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A 5-minute walk from Kata Beach, Sugar Palm Grand Hillside SHA Plus offers free Wi-Fi, 11 stunning outdoor swimming pools designed around a man-made waterfall and rooms with views of ocean, garden or pool. It also houses a gym. Sugar Palm Grand Hillside SHA Plus is approximately 45 km from Phuket International Airport. The vibrant Patong Beach is a 15-minute drive away. Rooms at are decorated in glass and wood, and some offer direct access to a pool. Each room is air-conditioned and equipped with a smart TV and daily-replenished minibar. The restaurant at Sugar Palm Grand Hillside SHA Plus serves breakfast. A range of restaurants are located around the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.5
Comfort
8.5
Value for money
8.4
Location
8.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Grace
    Ireland Ireland
    Great location a short walk to Kata beach, rooms were clean
  • Milos
    Serbia Serbia
    Clean and spacious rooms. Nice view from pool area and sky bar. Pools are nice. Close to the Kata beach.
  • Jo
    United Kingdom United Kingdom
    Comfy beds, lovely large room and balcony. Staff so helpful and friendly

Hotel surroundings

Restaurants
2 restaurants on site

  • Baby Palm Restaurant
    • Cuisine
      American • Thai • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Family friendly
  • Palm Square at Kata
    • Cuisine
      Chinese • Pizza • Seafood • Thai • Asian • International
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of Sugar Palm Grand Hillside - SHA Plus
Great facilities! Review score, 8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • 2 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Russian
  • Thai
  • Filipino
  • Chinese

House rules

Sugar Palm Grand Hillside - SHA Plus takes special requests - add in the next step!

Check-in

From 14:30 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:30 to 00:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 years
Cot upon request
Free
Extra bed upon request
THB 500 per child, per night
5 - 7 years
Extra bed upon request
THB 500 per child, per night
8+ years
Extra bed upon request
THB 800 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Sugar Palm Grand Hillside - SHA Plus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sugar Palm Grand Hillside - SHA Plus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sugar Palm Grand Hillside - SHA Plus

  • Sugar Palm Grand Hillside - SHA Plus has 2 restaurants:

    • Palm Square at Kata
    • Baby Palm Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sugar Palm Grand Hillside - SHA Plus is 850 yards from the centre of Kata Beach. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sugar Palm Grand Hillside - SHA Plus is from 14:30, and check-out is until 00:00.

  • Sugar Palm Grand Hillside - SHA Plus offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Evening entertainment
    • Neck massage
    • Open-air bath
    • Hand massage
    • Spa facilities
    • Couples massage
    • Happy hour
    • Entertainment staff
    • Back massage
    • Foot massage
    • Swimming Pool
    • Full body massage
    • Head massage

  • The prices at Sugar Palm Grand Hillside - SHA Plus may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sugar Palm Grand Hillside - SHA Plus include:

    • Twin/Double
    • Double

  • The nearest beach is just 200 yards from Sugar Palm Grand Hillside - SHA Plus. All distances are measured in straight lines. Actual travel distances may vary.