We were moved into the White Swan, the sister hotel next door as the room we had a minor issue that wasn’t able to be sorted immediately. The staff were beyond understanding and moved us quickly without hesitation which was hugely appreciated after a long flight. The room was huge with a fireplace and incredibly comfortable bed. Location wise both hotels are great. On a safe street within walking distance to everything. Gorgeous pizza restaurant next door and a few shops and bars on that road too. Breakfast in the hotel was good, not varied daily or a huge choice but perfect for what we needed. Staff very sweet and friendly. Rooms clean and the hotel was quiet.

Natasha 英国

Very cozy and clean

Elizabeth 美国

Location was superb. Really enjoy the fireplace in the room as it is very cozy, especially at night

Yufei中国台湾

Great place to stay in San Francisco! The room was lovely and the personnal extremely nice and helpful. We loved it! The breakfast was also very good.

Thomas 美国

The room was quiet (Sunday night) and very comfortable and well equipped, feeling super-cosy with its fireplace and with a nice bathroom stocked with all necessary toiletries. The bed was comfortable and it was nice to have a writing desk in the room. Even though I missed the happy hour, I still got a nice glass of pinot noir upon arrival. There is a cosy lounge area downstairs with free tea, coffee, and hot chocolate, as well as water and soft drinks. Breakfast (in the sister White Swan hotel) was good, with cereal, toast, yoghurt, boiled eggs, etc. as well as juice and coffee. Staff were helpful.

Nicholas 瑞典

A very comfortable stay. Petite Auberge and its sister hotel White Swan are very boutique hotels which are nicer than the standard hotel. The breakfast and happy hour wine and cheese were terrific.

Ann 澳大利亚

Excellent location, beautiful rooms and decor, and really charming, knowledgeable and helpful staff. We loved the breakfast and the happy hour. We had a wonderful stay.

Kaye 澳大利亚

Superb boutique hotel. Everything is good. Fantastic character room with superb fireplace. Great breakfast and wine hour.

Kenneth 英国

Nice service Good location

Brian 澳大利亚

very friendly Hotel, made us feel welcome, always happy to answer questions; quirky rooms with attention to detail, lovely fireplace, traditional building with beautiful traditional lifts, simple but generous breakfast was a bonus (various drinks, toast, butter, jam and marmelade, porridge, various musli, corn flakes, nuts, yoghurt, pastries, choice of fruit, boiled eggs). Cable car very close by, very close to Union Square. tea, water and coffee all day long, were not around for the daily wine and nibbles in the evenings

Judith 英国