Everything. The service was great. The room was clean, bright and comfortable. The onsen (outdoor and indoor) were beautiful. The dinner and breakfast were fantastic. Felt really relaxed during my stay there.

Cheryl Singapore

We loved the beautiful kaiseki dinner. The dining room was semi-private which was comfortable with kids. Kids meal was great too. Rooms were large and comfy. Nice onsen too. Helpful staff and overall cosy place. Good value for money.

Rachel Australia

Very beautiful baths! The food was amazing, I loved the ryokan and the staff was very kind to me and helped me understand everything.

Maria Colombia

The staff’s hospitality made us feel so welcomed…what a memorable stay:) the dinner was served with great attention to detail, not to mention it was delicious:) the staff were very patient with our needs and explaining the components of the dinner to us even though we arrived late to the hotel and the dinner:) we had a very spacious room, all very well heated with a comfy tatami mattress. They made our beds while we are at dinner:) we paid a small fee to use the private bath, which was amazing:) we didn’t thought it would be such a great experience before entering, a gem in Bessho onsen town!

Son Macau

Everything was perfect. The room, the facilities, bath, food and especially the staff.

Chern Singapore

The staff was very attentive, the person from the reception desk overheard us talking that kids need water and brought it even without asking. The ryokan has a 150 years history and you can feel it. Beautiful view from the women's rotemburo, I recommend going at dawn. The breakfast was absolutely fantastic.

Monika Poland

Every part of our experience was wonderful. The staff were thoughtful, accommodating, and committed to making our experience more special than we could have imagined. Their effort to make our experience enjoyable and full was noted every day, and I would highly recommend staying here to anyone visiting Nagano! Great facilities, thoughtful touches, and world class staff!

Maureen United States of America

A very warm welcome including valet parking. We stayed in a Japanese style room that was prepared for the night during dinner. We were blown away by the dedication and enthusiasm of explaining the intricacies of the Japanese culture by the staff. This continued throughout the high end Kaiseki multi-course dinner. Even the owner showed up to welcome us and present us with a gift. We also enjoyed the onsen. Thank you to all, we will never forget our stay here.

Stephen Switzerland

お料理、温泉最高でした。夕食の前菜盛り合わせの綺麗なこと。思わず感嘆の声が！朝食も盛りだくさんで地物が豊富に出て他県から来たものには嬉しかったです。 古稀のお祝いを兼ねての旅行のことを事前にお知らせしたら古稀の衣装の用意や帰りにはプレゼントまでいただき恐縮してしまいました。 またフロントでは無理なお願いにもこたえていただきました。 お部屋も二人には充分な広さで綺麗でした。炬燵まであり良かったです。 本当に良かったです。是非また行きたいです。

清水 Japan

温泉♨️と食事が良かったです。 団体のお客さんがいないからか、館内はとても静かで落ち着いて宿泊できました。

Tomoko Japan