Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu has easy transportation services, 2 high-floor restaurants and comfortable rooms with free Wi-Fi access and a satellite flat-screen TV. Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk from the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines provide convenient transportation. Rooms at Hotel Shibuya Excel feature calm, sophisticated decor. Each is equipped with a satellite TV, minibar and has a private bathroom with hairdryer. Guests can sip a fresh cup of tea and enjoy city views. Excel Tokyu Shibuya Hotel’s 24-hour front desk has fax/photocopying services and luggage storage. Guests can relax with a massage or sleep in and have an in-room breakfast. The lobby has free Wi-Fi. Shunsai Japanese Restaurant and French Restaurant A Bientot feature fine dining with panoramic 25th-floor views of Tokyo. The spacious and bright Estacion Cafe serves coffee and cake.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.3
Free WiFi
8.4
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Urban_traveler
    Germany Germany
    The location is probably the most central in Shibuya and all Tokyo, it is absolutely incredible, everything you want is within walking distance. The view on Shibuya crossing and the skyline was stunning. Cleaning was always very good and in time....
  • Rachel
    United States of America United States of America
    Very good commuting spot for the train station and for nightlife.
  • Seng
    Malaysia Malaysia
    Great staff very helpful and friendly. Central. Great views.

Hotel area info

Restaurants
1 Restaurant On Site

  • アビエント
    • Cuisine
      European
    • Ambience
      Romantic

Amenities of Shibuya Excel Hotel Tokyu
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Free WiFi
  • Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs ¥3,000 per day.
    Front Desk Services
    • Baggage storage
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Safe
    General
    • Vending machine (drinks)
    • Air conditioning
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Languages Spoken
    • English
    • Japanese

    House rules

    Shibuya Excel Hotel Tokyu takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Shibuya Excel Hotel Tokyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    [Notice of the legal electronic inspection]

    Please note that there will be power outage during the time as below, due to the legal electronic inspection.

    Date: Monday, 22nd January 2024

    Time: From 1:30a.m. to 5:30a.m.

    During the time of power outage, lights, air conditioner, TV, Internet service and water supply will be unavailable.

    Elevators will be unavailable during the time.

    An accommodation tax per person, per night is not included in the price and must be paid at the property.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Shibuya Excel Hotel Tokyu

    • Yes, Shibuya Excel Hotel Tokyu is popular with guests booking family stays.

    • Shibuya Excel Hotel Tokyu is 2.5 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Shibuya Excel Hotel Tokyu include:

      • Single
      • Twin
      • Double
      • Triple
      • Quad

    • Check-in at Shibuya Excel Hotel Tokyu is from 2:00 PM, and check-out is until 11:00 AM.

    • Shibuya Excel Hotel Tokyu has 1 restaurant:

      • アビエント

    • The prices at Shibuya Excel Hotel Tokyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Shibuya Excel Hotel Tokyu offers the following activities/services (charges may apply):