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Hotel Genziana offers a free wellness center with indoor swimming pool and sauna. Set in Ortisei, it is 984 feet from the Alpe di Siusi ski slopes and offers free heated ski storage. Rooms here have a classic mountain design with wooden furniture and parquet or carpeted floors. Each one features a mini-bar and an LCD TV with satellite channels. Most offer a balcony, some with mountain views. Homemade cakes are served each morning as part of the sweet and savory breakfast buffet. The restaurant is open every day for lunch and dinner, also to the public. It offers a selection of international and local dishes. The Genziana Hotel features a bar with terrace and a sun terrace with free sun loungers. There is also a free gym and a games room and playground for children. Bike rental is also free. The hotel is near a variety of shops and is opposite a bus stop for busses to Bolzano and Bressanone. Garage parking is available on site.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • St. Ulrich – Seiser Alm - 850 feet
  • Skilift Palmer - 950 feet
  • Ortisei - Furnes 1736m - 1,100 feet
  • St. Ulrich-Raschotz - 1,800 feet

Property Highlights

Located in the best-rated area in Ortisei, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Italian, Vegetarian, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 sofa beds
and
1 queen bed
or
2 twin beds
1 queen bed
1 twin bed
2 sofa beds
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
9.0
Location
9.8
Free WiFi
8.3
High score for Ortisei
Select topics to read reviews:

See what guests loved the most:

  • Odalys
    United States of America United States of America
    Enjoyed that it was in the center of town. Very comfortable bed.
  • Jody
    United States of America United States of America
    Everything, the location, the staff, the spa, the restaurant and the staff in the restaurant.
  • Lisa
    United States of America United States of America
    I can't say enough good things about this hotel! It was easy to get to, very clean, the staff was great, wonderful breakfast, free spa, and they had excursions/activities everyday that were either free or at a reduced price. We did an ebike tour...

Hotel area info

Restaurants
1 Restaurant On Site

  • Ristorante #1
    • Cuisine
      Italian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Genziana
Great facilities! Review score, 9.5

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Private Parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • Landmark view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski storage
Activities
  • Bicycle rental
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Bike tours
  • Evening entertainment
  • Kids' club
  • Cycling
  • Hiking
  • Ping-pong
  • Playground
  • Game room
  • Skiing
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 10 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Public Bath
  • Hot spring bath
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Italian

House rules

Hotel Genziana takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 8:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
€ 30 per child, per night
2+ years
Extra bed upon request
50% per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa CartaSi Cash ATM card Hotel Genziana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The wellness center is completely free apart from the solarium and beauty treatments.

Late check-in is possible with extra charge 50€.

Please inform Hotel Genziana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Genziana

  • Hotel Genziana is 350 feet from the center of Ortisei. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Genziana on this page.

  • Check-in at Hotel Genziana is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Hotel Genziana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Genziana is popular with guests booking family stays.

  • Hotel Genziana has 1 restaurant:

    • Ristorante #1

  • Hotel Genziana offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Solarium
    • Evening entertainment
    • Kids' club
    • Beauty services
    • Live music/Performance
    • Swimming pool
    • Locker rooms
    • Bicycle rental
    • Public Bath
    • Facial treatments
    • Hot spring bath
    • Waxing services
    • Themed dinners
    • Makeup services
    • Bike tours
    • Hair treatments
    • Live sports events (broadcast)
    • Manicure
    • Pedicure
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Room options at Hotel Genziana include:

    • Twin/Double
    • Suite
    • Single

  • Guests staying at Hotel Genziana can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Buffet