In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

A free shuttle between Arima Onsen Station and the property is available upon request. Please call the property directly upon arrival at Arima Onsen Station. Contact details can be found on the booking confirmation email.

Please note that different rates are applicable to children 3-6 years and 7-12. Please contact the property for more details. Guests should notify the property their preference of child meal or same meal as adult.

Guests are asked to make a reservation in advance if they wish to have dinner at the in-house restaurant.

Please note that the restaurant is expected to be crowded on days before holidays and other busy days, and the accommodation may not be able to seat guests at their preferred table.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

客人如需用晚餐，必須在 19:00:00 之前辦理入住。在規定時間後到店的客人無法享用晚餐，且相關費用不予退還。