Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
5 futon beds
2 twin beds
and
3 futon beds
4 twin beds
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.1
Comfort
9.1
Value for money
8.4
Location
8.6
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Veronica
    Hong Kong Hong Kong
    Polite and helpful staff. some of them speak English.
  • Anna
    United States of America United States of America
    Breakfast was delicious and the staff were helpful and friendly, my room had a gorgeous view to see the sunrise and flower garden! The dinner was delicious too! I love it. My friends had tattoos so we booked a private onsen to experience. We live...
  • Steven
    United States of America United States of America
    The room was large and the view terrific. We enjoyed the very clean and well established onsen right in our own tower building. We used it daily often twice. The location in the mountains accessible to the town was a great joy. The ski hill was...

Hotel area info

Restaurants
3 Restaurants On Site

  • O Dining Buffet restaurant
    • Open for
      Breakfast • Dinner
  • FONTANA Continental restaurant
    • Open for
      Dinner
  • Senbazuru Japanese restaurant
    • Open for
      Dinner

Amenities of NASPA New Otani
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Fitness center
  • 3 restaurants
  • Bar
Outdoors
  • BBQ facilities
    Additional charge
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Karaoke
  • Ping-pong
    Additional charge
  • Game room
  • Skiing
  • Tennis court
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Additional charge
  • Open all year
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
  • Fitness center
    Additional charge
  • Sauna
Languages Spoken
  • English
  • Japanese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

NASPA New Otani takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 12:30 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash is not accepted NASPA New Otani accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about NASPA New Otani

  • Yes, NASPA New Otani is popular with guests booking family stays.

  • The prices at NASPA New Otani may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • NASPA New Otani has 3 restaurants:

    • O Dining Buffet restaurant
    • Senbazuru Japanese restaurant
    • FONTANA Continental restaurant

  • Check-in at NASPA New Otani is from 3:00 PM, and check-out is until 10:00 AM.

  • NASPA New Otani offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Karaoke
    • Temporary art galleries
    • Spa facilities
    • Swimming pool
    • Tennis equipment
    • Locker rooms
    • Spa lounge/Relaxation area
    • Open-air bath
    • Steam room
    • Hot spring bath
    • Fitness
    • Public Bath

  • Room options at NASPA New Otani include:

    • Suite
    • Family
    • Twin
    • Quad
    • Triple

  • Yes, there's a hot tub. You can find out more about this and the other facilities at NASPA New Otani on this page.

  • NASPA New Otani is 2,950 feet from the center of Yuzawa. All distances are measured in straight lines. Actual travel distances may vary.