• City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the real heart of Tokyo, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Asian, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Travel Sustainable Level 2

This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.3
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.0
Location
9.5
Free WiFi
7.5
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Connie
    Singapore Singapore
    Great location, excellent staff, comfortable and spacious room
  • Antoinette
    Australia Australia
    Absolutely everything was perfect. The rooms are beautiful and the restaurant is excellent and service is amazing. Close to Ginza for the shopping!
  • Darren
    Hong Kong Hong Kong
    Centrally located in business district with easy access to metro for travel to all tourist spots. Right next to Tokyo main station. Plenty of restaurants and bars nearby. Room excellent (corner suite) with fantastic views of Tokyo, use of Club...

Hotel surroundings

Restaurants
2 restaurants on site

  • The Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan
  • なだ万
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

Facilities of Shangri-La Tokyo
Great facilities! Review score, 9.4

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Parking on site
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hot tub
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs ¥4,500 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Cantonese
  • Chinese

House rules

Shangri-La Tokyo takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Shangri-La Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely non-smoking.

Please note that the fitness centre's saunas and spa bath facilities are closed until further notice.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Shangri-La Tokyo

  • Shangri-La Tokyo has 2 restaurants:

    • The Lobby Lounge
    • なだ万

  • Room options at Shangri-La Tokyo include:

    • Twin
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Shangri-La Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Shangri-La Tokyo is from 15:00, and check-out is until 12:00.

  • Shangri-La Tokyo is 2.3 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Tokyo on this page.

  • Guests staying at Shangri-La Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Asian
    • Buffet

  • Shangri-La Tokyo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cooking class
    • Spa/wellness packages
    • Walking tours
    • Steam room
    • Live music/performance
    • Fitness classes
    • Personal trainer
    • Bicycle rental
    • Swimming Pool
    • Fitness
    • Bike tours
    • Foot bath
    • Fitness/spa locker rooms
    • Spa facilities