This hotel is located in central Cuernavaca, just 1969 feet from the city’s cathedral and main square. It offers an outdoor pool and rooms with cable TV and a private bathroom. Hotel Bajo el Volcán’s restaurant serves a daily Continental breakfast in the large, bright dining room. Hotel Bajo el Volcán is the place where Malcolm Lowry wrote his famous novel Under the Volcano. It is under 5 minutes’ walk from Casa Cortés, and you can drive to General Mariano Matamoros Airport in 20 minutes.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.6
Comfort
7.9
Value for money
8.1
Location
8.9
Free WiFi
6.9
Low score for Cuernavaca
Select topics to read reviews:

See what guests loved the most:

  • Andrew
    Mexico Mexico
    This was the second time I stayed at the hotel. As before, the service was professional and extremely friendly. I really like the pool area to relax. The hotel is very quiet and a 10 mins walk from the down town area. I will stay again.
  • Michael
    United States of America United States of America
    Beautiful property, with very nice landscaping and pool area. Quiet and clean, friendly staff. Just a few minutes walk from restaurants, museums, Plaza de Armas, Palacio de Cortes. Good value!
  • Andrew
    Mexico Mexico
    I had a very pleasurable stay at the hotel. All the staff were extremely friendly and professional. They made me very welcome. This was very important as I was traveling on my own over the Christmas period. I thought the pool area was lovely....

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Hotel Bajo el Volcan
Great facilities! Review score, 8

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private pool
  • Terrace
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Safe
General
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Spanish

House rules

Hotel Bajo el Volcan takes special requests – add in the next step!

Check-in

From 3:00 PM to 4:00 PM

Check-out

From 12:00 PM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 10 are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Bajo el Volcan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Hotel Bajo el Volcan

  • Yes, Hotel Bajo el Volcan is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Bajo el Volcan has 1 restaurant:

    • Restaurante #1

  • Guests staying at Hotel Bajo el Volcan can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental

  • Hotel Bajo el Volcan is 0.8 miles from the center of Cuernavaca. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Bajo el Volcan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Bajo el Volcan include:

    • Double
    • Twin
    • Single

  • Hotel Bajo el Volcan offers the following activities/services (charges may apply):

    • Swimming pool

  • Check-in at Hotel Bajo el Volcan is from 3:00 PM, and check-out is until 1:00 PM.