• Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
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A 5-star hotel set in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic center of Florence. It is located between the Santa Croce Basilica and the Cathedral. The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place. High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath. WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 1312 feet away. Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theater or concert tickets.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Baglioni Hotels, Baglioni Hotel
Hotel chain/brand

Property Highlights

Located in the heart of Florence, this hotel has an excellent location score of 9.4

Breakfast Info

Vegan, Gluten-free, Buffet

Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 king beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.4
Comfort
9.6
Value for money
8.5
Location
9.4
Free WiFi
8.8
High score for Florence
Select topics to read reviews:

See what guests loved the most:

  • Rodrigo
    United Kingdom United Kingdom
    The staff was very kind. Overall, we had a very nice time. I recommend this hotel.
  • Margaret
    United States of America United States of America
    Very interesting and well appointed…wonderful staff
  • Jassem
    Kuwait Kuwait
    Amazing property and location, very clean, but the staff who made it great, all of them were helpful and friendly.

Hotel area info

Restaurants
1 Restaurant On Site

  • Guelfi & Ghibellini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Relais Santa Croce, By Baglioni Hotels
Great facilities! Review score, 9

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
  • Cycling
Living Area
  • Desk
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs € 65 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Relais Santa Croce, By Baglioni Hotels takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free
1 year old
Crib upon request
Free
Extra bed upon request
Free
2 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash Relais Santa Croce, By Baglioni Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Relais Santa Croce, By Baglioni Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about Relais Santa Croce, By Baglioni Hotels

  • Guests staying at Relais Santa Croce, By Baglioni Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Vegan
    • Gluten-free
    • Buffet

  • The prices at Relais Santa Croce, By Baglioni Hotels may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Relais Santa Croce, By Baglioni Hotels include:

    • Double
    • Suite
    • Quad

  • Relais Santa Croce, By Baglioni Hotels offers the following activities/services (charges may apply):

    • Massage
    • Cycling
    • Evening entertainment
    • Head massage
    • Happy hour
    • Foot massage
    • Cooking class
    • Full-body massage
    • Walking tours
    • Back massage
    • Live music/Performance
    • Hand massage
    • Tour or class about local culture
    • Couples' massage
    • Live sports events (broadcast)
    • Bicycle rental
    • Temporary art galleries
    • Neck massage
    • Themed dinners

  • Relais Santa Croce, By Baglioni Hotels has 1 restaurant:

    • Guelfi & Ghibellini

  • Relais Santa Croce, By Baglioni Hotels is 2,300 feet from the center of Florence. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Relais Santa Croce, By Baglioni Hotels is from 2:00 PM, and check-out is until 12:00 PM.