check-in/boarding time at 12:30 will be done via tender boat (with an extra charge of USD 160). No embarkation is allowed thereafter.

    Guests are strongly advised to arrive at the harbor before 12:15 to avoid late check-in charges.

    ===

    Free parking is available at the cruise's office in Tuan Chau located at: Tuan Chau Ward, Halong, Quang Ninh.

    ===

    Please also note that there will be an additional charge for baby cot (varied by age), room type and cruise itinerary requests.

    ===

    Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    • Guests are required to pre-register with the cruise at least 7 days prior to arrival. The cruise requires the guest’s full name, gender, date of birth, nationality, passport number or ID, and visa expiry date. The guests who do not register in advance before 11AM on check in date will not be boarded.

    • Boarding time starts at 11:00 AM at Paradise Suites Hotel in Tuan Chau Island: https://www.google.com/maps?q=20.921058654785156,106.98921203613281&z=14&t=m&mapclient=embed

    • Latest check-in time is at 12:00 at noon but will incur additional charges.

    • Internet signals may be interrupted in some areas due to limestone surroundings.

    • The rates do not include transfer, hotel accommodation, visa arrangement, kayaking, spa and massage services, beverages, etc. Please contact the property for more information.

    • Infant under 4 years old stays for free if using existing bedding. Maximum infants allowed per room is 1.

    • Baby cot is available at an additional charge.

    • Maximum children 5 – 11 years old allowed per room is 1.

    Children 5 – 11 years old will have child surcharge. 12 years old will be count as adult.

    • Extra bed is subject to availability.

    • The transfer bus will pick-up at hotels located in Ha Noi Old Quarter and need to book in advance.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Paradise Luxury Sails Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Paradise Luxury Sails Cruise

    • Guests staying at Paradise Luxury Sails Cruise can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Buffet

    • Paradise Luxury Sails Cruise has 1 restaurant:

      • Paradise Luxury Cruise's restaurant

    • The nearest beach is just 50 yards from Paradise Luxury Sails Cruise. All distances are measured in straight lines. Actual travel distances may vary.

    • Paradise Luxury Sails Cruise offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Hiking
      • Fishing
      • Back massage
      • Happy hour
      • Head massage
      • Spa facilities
      • Foot massage
      • Cooking class
      • Full body massage
      • Spa/wellness packages
      • Neck massage
      • Hand massage
      • Couples massage

    • Check-in at Paradise Luxury Sails Cruise is from 11:00, and check-out is until 11:00.

    • Yes, Paradise Luxury Sails Cruise is popular with guests booking family stays.

    • Paradise Luxury Sails Cruise is 5.6 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Paradise Luxury Sails Cruise may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Paradise Luxury Sails Cruise include:

      • Twin
      • Double
      • Twin/Double
      • Suite