Hotel H15 Luxury Palace
ul. Św. Jana 15, Old Town, 31-017 Krakow, Poland – Excellent location – show map
The location is perfect, staff very friendly and helpful, it was so good that we decided to stay one more night,
- City view
- Garden
- Pet friendly
- Swimming pool
- Free WiFi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
Located in Krakow and with St. Florian's Gate reachable within a few steps, Hotel H15 Luxury Palace has concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a sauna. The property provides room service, a 24-hour front desk and organizing tours for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel H15 Luxury Palace all rooms include bed linen and towels. A buffet breakfast is available every morning at the accommodation. Hotel H15 Luxury Palace offers 5-star accommodations with a hot tub. Popular points of interest near the hotel include Krakow Central Station, Lost Souls Alley and St. Mary's Basilica. The nearest airport is John Paul II International Kraków–Balice, 11 miles from Hotel H15 Luxury Palace, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Parking
- Free WiFi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Property practices
Categories:
See what guests loved the most:
- PedramUnited States of America“The location is perfect, staff very friendly and helpful, it was so good that we decided to stay one more night,”
- PPaulUnited Kingdom“Breakfast was excellent with a fabulous choice and superb service. It is nice to be greeted with a smile first thing in the morning and attention to detail with the various breakfast choices shows the staff care. Room was outstanding quality, and...”
- AmyUnited States of America“The location was perfect for visiting Krakow and the Christmas markets. The staff were very kind and attentive. I dined at both restaurants in the hotel and they were wonderful. The spa was relaxing and I had a very nice massage.”
Hotel area info
Restaurants2 Restaurants On Site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Amenities of Hotel H15 Luxury PalaceGreat facilities! Review score, 9.6
- Indoor swimming pool
- Parking
- Free WiFi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Garden
- Coffee machine
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Italian
- Polish
- Russian
- Ukrainian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of PLN 500 is required on arrival. That's about USD 125. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted Hotel H15 Luxury Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hotel H15 Luxury Palace
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Hotel H15 Luxury Palace is from 3:00 PM, and check-out is until 12:00 PM.
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Hotel H15 Luxury Palace offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Walking tours
- Couples' massage
- Locker rooms
- Neck massage
- Bicycle rental
- Fitness
- Bike tours
- Spa/Wellness packages
- Tour or class about local culture
- Hand massage
- Temporary art galleries
- Foot massage
- Swimming pool
- Head massage
- Beauty services
- Full-body massage
- Back massage
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
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Room options at Hotel H15 Luxury Palace include:
- Double
- Suite
- Apartment
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The prices at Hotel H15 Luxury Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel H15 Luxury Palace on this page.
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Hotel H15 Luxury Palace is 1,000 feet from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.
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Hotel H15 Luxury Palace has 2 restaurants:
- Bistro The Hours
- Restauracja Artesse
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Guests staying at Hotel H15 Luxury Palace can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
- Buffet