• City view
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
You're eligible for a Genius discount at SureStay Hotel by Best Western Vientiane! To save at this property, all you have to do is sign in.

Boasting a fitness center, bar and views of river, SureStay Hotel by Best Western Vientiane is located in Vientiane, 0.6 mi from Wat Sisaket. Among the facilities of this property are a restaurant along with free WiFi throughout the property. The accommodations features a concierge service, valet parking and currency exchange for guests. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, a hairdryer and a desk. Featuring a private bathroom with a shower and free toiletries, rooms at the hotel also boast a city view. The units have a wardrobe. The accommodations offers a terrace. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near SureStay Hotel by Best Western Vientiane include Hor Phra Keo, Laos National Museum and Chaofa Ngum Statue. The nearest airport is Wattay International, 2.5 mi from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Located in the best-rated area in Vientiane, this hotel has an excellent location score of 9.3

Breakfast Info

Continental, American

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.1
Location
9.3
Free WiFi
8.4
High score for Vientiane
Select topics to read reviews:

See what guests loved the most:

  • David
    United States of America United States of America
    Great rooftop restaurant with panoramic city and river views, best at sunset. Everything else done quite well.
  • Russ
    United States of America United States of America
    Really nice new hotel in the center of Vientiane. Great AC and nice comfortable bed. Recommend!
  • Martin
    Australia Australia
    The breakfast had a good variety of food. Didn't have green tea which I like. Was in a good location.

Hotel area info

Restaurants
1 Restaurant On Site

  • Tipsy Elephant
    • Cuisine
      American • Local • Asian • International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern

Amenities of SureStay Hotel by Best Western Vientiane
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • River view
  • City view
  • View
Outdoors
  • Terrace
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Spa
  • Fitness center
Languages Spoken
  • English
  • Lao
  • Thai

House rules

SureStay Hotel by Best Western Vientiane takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 30 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash is not accepted SureStay Hotel by Best Western Vientiane accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of $30 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about SureStay Hotel by Best Western Vientiane

  • Guests staying at SureStay Hotel by Best Western Vientiane can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • American

  • SureStay Hotel by Best Western Vientiane is 1,150 feet from the center of Vientiane. All distances are measured in straight lines. Actual travel distances may vary.

  • SureStay Hotel by Best Western Vientiane has 1 restaurant:

    • Tipsy Elephant

  • The prices at SureStay Hotel by Best Western Vientiane may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at SureStay Hotel by Best Western Vientiane include:

    • Double
    • Suite

  • Check-in at SureStay Hotel by Best Western Vientiane is from 2:00 PM, and check-out is until 12:00 PM.

  • SureStay Hotel by Best Western Vientiane offers the following activities/services (charges may apply):

    • Fitness center
    • Happy hour