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Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.3
Free WiFi
6.6
High score for Palenque
Select topics to read reviews:

See what guests loved the most:

  • Debra
    United States of America United States of America
    Lovely rooms, setting and pool. Restaurant staff very attentive and friendly.
  • Eliska
    Czech Republic Czech Republic
    We really liked our stay Villa Mercedes. The rooms were clean and spacious. The pool area and hammock by the pond were great. Really enjoyed the sounds of frogs and cows in the distance. The bathroom didn’t have any fan, that’s all I can think...
  • Jan
    Czech Republic Czech Republic
    Great place surrounded by nature. Cool little resort. Nice rooms and nice amenities. Helpful staff.

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURANTE (LA FORESTA)
    • Cuisine
      Mexican • Pizza

Amenities of Hotel Villa Mercedes Palenque
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Room service
  • Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Walking tours
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Air conditioning
    • Heating
    • Packed lunches
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool/Beach towels
    • Beach umbrellas
    Spa
    • Fitness
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Villa Mercedes Palenque takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children over 1 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    No age restriction for check-in. (Only children 1 and up are allowed)

    Pets

    Pets are allowed. Charges may apply.

    Mastercard Visa American Express Cash Hotel Villa Mercedes Palenque accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please inform Hotel Villa Mercedes Palenque of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Hotel Villa Mercedes Palenque

    • The prices at Hotel Villa Mercedes Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Villa Mercedes Palenque is 2.5 miles from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Villa Mercedes Palenque include:

      • Quad
      • Double
      • Suite

    • Check-in at Hotel Villa Mercedes Palenque is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Villa Mercedes Palenque offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Spa facilities
      • Public Bath
      • Fitness
      • Walking tours
      • Spa lounge/Relaxation area
      • Swimming pool

    • Yes, Hotel Villa Mercedes Palenque is popular with guests booking family stays.

    • Hotel Villa Mercedes Palenque has 1 restaurant:

      • RESTAURANTE (LA FORESTA)

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Guests staying at Hotel Villa Mercedes Palenque can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • American
      • À la carte