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Serenity Diamond Hotel is located in Hanoi's Old Quarter, a 5-minute walk to Hoan Kiem Lake and Dong Xuan Market. Rooms are equipped with computers and free WiFi. The air-conditioned rooms come with a satellite TV, minibar and coffee/tea maker. A hairdryer and hot shower facilities are provided. The hotel features a tour desk, currency exchange and car rentals. The hotel's restaurant serves Western and Vietnamese specialties. Serenity Diamond Hotel is a 30-minute drive from Noibai International Airport. The hotel is a 10-minute drive from Hanoi Railway Station.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.0

Great Food: Meals here are highly recommended


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
2 single beds
and
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
and
1 large double bed
1 single bed
and
1 large double bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
7.7
Cleanliness
8.0
Comfort
8.0
Value for money
8.2
Location
9.0
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Priyanka
    India India
    The location of hotel is spot on. All places are in walkable distance (train street, shopping street, lake). Staff were always very helpful & we booked Ha Long Bay cruise, day city tour & Ninh Binh day tour from them at really good deal. Jenny was...
  • Ayat
    United Kingdom United Kingdom
    They were so nice from the moment of check in til the moment I left. They also offered us the Ha Long Bay cruise at a really good price. Really nice place to stay, great location. Very clean too.
  • Valerie
    United Kingdom United Kingdom
    Location was spot on right in the old quarter l. We did all our booking with the girl on the reception she was so helpful and they stored our bags when we went on the 3 day bike loop and the 2 day hailong bay cruise

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Serenity Diamond Hotel

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Street parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Languages spoken
  • English
  • Vietnamese

House rules

Serenity Diamond Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card American Express Cash Serenity Diamond Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Serenity Diamond Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Serenity Diamond Hotel

  • Serenity Diamond Hotel has 1 restaurant:

    • Restaurant #1

  • Serenity Diamond Hotel offers the following activities / services (charges may apply):

    • Walking tours
    • Cooking class
    • Bike tours

  • Check-in at Serenity Diamond Hotel is from 14:00, and check-out is until 12:00.

  • The prices at Serenity Diamond Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Serenity Diamond Hotel include:

    • Double
    • Suite
    • Family
    • Twin/Double
    • Triple

  • Serenity Diamond Hotel is 1,050 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.