Get the celebrity treatment with world-class service at Hotel Chinzanso Tokyo

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Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths. A glass-enclosed indoor pool and 3 dining options are featured. The classically luxurious rooms include a marble en-suite bathroom with deep soaking bathtub. Each room is fitted with a flat-screen satellite TV and hi-fi audio system. Guests can receive rejuvenating treatments and soak in the open-air heated hot tub and the hot spring bath at the spa. For convenience, the hotel’s business centre and fitness centre are open 24 hours. Overlooking the Chinzanso Gardens, Il Teatro features Venetian chandeliers and Milanese-style Italian dishes. Miyuki offers a range of Japanese cuisine served by staff in kimonos, and international dishes are served at the Bistro. Tokyo Chinzanso Hotel is a 25-minute taxi ride from JR Tokyo Train Station. The hotel is a 10-minute walk from Edogawabashi Subway Station.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Private parking at the hotel

Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
2 futon beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 1

This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
8.6
Free WiFi
9.1
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Collin
    Hong Kong Hong Kong
    It's a few decades old but absolutely immaculate. Both of us agreed that the bed was literally the most comfortable bed we've slept in. The staff were lovely and attentive. The facilities were fantastica! The garden in the hotel's courtyard is...
  • Joseph
    Israel Israel
    Very comfortable spacious room and bathroom. Lovely view of the very special gardens. Enjoyed the evening smoke show in the illuminated gardens.
  • Ilmo
    South Korea South Korea
    The best hotel ever experienced. Will surely visit again here.

Hotel surroundings

Restaurants
7 restaurants on site

  • Il Teatro
    • Cuisine
      Italian
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • The Bistro
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Le Jardin
    • Cuisine
      European
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian
  • Ryotei Kinsui
    • Cuisine
      Japanese
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian
  • Mokushundo
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Miyuki
    • Cuisine
      Japanese • Sushi
    • Ambiance
      Family friendly • Traditional
  • Mucha-an
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Hotel Chinzanso Tokyo
Great facilities! Review score, 9.4

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Private parking
  • Family rooms
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Blu-ray player
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs ¥1,000 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Public Bath
    Additional charge
  • Hot spring bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Hotel Chinzanso Tokyo takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
¥12,650 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel Chinzanso Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled.

Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre.

We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance.

The maintenance will be held on the following dates.

・From Monday, November 6, 2023 to Tuesday, November 7, 2023 (full day)

・From Monday, February 26, 2024 to Friday, March 1, 2024

・From Monday, September 2, 2024 to Friday, September 6, 2024

The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods.

The swimming pool, dry sauna, Jet bath and steam sauna will be closed.

■< Pool Area Indoor Jet Bath Failure Notice>

Thank you for visiting YU, THE SPA.

Due to a malfunction in the water supply system of the indoor jet bath, the indoor jet bath has been suspended.

Restoration is expected by the end of February 2024.

Other bathing facilities (hot spring, swimming pool, outdoor jet bath, and warm room) are available as usual.

We apologize for any inconvenience this may cause and ask for your understanding and patience.

Thank you for your continued patronage of Hotel Chinzan-so Tokyo.

We would like to inform you that we will be renovating some of our guest rooms in order to make them more comfortable for our guests.

We apologize for any inconvenience this may cause to our guests.

Noise is expected to be generated during the following periods and times.

We appreciate your understanding and cooperation.

Construction period: Monday, January 8, 2024 - Sunday, January 28, 2024

Construction hours: 10:00 a.m. - 5:00 p.m.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Chinzanso Tokyo

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Chinzanso Tokyo on this page.

  • Guests staying at Hotel Chinzanso Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • American

  • Yes, Hotel Chinzanso Tokyo is popular with guests booking family stays.

  • The prices at Hotel Chinzanso Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Chinzanso Tokyo is 1.8 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Chinzanso Tokyo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Public Bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Swimming Pool
    • Beauty Services
    • Hot spring bath
    • Facial treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Hotel Chinzanso Tokyo has 7 restaurants:

    • Il Teatro
    • Miyuki
    • Le Jardin
    • Mucha-an
    • Ryotei Kinsui
    • Mokushundo
    • The Bistro

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hotel Chinzanso Tokyo is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Chinzanso Tokyo include:

    • Double
    • Twin
    • Suite
    • Quadruple